酒店回复: Dear Larry, Thank you for taking the time to share your honest feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. We're disheartened to learn that you perceived smell of smoke in your room during your stay. Please accept our apologies. I am sharing your feedback with the management to ensure that your concern is addressed.The staff and I at Red Roof appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,AprilRed Roof Management RediResponse Specialist
酒店回复: Dear Albert,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. We are happy to see your 8/10 score, however, you mentioned that you were dissatisfied with the charges you mentioned. As per policy, the deposit is required for all guests. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We would love to have another chance to provide you with a better experience at any of our other brand locations in the future.Sincerely,BreannaRed Roof ManagementRediResponse Specialist
4.0分
其他
原文
翻译提供方：Google
我住了三晚，性价比很高。没有多余的装饰，但咖啡很好喝，交通便利、安全又干净。
展开
酒店回复: Dear Andrea, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am glad that you chose Red Roof to provide a safe, clean and convenient night. We strive to provide guests with all the comforts of home, so I am very proud of our team in achieving your satisfaction.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, we would love to hear it. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AnnRed Roof Management RediResponse Specialist
2.0分
家庭亲子
原文
翻译提供方：Google
它满足了我们需要的一个晚上，但如果我们有更多的钱，我们会选择另一个地方
展开
酒店回复: Dear Charles, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, ShakeemRed Roof Management RediResponse Specialist
酒店有点老了，不过价格还好。
总体还行，作为临时住宿很不错。
没看懂
一切都很棒，员工态度很好，环境干净安静，价格也很实惠！！！
谢谢
第一次入住时，这家酒店并没有什么独特之处，你会觉得是的，好吧，然后你走进房间，我进去的时候闻起来相当不错，但之后她就只写了蟑螂、蟑螂、蟑螂，我受不了蟑螂，我真的很怕蟑螂，所以我没有睡好觉，我整晚都没睡，确保蟑螂不会爬进我的包里或爬到我身上
真恶心
这房间的价格绝对不值这个价。房子破败不堪，各个楼层都需要维修。房间里肯定经常有人吸烟。我都看到烟雾报警器上盖着一个塑料袋了！
难闻的气味，用什么房间除臭剂之类的东西掩盖了。我再也不会住这里了。
本来很好，只是卡上扣了50美元，这太荒谬了！如果我做了什么，就扣留我的卡信息，然后我必须等待才能取回，这是不可接受的，永远不会再回去了
我住了三晚，性价比很高。没有多余的装饰，但咖啡很好喝，交通便利、安全又干净。
它满足了我们需要的一个晚上，但如果我们有更多的钱，我们会选择另一个地方