酒店回复: Hi Juan,Thank you for your wonderful feedback! We're glad to hear everything was perfect during your stay and that you found great value in our property. We hope to welcome you back again soon!Jeremy Ward #Team6
1.0分
情侣出游
原文
翻译提供方:Google
这个地方一点也不干净,地板上到处都是烟灰,床垫弹簧罩很脏,枕头薄如纸,不会再住这里了!
3.0分
其他
原文
翻译提供方:Google
没有冰箱
1.0分
其他
展开
They charged my card an additional incidental fee of $40, which wasn’t agreed upon at the time I booked the room, and wasn’t apparently voluntary since they took the money anyway. The amount of people screaming nearby, ridiculous sirens and sounds of what sounded like robberies nearby made it impossible to sleep. This was a horrible stay.
2.0分
其他
展开
Dingy room, but good climate controls. Fairly clean but tolerable. The disaster was the bathroom - through a door from the lodging room to the bathroom you enter a concrete “garage” with a toilet, sink, and shower. No wall treatments, no flooring, no amenities. I wouldn’t dare walk barefoot in there - maintained with a hose or a mop. Glad I only had to endure one night.
1.0分
商务出差
There were cockroaches and they wouldn't let me get a refund, they just put me in another dirty room.
1.0分
其他
展开
Do NOT recommend, felt very unsafe I ended up leaving for a different hotel after being in the room for 15 minutes. Men loitering in the back parking lot facing my room, many men out on the railings talking loudly/smoking, a tenant was walking a pitbull that was barking, could hear everything in my room even with TV and AC on. Bed was crunchy—that’s the best way I could describe it. Right next to the freeway very loud. Room smelled of smoke and was very small and dingy. Definitely got the feeling people stay here for extended periods and it was like a live in community. Unfortunately took the loss on this one but am so happy I left for a safer spot.
展开
酒店回复: Hi Alyssa,Thank you for taking the time to share your experience. We're truly sorry to hear that you felt unsafe and uncomfortable during your brief time at the property. Your concerns about the environment, noise, and room condition are taken seriously, and we regret that we fell short of your expectations. Guest safety and comfort are top priorities, and your feedback will be shared with management to address these issues promptly.Jeremy Ward #Team6
1.0分
其他
Receptionist warm but not efficient at all during check in - read the room, I didn’t want to chat much just get in quickly to a clean room after driving all day
就还行吧。没什么特别的,但住一晚也够用了。
太恶心了。味道难闻,一切都脏兮兮的。凌晨5点,一位客人在我们房间隔壁抽烟。因为她住的是无烟房,所以没人管她。
很棒的酒店,物有所值。我们睡了一晚,一切都很完美!
这个地方一点也不干净,地板上到处都是烟灰,床垫弹簧罩很脏,枕头薄如纸,不会再住这里了!
没有冰箱
They charged my card an additional incidental fee of $40, which wasn’t agreed upon at the time I booked the room, and wasn’t apparently voluntary since they took the money anyway. The amount of people screaming nearby, ridiculous sirens and sounds of what sounded like robberies nearby made it impossible to sleep. This was a horrible stay.
Dingy room, but good climate controls. Fairly clean but tolerable. The disaster was the bathroom - through a door from the lodging room to the bathroom you enter a concrete “garage” with a toilet, sink, and shower. No wall treatments, no flooring, no amenities. I wouldn’t dare walk barefoot in there - maintained with a hose or a mop. Glad I only had to endure one night.
There were cockroaches and they wouldn't let me get a refund, they just put me in another dirty room.
Do NOT recommend, felt very unsafe I ended up leaving for a different hotel after being in the room for 15 minutes. Men loitering in the back parking lot facing my room, many men out on the railings talking loudly/smoking, a tenant was walking a pitbull that was barking, could hear everything in my room even with TV and AC on. Bed was crunchy—that’s the best way I could describe it. Right next to the freeway very loud. Room smelled of smoke and was very small and dingy. Definitely got the feeling people stay here for extended periods and it was like a live in community. Unfortunately took the loss on this one but am so happy I left for a safer spot.
Receptionist warm but not efficient at all during check in - read the room, I didn’t want to chat much just get in quickly to a clean room after driving all day