酒店回复: Warm greetings from Radisson Blu St. Helens Hotel, Dublin! We are thrilled to receive your wonderful feedback and delighted to know that your stay with us was enjoyable. It’s always a pleasure to hear that our team’s commitment to providing exceptional service helped make your experience special. We look forward to welcoming you back soon for another memorable stay. Warm Regards, Tania Front Office Assistant Radisson Blu St. Helens Hotel, Dublin
酒店回复: Thank you for taking the time to share your feedback. While we’re pleased to hear that you appreciated the hotel’s exterior and views, we’re very sorry that other aspects of your stay did not meet expectations. Please accept our sincere apologies for the condition of the room and bathroom. Your comments have been noted and will be shared with our management and maintenance teams as we continue to work on improvements.Warm regards,TanyaCustomer Service DepartmentRadisson Blu St. Helen’s Hotel, Dublin
酒店回复: Thank you for your feedback. We're pleased to hear you enjoyed the beautiful surroundings and the historic charm of the property. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments regarding linen and breakfast have been noted and will be shared with the relevant teams for review. We appreciate your time and hope to welcome you back for an improved experience in the future.
酒店回复: Thank you for your wonderful review. We’re delighted to hear that you enjoyed the hotel’s setting and gardens, as well as its convenient location near UCD. It’s a pleasure to know that your stay was so enjoyable, and we look forward to welcoming you back again soon.Warm regards,TanyaCustomer Service DepartmentRadisson Blu St. Helen’s Hotel, Dublin
酒店回复: Thank you for your review. We're truly sorry to hear that your recent experience did not meet expectations. Your comments have been noted and shared with the team to ensure we address the concerns raised. We hope to have the opportunity to provide a much-improved stay in the future.Warm regards,TanyaCustomer Service DepartmentRadisson Blu St. Helen’s Hotel, Dublin
酒店回复: Thank you for choosing Radisson Blu St. Helen's Hotel. Our aim is to ensure that our guests have a comfortable and memorable stay while with us, I am sorry that you did not experience on this occasion. Should you plan to return in the future, could I suggest that you contact Vitalii, our Front of House manager in advance of your arrival? Thank you for sharing your feedback with us.Holly Guest Relations Department
酒店回复: Thank you for your lovely feedback. We are delighted to hear that you enjoyed the atmosphere, dining, and beautiful surroundings of the hotel. It’s wonderful to know that your stay felt so relaxing and memorable. We look forward to welcoming you back again soon.Warm regards,TanyaCustomer Service DepartmentRadisson Blu St. Helen’s Hotel, Dublin
酒店回复: Thank you for choosing Radisson Blu St. Helen's Hotel. I really appreciate you taking the time to share your experience while with us. I have shared your feedback with my colleagues who I am sure will be delighted to receive this. We hope to welcome you back in the near future.HollyGuest Relations Department
酒店回复: Good afternoon,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression on you and that you enjoyed the hotel, its location, and the food.It’s great to know that every team member contributed to your enjoyable stay. We look forward to welcoming you back in the future!Best regards,MeganSales ExecutiveRadisson Blu St. Helen's Hotel
欧式风格设计,有个美丽的大花园,早餐也很丰盛,选择超级超级多,美中不足的就是设施老旧,暖气的噪音很大
酒店外观吸引了我。不过房间太一般,内部装修老了点。卫生间还是浴缸配浴帘。五金件也锈迹斑斑。还有这无敌窗景……
酒店环境优美,前后有两个大花园,酒店是城堡改建,内部设施不知道对四星酒店是否是合理的,相对来说略显粗糙,布草干净程度偏差,早餐一般!
环境非常优美的一家酒店,前后都有很大的园林,对我们来说,最大的优点就是离ucd很近,可以步行进校园,酒店距离stillorgan street略微有点距离,走直线需要穿过一个园林,走一条石子路,并且要上下台阶。如果带着大件行李,可以沿着公路绕一下,要远一点。门口的无障碍通道可以直接到第一层,前台在二层。
这个酒店实在无语,不挂打扫卫生牌子既然不打扫卫生。打电话去前台告知周末人手不足,必须挂牌子才打扫。矿泉水只有第一天提供,后面每天要收几欧元一瓶。除了室外环境好点。酒店设施成旧,离市区远,周边什么都没有。
地理位置优越,坐巴士去市中心很方便(2欧元)。早餐丰盛,员工服务周到。前台工作人员知识渊博,我们一定会再来的。
就想问一下,高级房和标房有何区别?为什么预定的高级房,给我们的房间楼层差,房间差!还有小虫,后面跟酒店沟通了才换的。一共预定了两间,一间高级房一间家庭间,最后住的房型是一样的,关键家庭房2000多一晚,住的说是一楼,其实是-1,窗外就是餐厅,窗帘不能拉开,非常吵。卫生间的花洒是挂不起来的,坏的。也没有咖啡机。卫生间排风扇坏的,打开不了,房门锁是坏的,不能锁门,后来是联系了前台来修。就想问携程,为什么我预定的贵的房型给我的是如此差?差中之差!价格不同体验就标房一样,太差了!绝对差评!!!然后酒店也很烂,一家三口给两枕头,打电话想多要一个,跟我们说没有多余的枕头了,太搞笑了。想要花2000多价格体验0分的服务吗?快找携程来预定吧
有浪漫氛围,服务优秀,餐食可口,大堂酒吧很有feel,特别前后花园,太漂亮了,就像置身于闹市中的世外桃源
这两年去都柏林都首选的一家酒店 在欧洲来说房间够大 酒店内一家意大利餐厅也好吃 非常推荐,像庄园似的酒店 能看到彩虹和大海
非常漂亮的酒店,开在这里之后,心里不禁哇一声,地理位置优越,内部优雅 很豪华。酒店后面有个小花园 很英伦。早餐好吃 度假的最佳选择