酒店回复: Dear Guest,Thank you for your kind review. We’re delighted to hear that you enjoyed the quick and friendly check-in, spacious room with sea views, and our pool facilities for the kids. It’s wonderful that our location added to the enjoyment of your stay, and we’d be glad to welcome you back again.Yours Sincerely,Elroy Laurent Leow'Where you eat, play and explore like a local'
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed our convenient location, excellent hygiene, warm and friendly service, and fantastic buffet. It’s great to know you also had a wonderful time swimming, sunbathing, and relaxing in our infinity pool. We look forward to welcoming you back for another enjoyable stay.Warmest regards,Elroy Laurent Leow“Where you eat, play & explore like a local”
酒店回复: Dear Xiaoxuxu,Thank you for taking the time to share your feedback with us.We’re sorry to hear that the room allocation did not fully meet your expectations. During high occupancy periods, especially when the hotel is fully booked, our room availability can indeed be quite limited, and we regret that we were unable to offer a non-corner alternative at that time. We truly appreciate your understanding and flexibility.That said, we’re very glad to know that you found the overall environment suitable for families and that you and your children enjoyed our pools, especially the child-friendly depth — this is something we’re especially proud of.Your comments are valuable to us, and we hope to have another opportunity to welcome you back in the future, where we can provide a room arrangement that better suits your preferences.Warm regards,Elroy Laurent Leow“Where you eat, play & explore like a local”
酒店回复: Dear Gongzhuderiji,Thank you for sharing your detailed feedback. We’re glad to hear that you enjoyed our convenient location on Sentosa Island, the pool view, and our clean, well-equipped rooms. It’s also great to know that you appreciated the complimentary access to the Sentosa Express and the nearby dining options.We apologize for any inconvenience regarding the check-in timing and shuttle service. Your comments are very valuable and will be reviewed with our team to help improve our guest experience.We hope to have the opportunity to welcome you back for another comfortable stay in the future.Warm Regards,Elroy Laurent Leow“Where you eat, play & explore like a local”
酒店回复: Dear brandsy,Thank you for sharing your detailed feedback. We’re glad to hear that you found our location convenient, enjoyed the pool, and appreciated the family-friendly atmosphere. We apologize for the confusion regarding the bed type and any inconvenience at check-in. Your observations about amenities and service efficiency are valuable and will help us improve our guest experience.We hope to welcome you back for a more relaxed and seamless stay in the future.Warm regards,Elroy Laurent Leow‘Where you eat, play and explore like a local’
酒店回复: Dear Zhufubuzhu,Thank you for returning to stay with us again and for sharing your honest feedback. We appreciate your continued support over the years.We understand that the room size may feel limited, especially for a family of three, and we apologize if this impacted your comfort. Our rooms are designed to provide a cozy stay for short getaways, but we recognize space can be a challenge.We hope despite this, you were still able to enjoy the atmosphere and amenities of Village Hotel Sentosa, and we’d love to welcome you back for another visit in the future.Yours sincerely,Elroy Laurent Leow"Where you eat, play & explore like a local"
酒店回复: Dear Guest,Thank you for sharing your feedback and for choosing to stay with us again. We’re delighted to hear that you found our hotel convenient for food, accommodation, and transportation, and that you would recommend us. We look forward to welcoming you back for another enjoyable stay.Warmest regards,Elroy Laurent Leow“Where you eat, play & explore like a local”
酒店回复: Dear Guest,Thank you for your kind recommendation and for sharing your recent experience with us. We’re delighted to know that your family, especially the children, had a wonderful time enjoying our pools and the vibrant atmosphere they create.We also appreciate your feedback on the payment options and exchange rates available on the island. While the exchange machine and payment systems are managed externally, we understand how important convenience is and will share your comments with the relevant partners for review.It’s wonderful to know that despite this, your overall stay was memorable. We truly appreciate your recommendation and hope to welcome you and your family back for another enjoyable stay soon.Warm regards,Elroy Laurent LeowWhere you eat, play and explore like a local
1人觉得有用
5.0分
豪华房
商务出差
很好的体验,离捷运站近,很方便。
走路到环球影城,哈利波特,甚至比捷运站还快。
孩子喜欢新加坡,表示要来新加坡读书学习。
没有泰国热。
干净,安全。
车让行人,很文明。
9 / 20
展开
酒店回复: Dear Guest User,Thank you for sharing your wonderful experience. We’re delighted to know you enjoyed our convenient location near the MRT and attractions such as Universal Studios and Harry Potter, as well as the comfort and cleanliness of our hotel. It’s heartwarming to hear that your child enjoyed Singapore so much, and that you appreciated the safe and welcoming environment here. We truly value your kind words and look forward to welcoming you and your family back to Sentosa soon.Yours Sincerely,Elroy Laurent Leow'Where you eat, play and explore like a local'
办理入住快速,前台态度很好,下车有服务生帮拿行李。房间挺大的,视野开阔躺床上就能看到大海上的船只,太喜欢了。楼下就有好几个泳池,孩子很喜欢,酒店地理位置优越,下次有机会去的话还会继续选择入住。
下了小火车5分钟就能到酒店,从酒店到环球影城也是坐这个小火车,很方便,卫生方面完全不用担心非常好,客房服务等都可以说中文,服务态度非常热情友善,酒店的自助餐非常好,涵盖了新加坡的地方美食,冬季在无边泳池一样可以游泳晒太阳休闲。
设施:好,
卫生:好,
环境:好,
服务:好。
房间不知道为什么给我安排在角落里!想换房间,但被告知只能换到另一个角落,已经都满房了!所以就凑合住吧!整个环境还是比较适合带孩子来体验的,泳池深度很友好!
位置:圣淘沙岛上 去环球影城只要一站地铁 离海边也很近 附近有711 Kfc 吃东西方便。
房间大小:很小 东西齐全 装修好看 泳池景观好看
卫生:干净整洁 还有小冰箱可以存放饮品和冰淇淋心服务:12点到告知要3点办理入住 好晚 后面2点去问也住上了 万幸。在怡丰城本来想做班车回酒店 过点了也没看到车。住酒店可以免费坐轻轨进圣淘沙 很好。
性价比:一般 岛上价格高
8月中旬坐新航转机到新加坡,选了圣淘沙远东酒店。从机场打的到酒店约500人民币,酒店坐落位置从地图看在圣淘沙岛上,进岛时提供订单截屏不收入岛费,但就实际操作而言并非管控很严格,岗亭那也就象征性看一下,纯凭自觉。
进店后会有门童(大叔级别)帮忙运送行李,前台办事效率要看人,订的房间写明双人床,但给的时候就变大床了,还要去更正一番,着实让人郁闷。
手续办好进房,环顾了一下环境,整个酒店风格其实就像国内经济型连锁酒店,电梯口有免费的冰块,茶包,速溶咖啡等,一开始觉得蛮奇怪,后来入房才知道房间内的这些基本设施都省了,变成公用了。房间比较干净,就是小了点,窗外可以看到海滩和野生孔雀。楼下是大大的泳池,很多孩子在其间打闹嬉戏,还顺带吃了免费的冰激凌,估计这就是会被评为亲子酒店的原因。
入住了2天,去了一次环球影城,从酒店坐轻轨就一站路,交通还是蛮方便的,可惜周边没时间好好逛一下,否则体验可能更深刻。
总体而言,酒店环境还可以,作为过渡型落脚点完全满足要求,尤其是去环球游玩的,可以住这里。
已经住过四次了,不过中间好几年没再来了,再次入住,还是再次被这个房间之小给震惊了。一家三口只能在床上呆着,房间里真是啥都干不了。真的太小了!长周末过来一下,还行,毕竟新加坡也没什么地方好玩的了。
这已经是来这边第二次选择这个酒店,酒店位置虽然偏离市中心,但出门其实很便捷,吃住行基本上都能满足,值得推荐的一个酒店。
从怡丰城(VivoCity)乘坐圣淘沙捷运(Sentosa Express)L3层可以免费抵达酒店。只需向售票处出示酒店预订单,他们会给您一个二维码,您就可以免费搭乘了。在英比奥站(Imbiah Station)下车后,穿过马路再走一小段路就到酒店了,非常方便。
对泳池亲子服务,十足的推荐,来着各国的小朋友欢聚游玩,十分尽兴。小朋友天天想下池游泳。酒店位置很好,出入非常方便。硬件条件稍微欠缺一些。餐厅不能支付宝或者微信结算,自动换币机100美元只能换106.7元新加坡币,夸张了哈。但不误整体的入住两天美好感受。推荐。
很好的体验,离捷运站近,很方便。
走路到环球影城,哈利波特,甚至比捷运站还快。
孩子喜欢新加坡,表示要来新加坡读书学习。
没有泰国热。
干净,安全。
车让行人,很文明。