酒店回复: Dear marcochen, Thank you for sharing your review with us on your recent stay at The Outpost Hotel Sentosa.Regrettably, your overall experience in our hotel fell short of your expectations. Please be assured that we seriously take account of these service lapses and corrective measures will be taken to ensure that there will be no repetition with regards to the overall experience. Please be assured that the experience is definitely not a true reflection of our service standards and we seek your indulgence on this occasion. Thank you again for your kind understanding and we sincerely wish to have the opportunity to regain your confidence in us, so we could provide you a truly unique stay experience here at The Outpost Hotel and be of service to you in the future. Regards,Aaron Assistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear Xunyu, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear QimouStella, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.We are pleased to hear that you enjoyed the location, surroundings, and snack selection. We also appreciate your feedback on staff greetings, particularly on the top floor. We will share this with the team to improve our service standards. Thank you again, and we hope to have the opportunity to serve you even better on your next visitRegards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear Guest User, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear Guest User, Thank you for taking time to share your experience with us.We are delighted that you enjoyed the hotel's facilities met your requirements, despite falling short of expectations in certain areas. Your feedback will certainly be taken into consideration to ensure we improve in the areas highlighted.We thank you for your feedback, and we hope to have the opportunity to host you again in the future.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear Guest User, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
酒店回复: Dear Jenny 0119, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when you enjoyed the complimentary snacks and welcome drink and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
5.0分
豪华房
情侣出游
设施不错~干湿分离~爱死了洗手液的味道!!!!~麻雀虽小五脏俱全~该有的都有
出门到两边地铁都方便 ~
楼下就是岛上公交换乘中心~离滑车也很近
入住还送五样小零食
选的带早餐 种类有点少 不太推荐
不如坐小火车到vivocity吃 小火车这个月免费乘坐
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酒店回复: Dear 🍀 xiaojia, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our facilities and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
4.7分
海景豪华房
家庭亲子
比较新,退房时间11点有点早了
房间空间还行,属于海景房
早餐大人28小人14
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酒店回复: Dear Wusuodiaowei, Thank you for choosing to stay with us at The Outpost Hotel Sentosa.It warms our hearts to read your review, especially so when all our rooms and benefits provided well suited your needs and are amplified through your review. We are delighted to hear that you had an enjoyable stay and experienced our unique Outpost hospitality.The team and I look forward to welcoming you back for another wonderful stay and do contact us directly, should we be of assistance in making your return reservations.Regards,AaronAssistant Front Office ManagerTravel more. Create more. Love more.
房间非常好,能看到海很治愈,虽然比较小但是很新,床很舒服;位置离沙滩挺近,离环球也挺近,很方便;唯一缺点是年底价格很贵3000一晚不含早餐,这个价格下就很不值了。
房间很一般,预订的大床房,结果给个双床还是泳池底下的那种位置很无语,然后去找前台理论,他说今天没有大床了,我说我不是已经备注了吗?他说备注了不代表给你有房,而且他说已经给别人排满了,问题是我是在可以开始办理入住的,3点的时候抵达的,我有比我更早来入住的吗?大家都那么准时,踩点都在3点前办理入住吗?简直不可理喻,然后办理入住的那些基本上我估计都是马来西亚籍的,不是新加坡本地人,也没什么华人职员在那边,感觉对中国人不是特别友好,另外他们现在办理的入住方式是所谓的自助入住,然后就是要一大堆人杵在那里,扫他们那个破二维码,然后整半天最后房卡也没做出来,最后还,人工去办理入住,然后还是他们默默的打开电脑,人工给我们制卡,就本意是想减少人工降低成本,但我感觉他们反而增加了许多不必要的麻烦,降低了办理入住的效率 对面的village hotel也是他们家的,还有那个oasis也是他们家的嗯,我是建议价格对面如果比较便宜的话,就不要住这家 服务啊,房间大小啊,还有便利性都很一般,对面那家他走几步就到轻轨口,最间最佳真的是走过来都很远,很麻烦,每个轻轨口都不近
去年同学带孩子过来玩就是住这里说到处是香香的味道,今年孩子过生日我们也来订了一晚,相比于节假日的价钱,现在正是特别划算
从进门开始,前台帮忙登记入住的S~小姐姐态度特别好,还会说中文,知道孩子当天过生日还特意准备了生日蛋糕🎂,带着选五种免费零食,还直接领着送到你的房间,这服务也太好了吧,还有就是地理位置特别优越,下楼就可以到海滩,三楼的游泳池适合亲子,孩子游到晚上10点都不想回去睡觉
总之特别推荐,所有亲子的都推荐来。
可以看海景,可以看夕阳👍
去往捷运站步行五分钟,住在里面去环球或者去沙滩看日落都很美。酒店还让选小零食。总的来说还不错。整个酒店服务生见面主动打招呼的不多,特别是顶楼,亲和力有待加强。总的来说不错!
之前是冲着这个泳池来定的,泳池没让我失望,基本一天都可以泡在这里,服务人员也很热心,有个一直给孩子泳圈玩的华人老先生好评,池边的食物也很好,至于房间,打扫的也不错,面积小了点,但既然定他家估计没人会在房间里呆太久,够睡就好.
因为在F1比赛期间入住,房价无敌离谱,这点认了。但是房间真的很小很小,另外,户外的泳池非常美!入住的时候可以选择五样小零食、有点意思。早餐选择非常非常少!并且在吃早餐的时候并没有我们的名单!导致要在那边等。儿童价一个人80多,选择性太少了,不划算。如果愿意出门吃的话、建议出门吃吧。
选岛上酒店的时候,纠结了好几家,最终选择遨堡是看中地理位置,出行步行方便,考虑到家人年纪大了,喜欢悠闲散步,所以酒店位置很适合,出门5分钟就是巴拉湾海滩。就是酒店的大堂有点难找,但提前看了攻略,叫了出租车很快就找到了,在停车场那层。服务整体友好,入住有零食和饮料免费赠送服务。房间偏小一点,但空间布局挺合理的,卫生方面,可以再稍微加强一些,角落里会有一些细碎没有清干净。酒店的室外和顶楼泳池挺不错的,绿植环境很好,顶楼可以傍晚看晚霞用餐。早饭有点一般,选择不太多,且餐厅的椅子不够干净。其他整体可以。
房间很小,前台有送小零食和欢迎酒水,这个很不错,但是实际在酒店看到的海滩并没有多少,泳池一般,感觉没有网上拍出来的那么多好看
设施不错~干湿分离~爱死了洗手液的味道!!!!~麻雀虽小五脏俱全~该有的都有
出门到两边地铁都方便 ~
楼下就是岛上公交换乘中心~离滑车也很近
入住还送五样小零食
选的带早餐 种类有点少 不太推荐
不如坐小火车到vivocity吃 小火车这个月免费乘坐
比较新,退房时间11点有点早了
房间空间还行,属于海景房
早餐大人28小人14