酒店回复: Dear Guest,I appreciate your comment regarding your recent stay and appreciate your fantastic rating! It’s always a delight to hear positive comments from guests like you. We hope to have the chance to serve you again on your next visit.
酒店回复: Hi Hannah,Thank you for your feedback. We’re delighted to hear that you found your room clean and comfortable and that our staff made you feel welcome. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Jeremy Ward #Team6
酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear that our front desk staff were helpful and welcoming. We apologise for the noise issues near the pool and that your request for a quiet room was not fulfilled. We will share your comments with our team to improve room assignments and guest comfort in the future.
酒店回复: Hi Payne,Thank you for sharing your feedback. We’re sorry to hear that you felt the pricing did not match your expectations. We strive to provide good value while maintaining quality accommodations and service. Your comments have been noted and will be considered as we review our pricing and guest experience.Jeremy Ward #Team6
4.0分
其他
原文
翻译提供方：Google
我想要一台微波炉。
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酒店回复: Dear Guest,Thank you for your suggestion! We understand how convenient it would be to have a microwave available in your room. We will share your feedback with our team to explore options for improving our amenities. We appreciate your input and hope to enhance your experience on your next visit.
3.0分
商务出差
原文
翻译提供方：Google
门坏了，每天都有虫子进入房间。而且卫生间的换气扇每天都会掉下垃圾，不卫生，还要自己打扫。
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酒店回复: Dear Guest,We regret the inconvenience caused by the broken door allowing bugs into your room and the unsanitary situation with the bathroom exhaust fan. This does not meet our usual standards of cleanliness and maintenance and we regret that you had to handle these issues yourself. Your feedback is valuable and we will address these concerns promptly to ensure a better experience for future guests. We hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
5.0分
其他
Nice staff
I was in room 115 it was spotless no bugs
It was quiet during my 2 day stay
I would definitely return
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re so happy to hear that you had a quiet and comfortable stay in a spotless room with no issues. It’s great to know you’d return, and we look forward to welcoming you again soon!
5.0分
其他
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The GM is awesome! He let me in an hour early and didn't charge me. To be honest though the TV sucks and for the money you can get more in the same neighborhood for a couple of bucks more! I Will go back if desperate, but not worth the money!
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酒店回复: Dear Guest,Thank you for sharing your feedback! We're glad to hear that the GM was able to accommodate you and provide excellent service. We appreciate your comments about the TV and value, and we’ll certainly consider that for future improvements. We hope to provide a better experience if you decide to stay with us again.
汽车旅馆很干净，位置也很好……可惜没有冰箱。
除了酒店住客，这里还住着不少其他人，让我对治安有点担心。
不错
我和朋友来听音乐会，只想住一晚。房间本身很棒，非常干净舒适。然而，在我们入住期间，房间隔音效果不太好，我们能听到隔壁房间搬动家具的声音，而且房间也相当吵闹。工作人员非常友好热情。
很一般……虽然接待很热情……
前台的男士很乐于助人，也很热情。我不喜欢的是噪音。我们订的房间靠近泳池。发电机很吵，晚上还有人制造噪音。然而，我要求的是一间安静的房间。
住宿费太贵了！一晚100美元都不值！不知道酒店定价是谁定的，但他们应该被解雇。满房就是赚钱！想做什么就做什么，不过有点搞笑！
我想要一台微波炉。
门坏了，每天都有虫子进入房间。而且卫生间的换气扇每天都会掉下垃圾，不卫生，还要自己打扫。
Nice staff
I was in room 115 it was spotless no bugs
It was quiet during my 2 day stay
I would definitely return
The GM is awesome! He let me in an hour early and didn't charge me. To be honest though the TV sucks and for the money you can get more in the same neighborhood for a couple of bucks more! I Will go back if desperate, but not worth the money!