酒店回复: Thank you for sharing your feedback with us. We’re very sorry to hear that the noise from the air conditioning unit and refrigerator made it difficult for you to get a good night’s rest, and that the vacuuming during breakfast disrupted your experience. Your comfort is very important to us, and we will be addressing these concerns with our team to ensure improvements are made. On a positive note, we’re glad our staff left you with a friendly and polite impression. We truly appreciate your comments and hope you’ll give us another opportunity to provide you with a more comfortable stay.
4.0分
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翻译提供方:Google
设施太旧了,房间里的所有东西都需要全新。我不会再住这里了。
酒店回复: Thank you for taking the time to share your feedback
5.0分
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原文
翻译提供方:Google
优质的客户服务
酒店回复: Thank you for your feedback
5.0分
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Manager Jimmy takes time to know me personally and is always aware when I am coming for a stay. Excellent staffing service. Rooms have been upgraded very nicely!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that Jimmy and our team continue to make your stays feel personal and welcoming. It’s great to know you’re enjoying our recently upgraded rooms as well. We truly appreciate your loyalty and look forward to welcoming you back again soon!
5.0分
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There were two staff at breakfast that did a good job of keeping everything stocked even though it was busy.
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酒店回复: Thank you for your feedback! We’re glad to hear our breakfast staff did a great job keeping everything stocked during the busy morning. We’ll be sure to share your kind words with them!
房间很干净。
房间很恶心,没有热水。
房间很恶心,天花板上都是东西。热水不热,每次用的时候都有点温热。它位于城区一个很糟糕的地段。总的来说,这是一个糟糕的住宿地点。一晚要花将近200美元,而这里基本上就是一家6号汽车旅馆。骗我一次吧。我再也不会住那里了。
不算太糟,但绝对会让你怀疑自己的安全。大厅闷热难耐。地板上的溪流声让人怀疑建筑结构。早餐不太好,感觉像是几天前的事了,但我当时可能有点胡思乱想,因为我当时对一切都感到怀疑。入住手续办理得很顺利。工作人员很友好。
街区环境很差——街边坐着流浪汉。我琢磨着是不是房间是按小时出租的,而且看起来好像有人住在这里。看到一些形迹可疑的人进进出出。真吓人!门上还挂了“请勿打扰”的牌子。我住在这里的时候可不想有人进来。房间不错,除了浴室——有点老旧,淋浴喷头从一个敞开的洞里伸出来,浴缸周围的装饰条也裂开了。
温德姆应该把他们的名字从这家酒店里除名,而且应该关门大吉。
无家可归的人挤在后停车场外面的人行道上,虽然有围栏,但很容易利用距离从车里偷东西。
别对前台工作人员抱有太高的期望。我走进大堂时,帮我办理入住的人显得有点不耐烦。然后告诉我,如果我吸烟的话,得付押金。大多数人只是说需要付费。房间里没有咖啡,所以我向前台要了一杯,她说她没有。
等我试了热巧克力机,水也出来了,我就懒得去前台了。
我刚查了我的信用卡,没有信用额度。我被多收了钱。
我订这家酒店的唯一原因是它离医院最近!!
你知道,床单和清洁度都还可以,但像猫眼这样简单的东西就需要修理了。我往里面塞了张纸巾。很多酒店都很老旧,但这家应该关门。
离开的时候,我看到另一个前台员工正在和一位顾客争吵。我把钥匙递给客人就走了。
这家酒店生意很火爆。我觉得它就像个诱饵,要求客人支付烟费押金,故意不记账,等着客人打电话催款。
这可不是做生意的本事!
房间里空调和冰箱噪音很大,难以入睡。
早餐时,大厅正在吸尘,导致餐桌旁的客人难以交谈。
工作人员彬彬有礼,态度友好
设施太旧了,房间里的所有东西都需要全新。我不会再住这里了。
优质的客户服务
Manager Jimmy takes time to know me personally and is always aware when I am coming for a stay. Excellent staffing service. Rooms have been upgraded very nicely!
There were two staff at breakfast that did a good job of keeping everything stocked even though it was busy.