酒店回复: Dear Guest, We apologize for the challenges you experienced during your stay. Our team strives to address all guest concerns promptly and efficiently. We appreciate your feedback as it helps us improve our services. Rest assured that we will address the issues mentioned to prevent a recurrence in the future. Your comments are valuable, and we hope you will consider us again for a better experience next time.
酒店回复: Dear Guest, We regret to hear about your experience at our hotel. We take all feedback seriously and have shared your comments with our team. We recommend reaching out to our management directly to address any concerns and to discuss your experience further. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
酒店回复: Hello Brian, We apologize for any inconveniences you experienced during your stay and appreciate your feedback. We strive to provide a comfortable environment for all our guests. Rest assured that we will address these issues to ensure a more pleasant experience for future visitors. It is important to us that all aspects of our property meet the highest standards of quality and comfort for our guests.
酒店回复: Hello Paula, We apologize for any inconvenience caused and take feedback seriously for improvement. Rest assured that we maintain high cleanliness standards and pest control measures. Your concerns will be shared with the team for further attention. Thank you for your feedback and we hope to welcome you back for an enhanced experience.
1.0分
其他
原文
翻译提供方：Google
恶心
吹风机和床单上全是头发
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酒店回复: Hello Ashley, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us for monitoring and improvement purposes. Should you have any further concerns or require assistance, please do not hesitate to reach out to us directly.
1.0分
家庭亲子
原文
翻译提供方：Google
太糟糕了，去别的地方吧
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酒店回复: Hello Joshua, Thank you for your feedback. We value all reviews, both positive and negative, as they help us improve our services for future guests. We apologize for any inconvenience you may have experienced during your stay and appreciate you taking the time to share your thoughts.
1.0分
其他
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A young girl who works the front desk was extremely rude and disrespectful to me as a customer. She took a simple solution and turned it into a massive ordeal that was uncalled for causing nightmares for me. Never staying here again nor advise anyone else to. Also, the hallways smell of repulsive odors from cooking from the staff who live there on property.
3.0分
商务出差
When you advertise a continental breakfast, there should be a continental breakfast. Juice and coffee doesn’t cut it.
1.0分
其他
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This entire hotel smells like moth balls and burnt rubber. The ac did not work well at all and it was extremely uncomfortable the first half of the night. The oarking lot was in disrepair, there was trash all over it, and it looked very sketchy. Upon entering the room, we realized the door was broken, the bed had been laid on after it was made, the shower was dirty, there was only 1 towel, the refrigerator did not work well, and the bed was very hard. All night there were men in the hallway that appeared to be employees making noise while drinking. The entrance was not secure. I couldnt tell you about breakfast because there was absolutely no way i was eating anything that came from there. Very disappointing.
避开这家酒店——气味浓烈且不干净
如果可以的话，我愿意给这家酒店零星。这家酒店有如此浓烈的化学和香水气味，以至于我几乎没睡着，醒来后就咳嗽起来。我们不得不换房间，虽然前台工作人员确实满足了我们的要求，但他们对这种情况漠不关心，好像这只是又一个例行的不便。
气味如此浓烈，以至于我们带进来的所有衣服和毯子都必须洗好几次才能去除。最重要的是，我们的房间里有一个玻璃小孔，这意味着任何人都可以看到里面，除非我从前台拿到一张贴纸把它盖住。枕头上有污渍，淋浴间有肥皂残留物，显然没有得到妥善清洁。
虽然我很高兴能换到另一个房间，但总体体验是我在酒店遇到的最糟糕的一次。我不建议住在这里。
化学气味！！！
太可怕了。不要来这里。第一个房间有化学气味（也不是清洁化学品），太难闻了，我打电话要求换房间。第二个房间同样糟糕。第三个房间稍好一点。最后我试图在早上 6 点在车里睡几个小时。打电话到 ********** 投诉，但显然酒店不会接听，所以他们不会退款。不要住在这里。
最糟糕的住宿体验！
这个地方简直就是垃圾场！房间里有一股樟脑丸的味道，走廊里有香烟味，尽管这里据说是禁止吸烟的，这里没有电梯。主侧门没有完全关上，制冰机不工作，房间里有一把非常脏的摇椅，办公桌椅正在剥落。浴室瓷砖上有一些痕迹，淋浴喷头很低，洗发水容器是空的！烟雾探测器挂着，房间的门必须推上去，而且有凹痕。当我到达我的房间时，有一个随机的盘子，上面有一根咬过的米脆饼和两个纸杯蛋糕。我入住期间，一场暴雨导致停电，没有发电机为酒店供电。前面的遮阳篷褪色了，可以看到随机的排水沟部分，景观的边缘被破坏并掉了下来……停车场全都破损了，不平整。绊倒危险
我喜欢我每晚只支付 54 美元。我不喜欢那里有难闻的气味，床单上沾满了污渍，但正如他们所说 - 一分钱一分货。
房屋有霉菌，需要维修或关闭……到处都是虫子
恶心
吹风机和床单上全是头发
太糟糕了，去别的地方吧
A young girl who works the front desk was extremely rude and disrespectful to me as a customer. She took a simple solution and turned it into a massive ordeal that was uncalled for causing nightmares for me. Never staying here again nor advise anyone else to. Also, the hallways smell of repulsive odors from cooking from the staff who live there on property.
When you advertise a continental breakfast, there should be a continental breakfast. Juice and coffee doesn’t cut it.
This entire hotel smells like moth balls and burnt rubber. The ac did not work well at all and it was extremely uncomfortable the first half of the night. The oarking lot was in disrepair, there was trash all over it, and it looked very sketchy. Upon entering the room, we realized the door was broken, the bed had been laid on after it was made, the shower was dirty, there was only 1 towel, the refrigerator did not work well, and the bed was very hard. All night there were men in the hallway that appeared to be employees making noise while drinking. The entrance was not secure. I couldnt tell you about breakfast because there was absolutely no way i was eating anything that came from there. Very disappointing.