酒店回复: Dear Guest,I appreciate your comment regarding your recent stay and appreciate your fantastic rating! It’s always a delight to hear positive comments from guests like you. We hope to have the chance to serve you again on your next visit.
酒店回复: Hi Jamal,Thank you for sharing your feedback. We sincerely apologise for the discomfort you experienced during your stay. We understand how important a relaxing and welcoming environment is, and we’re sorry the lighting, odors, and staff interactions did not meet your expectations. Your comments regarding the outdated facilities and room amenities are valuable, and we will take them into account as we work to improve our property and service. We appreciate you bringing these concerns to our attention and hope to provide a better experience in the future.
酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear that our front desk staff were helpful and welcoming. We apologise for the noise issues near the pool and that your request for a quiet room was not fulfilled. We will share your comments with our team to improve room assignments and guest comfort in the future.
酒店回复: Hi Perry,We are truly sorry to hear that your stay was disappointing. Your experience with noise, cleanliness, and security concerns is certainly not the standard we aim to provide. We will review your feedback with our team to address the issues you raised, including room service and cleanliness, as well as ensuring a safer and more comfortable environment for our guests. We appreciate you sharing your concerns and hope to improve the experience for future visitors.
4.0分
其他
原文
翻译提供方:Google
我想要一台微波炉。
展开
酒店回复: Dear Guest,Thank you for your suggestion! We understand how convenient it would be to have a microwave available in your room. We will share your feedback with our team to explore options for improving our amenities. We appreciate your input and hope to enhance your experience on your next visit.
3.0分
商务出差
原文
翻译提供方:Google
门坏了,每天都有虫子进入房间。而且卫生间的换气扇每天都会掉下垃圾,不卫生,还要自己打扫。
展开
酒店回复: Dear Guest,We regret the inconvenience caused by the broken door allowing bugs into your room and the unsanitary situation with the bathroom exhaust fan. This does not meet our usual standards of cleanliness and maintenance and we regret that you had to handle these issues yourself. Your feedback is valuable and we will address these concerns promptly to ensure a better experience for future guests. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
1.0分
其他
展开
Well the room was nice with upgrades but that was it. The room above me was moving furniture and tables, stomping hard on the floor could not get any sleep in that room maybe hour at most, And being that my line of work as code enforcement officer that room needs pest control multiplied Cockroaches on the floor on the headboard and crawling on the floor. For being in Costa Mesa I was Expecting a little more. I reported this to night staff on check out on 10/5/25. Would not stay hear again. May reach out to Motel 6 corporate!
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We deeply apologise for the noise disturbances and pest issues you encountered during your stay. This is certainly not the experience we aim to provide. We appreciate you bringing this to our attention, and we have shared your concerns with our management team for immediate action, including pest control. We understand your disappointment and hope you will give us another opportunity in the future to provide a better stay.
汽车旅馆很干净,位置也很好……可惜没有冰箱。
除了酒店住客,这里还住着不少其他人,让我对治安有点担心。
非常喜欢,酒店又好又干净,唯一不足是经常有警察开车穿过停车场。
不错
地理位置还行,但汽车旅馆本身极其老旧,急需翻新。房间里的灯光全是刺眼的霓虹灯,营造出一种令人不适的、类似医院手术室的冷漠氛围。然而,最令人担忧的是房间里弥漫着浓重的化学药品或杀虫剂气味,让人难以入睡。此外,由于安全和隐私方面的考虑,旅馆内有一扇窗户无法打开。
最令人遗憾的是,前台工作人员的态度令人难以接受。接待员似乎对客人漠不关心,态度冷淡,仿佛帮助客人是一种负担。总而言之,这是一次非常不愉快的体验,即使免费,我也不会再住在这里。
很一般……虽然接待很热情……
前台的男士很乐于助人,也很热情。我不喜欢的是噪音。我们订的房间靠近泳池。发电机很吵,晚上还有人制造噪音。然而,我要求的是一间安静的房间。
噪音很大。床不舒服。门前住着流浪汉和毒贩。入住时地板很脏,垃圾桶里还有垃圾。我连续三晚都没人打扫房间。以后再也不来了。
我想要一台微波炉。
门坏了,每天都有虫子进入房间。而且卫生间的换气扇每天都会掉下垃圾,不卫生,还要自己打扫。
Well the room was nice with upgrades but that was it. The room above me was moving furniture and tables, stomping hard on the floor could not get any sleep in that room maybe hour at most, And being that my line of work as code enforcement officer that room needs pest control multiplied Cockroaches on the floor on the headboard and crawling on the floor. For being in Costa Mesa I was Expecting a little more. I reported this to night staff on check out on 10/5/25. Would not stay hear again. May reach out to Motel 6 corporate!