酒店回复: Hello Sangrok,소중한 의견 주셔서 감사합니다. 철도 인근으로 인한 소음은 일부 고객에게 불편을 드릴 수 있습니다. 향후 이를 참고하여 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. 다른 추가적인 의견이나 경험이 있으시다면 언제든지 말씀해 주세요. 고객의 소중한 피드백은 저희에게 큰 도움이 됩니다.
5.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Hello Stephen,Thank you for your feedback. We appreciate your input and take all comments seriously as they help us improve our services. If you have specific concerns you'd like to discuss further, please reach out to management directly. We value your perspective and hope to enhance your experience on your next visit.
1.0分
家庭亲子
原文
翻译提供方：Google
他们对顾客不友好
4.0分
家庭亲子
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I stayed in Hanford to visit family. This place offered a nice place for me to sleep at night while visiting family during the day. The pool looked clean but it was not used during my stay.
Staff were very friendly and helpful.
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酒店回复: Hello Pamela, Thank you for sharing your experience with us. We're glad to hear that you found our hotel comfortable for your visit and that our staff provided you with friendly service. It's always great to know the pool was well-maintained, even if you weren't able to use it. We hope to welcome you back on your next trip to Hanford for another pleasant stay while you spend time with your family.
4.0分
其他
Service staff was very accommodating, and some of the best I've encountered. Breakfast was very good.
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酒店回复: Hello Jared,Thank you for your wonderful feedback highlighting our service staff and breakfast quality. We take pride in our team's dedication to ensuring a pleasant stay for our guests. Your positive remarks will be shared with the staff as recognition of their hard work. We hope to welcome you back for another enjoyable experience in the future.
1.0分
家庭亲子
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We had a softball team staying in multiple rooms and we asked if we could have a late check out and the night guy said absolutely. In the morning about 10:30 the cleaning lady told us we had better get packed out because they were gonna charge our cards for another night if we were not out by 11am. I confronted the owner and he said we had to be out no matter what their employee agreed to. Needless to say they just our whole teams business..losing 10 rooms shouldn't hurt them. We are always playing in the area playing at the softball complex almost every other weekend. They wouldn't let us have an extra hour after spending a lot of money at their hotel....never again. We will stay somewhere that actually cares about their customers..and not try to scam people for another night
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酒店回复: Hello Josh,Thank you for sharing your feedback regarding your stay. We appreciate you bringing this situation to our attention. It's important to us that our guests feel valued, and we understand how frustrating it must have been to have mixed messages regarding your late check-out. Your experience is noted, and we truly regret that it impacted your stay with us. We hope you found a suitable alternative for your future accommodations.
5.0分
情侣出游
Very clean room. Quiet air conditioner. Nice breakfast selection. Didn't hear neighbors or traffic.
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酒店回复: Hello rick,Thank you for sharing your positive feedback about your stay. We're glad to hear that you enjoyed the cleanliness of your room, the quiet air conditioner, and our breakfast selection. It's wonderful to know that you had a peaceful experience without disturbances from neighbors or traffic. We hope to welcome you back for another enjoyable visit in the future.
4.0分
其他
Check in was easy and Wayne was very friendly and helpful. Breakfast had great options and it was very clean.
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酒店回复: Hello Megan,Thank you for your positive feedback regarding your check-in experience and our breakfast offerings. We're pleased to hear that Wayne made a great impression with his friendly service. Your comments about cleanliness will be shared with our team as we strive to provide a high standard for our guests. We hope to welcome you back for another enjoyable stay in the future.
5.0分
其他
great location and clean and safe. Very friendly and helpful
staff.
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酒店回复: Hello juan,Thank you for your positive feedback regarding our location, cleanliness, and the service provided by our staff. We are delighted to hear that you felt safe and well taken care of during your stay. Your comments are valuable to us and will be shared with the team, as they inspire us to continue delivering excellent experiences for all our guests. We hope to welcome you back in the future for another enjoyable stay.
干净、舒适，员工也很有礼貌。
由于毗邻铁路，所以很吵。
美好的
他们对顾客不友好
I stayed in Hanford to visit family. This place offered a nice place for me to sleep at night while visiting family during the day. The pool looked clean but it was not used during my stay.
Staff were very friendly and helpful.
Service staff was very accommodating, and some of the best I've encountered. Breakfast was very good.
We had a softball team staying in multiple rooms and we asked if we could have a late check out and the night guy said absolutely. In the morning about 10:30 the cleaning lady told us we had better get packed out because they were gonna charge our cards for another night if we were not out by 11am. I confronted the owner and he said we had to be out no matter what their employee agreed to. Needless to say they just our whole teams business..losing 10 rooms shouldn't hurt them. We are always playing in the area playing at the softball complex almost every other weekend. They wouldn't let us have an extra hour after spending a lot of money at their hotel....never again. We will stay somewhere that actually cares about their customers..and not try to scam people for another night
Very clean room. Quiet air conditioner. Nice breakfast selection. Didn't hear neighbors or traffic.
Check in was easy and Wayne was very friendly and helpful. Breakfast had great options and it was very clean.
great location and clean and safe. Very friendly and helpful
staff.