酒店回复: Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the restaurant and bar being closed on Sunday. Please know that your concerns have been forwarded to management for review, as we continually strive to ensure our communications accurately reflect our services.We hope to have the opportunity to welcome you back in the future and provide a stay that better meets your expectations.
酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear that your stay didn’t meet your expectations, particularly regarding the indoor pool closure and the breakfast confusion. We understand how disappointing it must have been, especially since you chose to stay with us specifically for the pool.While unexpected maintenance is sometimes necessary to ensure guest safety, we do regret the inconvenience this caused. Additionally, we recognize that third-party bookings can sometimes create confusion around certain inclusions like breakfast, and we are working with our team to improve communication in these situations.We’ve shared your feedback with management, and it’s being taken seriously as we continue to review and improve the clarity and consistency of our services. Should you wish to discuss anything further, we welcome you to contact the hotel directly.We appreciate your feedback and hope to have the opportunity to provide you with a more seamless and enjoyable stay in the future.
奥特莱斯结束之后，只好直接住到这里服务很好，早餐不错。
Salem是俄勒冈首府，可惜市政厅没有开门。酒店房间面积是一路住过最小的，服务还可以，二楼几间房对着压缩机平台，连换了两次才不吵。早餐是现做套餐，非常可口。
非常棒的房间，员工也很乐于助人，这正是我对酒店的所有期望。下次还会再次预订。
这家酒店很好，员工也很友善，还在他们的餐厅吃过饭，味道不错。
房间比较旧，服务一般，不推荐
住这个酒店只是因为便宜，早餐不是自助的，需要点餐，有没有那么好的环境，所以感觉鸡肋了。没办法，这个城市单行道很多，，四车道的，很奢侈。
整体条件不错。
饭店整洁干净房间还蛮大间的床也算是舒适，整体来说还算不错，只是小可惜我们来的是圣诞节期间住两个晚上没有早餐供应
尽管网站上有信息，但餐厅周日还是关门了。开了好久的车才到，却被告知酒吧和餐厅因为是周日关门了。酒店已经预订了这些设施，但目前已无法使用。酒店网站上和电梯里的巨幅海报上仍然有广告。
前台的实用建议是叫外卖！！！虽然设施的开放不在他的掌控范围内，但这让他很不舒服。
我在这里订了一间房，就是为了给女儿玩室内泳池……我们入住的那天泳池还开放，但第二天因为维修就关闭了。我们投诉的时候，他们没有提供任何折扣。
早餐也让我很困惑。因为我是通过“第三方”（*******）预订的，所以他们不提供早餐折扣。不过，我去了街对面一家叫“Sassy Onion”的漂亮餐厅。
最终看来，管理层似乎在偷工减料，并且对此讳莫如深。