Staff member was wonderful, she was incredibly welcoming! . Not sure how to describe how we felt without offending. The atmosphere was subdued and l think it is because of the dark paint etc. We stayed at several other hotels on our journey down south and had a more homey experience.
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酒店回复: Thank you for acknowledging the warm welcome from our staff member, as providing genuine hospitality is something the team takes seriously. We understand that every guest has unique preferences when it comes to décor and ambiance, and the darker tones throughout the property are intentionally chosen to create a calm, contemporary environment that many visitors appreciate. While experiences can differ from place to place, the atmosphere here is designed to offer a relaxing contrast to the busier stops guests may encounter on their travels. We value your perspective, and it’s helpful to know how the aesthetic aligned with your expectations during your stay.
5.0分
其他
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My stay was very good. The staff was friendly, the room was clean, carpeted, and comfortable, had all the amenities, and was quiet at night. Breakfast was ready on time at 6:30 a.m., with hot coffee available. Overall, I had a pleasant and comfortable experience.
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酒店回复: Hello Jeremy,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the friendly service, clean accommodations, and the convenient breakfast options. Your feedback highlights the aspects of our hotel that we strive to maintain. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.
5.0分
情侣出游
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Yes spotless. Would suggest better non-slip surface in bathtub. A bit slippery near drain. Also you need to invest in taller toilets, especially for us seniors. These are older toilets and difficult to get off. Thank you.
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酒店回复: Thank you for sharing your feedback. We are glad to hear that you found the room spotless, as maintaining cleanliness is a top priority. Your observations regarding the bathtub surface and the height of the toilets are noted, and we appreciate you bringing them to our attention. Guest safety and comfort are important, and your comments help highlight areas that may require consideration. We value your input and thank you for taking the time to provide your thoughts.
4.0分
商务出差
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Lots of trucks which made finding where to turn into 8 a bit tricky Parking there could be more spaces but there are other hotels CLOSE The bathroom light has the fan going at the same time which is very annoying!
Breakfast was mosly carbs! Fruit looked past its prime.
Rooms were clean could use more towles. Overall 4 star
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酒店回复: Hi Nancy,Thank you for taking the time to share your feedback. We’re glad to hear that you found the rooms clean and comfortable, as creating a welcoming and well-maintained environment for our guests is always a top priority. We also appreciate your observations regarding parking, the bathroom lighting, breakfast options, and towels. Your comments have been shared with our team to help us explore ways to enhance convenience, comfort, and the overall guest experience. Feedback like yours is invaluable in guiding improvements that ensure every stay is enjoyable and relaxing.
5.0分
其他
I had an excellent stay at the Super 8 in Fortuna. The hotel was very clean, easy check in process. It is also next door to Eel River Brewery.
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酒店回复: Hi Erik, Thank you for sharing your positive experience with us. We’re delighted to hear that you found the hotel clean and appreciated the smooth check-in process, as maintaining a welcoming and efficient environment is a top priority. It’s also great to know that our convenient location next to local favorites like Eel River Brewery enhanced your stay. We truly value guests who notice and enjoy these details, and your feedback reinforces our commitment to providing a comfortable and accessible experience for everyone.
4.0分
其他
Clean, tidy and simple
Only stopped over for a night.
Beds were comfortable.
Rooms were tidy.
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酒店回复: Thank you for sharing your feedback with us. We’re pleased to hear that you found your room clean, tidy, and comfortable during your short stay. Our team works hard to maintain a high standard of cleanliness and comfort for all our guests, so it’s wonderful to know that these efforts made a positive impression. We truly appreciate your kind words and hope the rest of your travels went just as smoothly.
5.0分
商务出差
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Overall, very good!
Staff was friendly and efficient.
Room was clean and nice, parking was easy.
Only complaints are the firm mattress is uncomfortable to sleep on and the slatted window covers let in too much light - did not need a night light to see in the room at night.
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酒店回复: Hello Natasha,Thank you for sharing your feedback regarding your stay. We appreciate your compliments about our friendly staff and the cleanliness of your room, as well as the convenient parking. Your comments regarding the mattress firmness and window coverings will be noted, as we continuously strive to enhance the comfort and experience of our guests. It’s our goal to provide a restful stay, and your insights help us in that mission. We hope to welcome you back in the future, where we can aim to better meet your needs.
欧陆式早餐非常有限，没有香肠、鸡蛋或培根。酒店里的冰箱坏了，所有东西看起来都很老旧过时。洗发水里的肥皂是最便宜的那种。没有游泳池也没有桑拿，以后不会再住了。
汽车旅馆很干净，员工也还可以。问题是有人把叫醒闹钟设置成每小时响一次，整夜不停。最后，我们不得不在凌晨三点拔掉电话线。我们一夜没睡好。
价格过高的基本型汽车旅馆
这家价格过高的基本型汽车旅馆几乎没有任何亮点。
Staff member was wonderful, she was incredibly welcoming! . Not sure how to describe how we felt without offending. The atmosphere was subdued and l think it is because of the dark paint etc. We stayed at several other hotels on our journey down south and had a more homey experience.
My stay was very good. The staff was friendly, the room was clean, carpeted, and comfortable, had all the amenities, and was quiet at night. Breakfast was ready on time at 6:30 a.m., with hot coffee available. Overall, I had a pleasant and comfortable experience.
Yes spotless. Would suggest better non-slip surface in bathtub. A bit slippery near drain. Also you need to invest in taller toilets, especially for us seniors. These are older toilets and difficult to get off. Thank you.
Lots of trucks which made finding where to turn into 8 a bit tricky Parking there could be more spaces but there are other hotels CLOSE The bathroom light has the fan going at the same time which is very annoying!
Breakfast was mosly carbs! Fruit looked past its prime.
Rooms were clean could use more towles. Overall 4 star
I had an excellent stay at the Super 8 in Fortuna. The hotel was very clean, easy check in process. It is also next door to Eel River Brewery.
Clean, tidy and simple
Only stopped over for a night.
Beds were comfortable.
Rooms were tidy.
Overall, very good!
Staff was friendly and efficient.
Room was clean and nice, parking was easy.
Only complaints are the firm mattress is uncomfortable to sleep on and the slatted window covers let in too much light - did not need a night light to see in the room at night.