真的无法再靠近德纳里国家公园的入口了。从安克雷奇长途开车过来，又在德纳里国家公园待了几个小时，终于可以靠近酒店了。不过开车去酒店要注意一点，停车位极其有限。离酒店最近的顶层有 8 个停车位，山下还有两个较低的层。我最后把车停在了底层。所以提前把行李放下来，不用拖着它们上山。我们的房间宽敞舒适，可以欣赏到周围的美景。遮光窗帘很棒，我们住宿期间天一直很黑。床也很舒服。我们在酒店内的 The Mountaineer 酒店吃饭。服务和食物都很好。除了停车之外，唯一的缺点是人行道很少。你可以听到邻居洗澡或说话的声音。大堂里有一家小咖啡馆，可以吃早餐。还不错。和父母一起旅行。他们住在便宜的房间。没有阳台，可以看到其他小屋的景色。您身处阿拉斯加，也在德纳里国家公园。需要额外付费。入住可欣赏美景的房间。
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酒店回复: Thank you so much for your thoughtful and detailed review—it truly means a lot to us! We're thrilled to hear that our unbeatable proximity to Denali National Park made your travels easier after such a long journey from Anchorage. It’s wonderful to know that you and your family enjoyed the comfort of your room, the stunning views, and the extra touches like blackout curtains that help make those Alaskan summer nights a little more restful.We also appreciate your candid feedback regarding parking and sound insulation. Your suggestions are valuable and help future guests plan more smoothly—and help us continue to improve the overall guest experience. We're glad you had the chance to dine at The Mountaineer and enjoy the café as well! Thank you for sharing your experience.
酒店回复: We sincerely regret that your stay did not meet your expectations. Your concerns regarding room amenities, bedding, and noise levels are important to us, and we take them very seriously.We appreciate you bringing the issue with the phone in your room to our attention. As our front desk is staffed 24 hours a day, we will promptly investigate the matter to determine the cause and ensure a resolution. Additionally, we will follow up with our maintenance team regarding the towel bar in your room.Please note that daily housekeeping service is available upon request, and we will make sure our front desk team reiterates this information to all new arrivals. We are committed to providing a comfortable and enjoyable experience for our guests, and we will carefully review the concerns you raised to identify areas for improvement.
酒店回复: Thank you so much for taking the time to share your thoughtful review. We are delighted to hear that you enjoyed your spacious room, the stunning scenery of Denali National Park and your time relaxing on the balcony. It’s especially rewarding to know that our team’s attentiveness met your expectations and left you feeling well-cared-for. Your candid feedback regarding our grab-and-go options, especially for children and spice levels are invaluable. We will work with our culinary team to expand our offerings and better accommodate more of our guests' tastes. Thank you again for highlighting both the strengths and the areas where we can improve.
2.0分
家庭亲子
原文
翻译提供方：Google
房间舒适，热水充足。
早餐和晚餐的价格都比较高，而且完全不值得一提——要步行到德纳里市中心才能吃到。
前台工作人员有的热情友好，有的则粗鲁无礼。班车司机睡过头了，导致我们错过了旅游巴士。
经过深思熟虑，我们不会再住在这里了，尽管德纳里总的来说是一个昂贵且令人失望的旅游陷阱。
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酒店回复: We truly appreciate your candid review. It’s wonderful to hear you enjoyed the comfort of your room and some of our staff, yet we regret that certain elements—including our dining selections and service variability—left you disappointed. Your feedback is essential in helping us improve. We sincerely apologize for any inconvenience and assure you that these issues are being addressed. Your honesty helps us strive for excellence.
酒店回复: Thank you for your review. We're delighted to hear that you enjoyed the spacious room and the beautiful view. We understand that parking may not be as convenient as some might hope, but we're glad our golf cart service made the arrival process smoother. Your kind words mean a lot,
酒店回复: Thank you so much for your wonderful feedback and perfect rating! We're delighted to hear that you felt well taken care of during your stay. Our team strives to create a warm experience for every guest, and we're glad their friendliness and quick thinking made a difference—especially during the unexpected power outage. It's great to know the comfort of the beds and the continued service at the bar and grill helped you feel at ease. We truly appreciate your kind words.
房间很干净，设备也都很新。酒店一层早上有cafe卖早餐及三明治等。
Park connection巴士可以直达，酒店离downtown的距离比想像中近。
接驳服务非常准时，如果有需要前往 Denali Bus Depot 接驳车也能顺道中停。
另外如需前往Train station，行李可以直接拖运到终点站非常方便。
酒店位置不错，离国家公园和游客中心很近。有餐厅、咖啡馆和穿梭巴士。但酒店非常老旧，急需全面翻新。风扇很旧，噪音很大。隔壁房间使用淋浴或卫生间的声音听得一清二楚。所有毛巾/床单看起来很多年没换了，又小又硬，颜色也旧旧的。后门没有锁，只用一根木棍顶着。清洁人员和前台都没有经过专业培训，他们给我们指错了旅行方向，导致我们错过了行程。当我们向清洁人员提出客房服务需求时（我们只是想换新毛巾和清理垃圾），竟然来了两位经理询问我们为什么需要客房服务。退房时，我们被收取了44美元的行李运送费，而办理入住时并未告知。与该地区的其他酒店相比，价格高出许多。马路对面的Princess Lodge酒店会是更好的选择，可惜我们预订时已经满了。
真的就是蛮差了！首先停车非常不方便，基本只能停在很远的地方，停完车还需要爬坡回到酒店；然后房间离lobby非常远，如果行李多的话，真的搬死你；最后就是酒店间歇性停水，一般供水每持续十分钟就会停十分钟，上个厕所忽然停水，还得等到水来了才能冲，洗个澡洗完头就停水，然后擦干身体出来，等水来了再洗身上，真的是奇葩中的战斗机！
真的无法再靠近德纳里国家公园的入口了。从安克雷奇长途开车过来，又在德纳里国家公园待了几个小时，终于可以靠近酒店了。不过开车去酒店要注意一点，停车位极其有限。离酒店最近的顶层有 8 个停车位，山下还有两个较低的层。我最后把车停在了底层。所以提前把行李放下来，不用拖着它们上山。我们的房间宽敞舒适，可以欣赏到周围的美景。遮光窗帘很棒，我们住宿期间天一直很黑。床也很舒服。我们在酒店内的 The Mountaineer 酒店吃饭。服务和食物都很好。除了停车之外，唯一的缺点是人行道很少。你可以听到邻居洗澡或说话的声音。大堂里有一家小咖啡馆，可以吃早餐。还不错。和父母一起旅行。他们住在便宜的房间。没有阳台，可以看到其他小屋的景色。您身处阿拉斯加，也在德纳里国家公园。需要额外付费。入住可欣赏美景的房间。
考虑到这是一家山坡酒店，即使每晚400美元，我的期望值也很低。房间很普通，毛巾有限，肥皂也很糟糕。毛巾架坏了，我打电话给前台，也没人接。我们住了两晚，房间都没打扫干净。我丈夫对粗糙的毯子和床单以及超响的暖气系统感到不满。我很惊讶这家酒店竟然有这么好的评价。我不推荐这个价位的酒店。噪音很大，楼上有人走动，隔壁有人说话都能听见。
我们的房间真是赞不绝口。房间很大，国家公园的景色美极了。坐在阳台上真是太棒了！工作人员很周到，每个问题都能立即得到解答。我唯一的抱怨是：1）餐厅的菜单非常有限（我要求使用儿童菜单，但被拒绝了）；2）即使他们没有扩展菜单，外带餐点也需要更多菜品。我们只能吃四种早餐三明治中的一种。第一天早上我们吃到了最后一个，不得不和别人分享。第二天早上，他们的三明治卖完了，我们尝试了西班牙辣香肠卷饼，但在去国家公园徒步旅行之前吃实在太辣了。酒店的位置非常理想！
房间舒适，热水充足。
早餐和晚餐的价格都比较高，而且完全不值得一提——要步行到德纳里市中心才能吃到。
前台工作人员有的热情友好，有的则粗鲁无礼。班车司机睡过头了，导致我们错过了旅游巴士。
经过深思熟虑，我们不会再住在这里了，尽管德纳里总的来说是一个昂贵且令人失望的旅游陷阱。
很喜欢2629房间的景色。房间宽敞，视野开阔。唯一的缺点是你不能在楼附近停车，不过他们有高尔夫球车可以送你和行李到房间。如果你住在二楼，就只能爬楼梯了。不过我肯定还会再住这里。
非常热情周到。工作人员非常友好。床很舒服。我们停电了，所以他们给我们的房间提供了灯笼。他们还保持酒吧和烧烤店营业，并提供汤和沙拉。
由于火灾，我们无法前往现场。电话无人接听，也无法留言。我尝试通过*******联系，但无人接听。