酒店回复: Hi Eduardo,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
情侣出游
原文
翻译提供方：Google
这家酒店气味难闻，非常脏；他们要求用信用卡支付押金，但却不退还。
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酒店回复: Thank you for sharing your feedback. Your comments regarding cleanliness and the property’s condition have been shared with our housekeeping and management teams for review. We also take note of your concern regarding the deposit process, and we encourage guests to reach out to our front desk team directly to ensure proper handling of all deposits. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
原文
翻译提供方：Google
我到的时候没有预订。床是我75年来住过的最差的。员工们都非常好！
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酒店回复: Hi Gary,Thank you for sharing your feedback. We’re glad to hear that our team members made a positive impression and provided you with kind service, as delivering warm hospitality is very important to us. At the same time, we’re concerned to learn about the reservation issue and the comfort of your bed. Having a seamless check-in and a restful night’s sleep is essential, and we will review these matters with our team to see how we can improve both processes and room comfort for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
原文
翻译提供方：Google
办理入住时的服务很差
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酒店回复: Hi Carlos,Thank you for sharing your feedback. We’re glad you chose to stay with us and appreciate you highlighting your check-in experience. Your comments regarding the service at check-in are important, and we will review them with our front desk team to ensure a smoother and more efficient process for future guests. Creating a welcoming and seamless arrival experience is a priority, and your input helps us improve. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
续住了，房间的床还是很舒服的
这酒店太棒了！房间又好又干净，床也特别舒服。而且位置也很棒，街对面就是Applebee's餐厅。每次来博伊西，我都会订这里。
还行，性价比不错
酒店还是不错的
服务很一般。夜班客服人员态度傲慢，缺乏人际交往能力。酒店设施略显陈旧，但对我来说过夜很方便。地理位置非常适合这次旅行。但不建议长期入住。清洁度一般。早班客服人员很专业，态度也很好。
酒店不错，地理位置也绝佳。谢谢。
恶劣的待遇
我从未听说过在任何一家酒店受到如此恶劣的待遇，而且几乎全国都有这样的情况。
这家酒店气味难闻，非常脏；他们要求用信用卡支付押金，但却不退还。
我到的时候没有预订。床是我75年来住过的最差的。员工们都非常好！
办理入住时的服务很差