酒店回复: Dear Robert,We truly appreciate your feedback about your stay in downtown Camas, Washington, including the hotel’s beautiful location in the historic district, convenient parking, friendly staff, and the note about the bed being a bit narrow for a couple. We’ve passed along your comments to our team to help improve future guest experiences. If you return to Camas or have any further feedback, we’d love to hear from you. Safe travels, and we hope to welcome you back for another leisure trip!
1.0分
其他
原文
翻译提供方：Google
不退款
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酒店回复: Hello Laine, To clarify our policy, we operate under a standard 72-hour cancellation window for bookings made directly with us. This means cancellations requested within 72 hours of your arrival date are unfortunately non-refundable to account for our preparation and availability commitments.That said, I understand from your booking details that this reservation was made through a third-party platform. In those cases, we don't have direct control over their refund procedures or timelines—those are handled entirely by the platform's own policiesBest regards,
3.0分
家庭亲子
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Alert! They charge you a mandatory $5.00 tip for housekeeping which is obnoxious and because of that I would not stay here again. Tipping should be a choice based on service.
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酒店回复: Hello Roxanne, Thank you for taking the time to share your thoughts. We're so sorry the $5.00 service charge felt like a mandatory tip; that's the last thing we want our guests to experience, and we apologize for any confusion around it.To clarify, this charge is a direct way for us to support our hardworking housekeeping staff, ensuring they receive fair compensation regardless of tips. Safe travels,
4.0分
其他
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It was quaint and cute but I didn’t get the exact room that I booked for some reason so that was kind of a bummer. I booked the Camas Lily room specifically because I wanted the purple colors and the name of Lily stood out to me but I ended up in the room next door. My other complaint is that when you’re looking at the pictures online it makes it look like the en-suite I booked would have a shower tub… I was planning on taking a bath but it was just a stand in shower. So just a bit confusing. I will stay here again though but I will call and book the actual room I want so that I can make sure it’s correct.
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酒店回复: Dear Kayla, Thank you so much for sharing your thoughts, we're delighted you found our spot quaint and cute. We're sorry for the room mix-up; your reservation came through from the OTA specifically for 311 Lady Island (right next door to the Camas Lily), so that's the one we prepped for you. We do a little updating to our rooms from time to time to keep things fresh, so color schemes can shift a bit, next time, we'd love to recommend calling us so we can recommend which room would suit your needs. On the en-suite front, we're sorry the setup wasn't quite what you had in mind for a relaxing soak, we double-checked, and the photos do show the stand-up shower accurately (though we totally get how a quick glance might lead to a different take). We are thrilled to hear you will come see us again!
5.0分
其他
The room was clean, smelled good, staff was friendly, loved that we could bring our well behaved little dogs without a problem.
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酒店回复: Dear Alice, Thank you so much for your wonderful review, t's feedback like yours that truly brightens our day! We're thrilled to hear that the room met your expectations with its cleanliness and fresh scent, and that our team made you feel right at home. It's always a joy to welcome well-behaved furry friends like your little dogs; we love seeing them enjoy the stay just as much as you do!We'd be delighted to host you and your pups again soon.Warm regards,
5.0分
商务出差
Quaint boutique hotel in the heart of downtown Camas. Very walkable, friendly staff, enjoyable experience!
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酒店回复: Dear Brad, Thank you for the glowing review. it's guests like you who make our little corner of downtown Camas feel even more special! We're overjoyed that the walkability, our team's warmth, and the overall vibe hit the spot for an enjoyable escape. Can't wait to roll out the welcome mat for your next visit.Warm wishes,
5.0分
其他
This boutique hotel was amazing! I like historical places to stay, and the room was quiet with a lovely view of downtown Camas.
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酒店回复: Dear Nancy, We're absolutely delighted to hear you had an amazing time at our historical hotel. We're thrilled you enjoyed the quiet room and that the downtown Camas view made it even more special. We hope you will come see us again soon. Best wishes,
4.0分
其他
The staff at this hotel were very helpful. The hotel itself is older and the rooms are very small. The room itself and the facilities were very clean.
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酒店回复: Dear Colleen,Thank you for your kind words about our helpful staff and the cleanliness of our rooms and facilities — we're glad you had a positive experience. As you noted, our hotel is older, and the room sizes reflect the architectural style of its time. While we can’t change the history, we embrace it as part of the hotel’s unique charm. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Warm regards,
5.0分
其他
Beautiful Historic Town. It was close to where I was headed , which was Fern Prairie Cemetery.
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酒店回复: Dear Dana,Thank you for your review! We're delighted you enjoyed the beautiful historic town and its convenient location near Fern Prairie Cemetery. We hope to welcome you back to explore more of the area's charm!
5.0分
其他
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Old-world charm and uniqueness.
Limited bathroom facilities for upper-rooms (can be) a problem for those needing immediate availability: Book early to get a room with private bath, otherwise hope you have a strong bladder!
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酒店回复: Dear Danny,Thank you for your review and for highlighting the old-world charm and uniqueness of our property. We truly appreciate your feedback. We understand that the limited bathroom facilities in our upper European Rooms can be an inconvenience for some guests. To ensure the best experience, we recommend booking early to secure a room with a private bath, as you mentioned. We’re also exploring ways to improve accessibility and comfort for all guests. Please don’t hesitate to reach out directly if you have any further suggestions or when planning your next stay. We’d love to welcome you back!
地理位置优越，魅力十足
在俄勒冈州的休闲之旅。酒店坐落在历史街区，风景优美。酒店门前停车方便。工作人员非常友好。床对于一对夫妇来说有点窄。
不退款
Alert! They charge you a mandatory $5.00 tip for housekeeping which is obnoxious and because of that I would not stay here again. Tipping should be a choice based on service.
It was quaint and cute but I didn’t get the exact room that I booked for some reason so that was kind of a bummer. I booked the Camas Lily room specifically because I wanted the purple colors and the name of Lily stood out to me but I ended up in the room next door. My other complaint is that when you’re looking at the pictures online it makes it look like the en-suite I booked would have a shower tub… I was planning on taking a bath but it was just a stand in shower. So just a bit confusing. I will stay here again though but I will call and book the actual room I want so that I can make sure it’s correct.
The room was clean, smelled good, staff was friendly, loved that we could bring our well behaved little dogs without a problem.
Quaint boutique hotel in the heart of downtown Camas. Very walkable, friendly staff, enjoyable experience!
This boutique hotel was amazing! I like historical places to stay, and the room was quiet with a lovely view of downtown Camas.
The staff at this hotel were very helpful. The hotel itself is older and the rooms are very small. The room itself and the facilities were very clean.
Beautiful Historic Town. It was close to where I was headed , which was Fern Prairie Cemetery.
Old-world charm and uniqueness.
Limited bathroom facilities for upper-rooms (can be) a problem for those needing immediate availability: Book early to get a room with private bath, otherwise hope you have a strong bladder!