酒店回复: Thank you for your review. We are very disappointed to read about the accommodations of your room as we hold cleanliness to a high standard. We never want our guests leaving feeling they didn't receive the best during their stay. We will work to improve and appreciate you binging this to our attention.
Our family of four stayed at this hotel for two nights. All in all, it was OK. The staff was very friendly and the rooms were functional and clean. The air-conditioning was somewhat loud. We appreciated the separate sink in the kitchenette area. The hotel is a bit dated. They served very basic continental breakfast with a fun pancake machine, but everything that was offered was very sugar-based. The hotel had a nice patio on second floor where we had our breakfasts. We would stay there again, but we would bring some fresh fruit for our breakfast. The location of the hotel is ideally situated near the airport, Seaworld and the beaches and downtown.
1.0分
家庭亲子
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Made reservations at this hotel in August for October 19th. I was told by several security guards that my reservation was no good. To which I replied that's a bunch of malarkey. They told me to call a number. I did so and the person on the other line with the hotel had no idea why my reservation was no good. Finally she said I'm going to call the hotel directly which she did. She came back on the phone after several minutes and said you're right the hotel is closed. She said it appears that it has been rented or bought out to House people coming in from Over the border that have no place to stay. I told her why wasn't I contacted about this why wasn't I told that I could get a refund why wasn't I told I should look for another hotel you've left me in a big mess. All she told me was oh well. I have called email done everything you can do to this company and they can still act like it was no big deal. When I did ask for a refund they fought me to The Nail to keep it. I said it's kind of hard to keep money when you didn't provide any services for it. Needless to say I will never stay at a Ramada Inn or anything owned by Wyndham Resorts ever.
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酒店回复: Thank you for your review. We are very dissapinted to read about your experience with your reservation. This is not the service or standard we hold for our guests, and will work to make sure this is not repeated as it is unacceptable. Please accept our apologies, and we hope you will reconsider and stay with us in the future.
1.0分
其他
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Our stay was memorable and not in a good way. The plumbing is noisy. The customer service is poor. We had no hot water in the shower and when we notified the front desk, we were told that no one else complained. We asked the front desk clerk to come to our room and check for himself. Chris said the water was lukewarm and we told him to be honest: it was cold. He said he would leave a message for the manager to call us. No one called so we called back 2 days later. A manager was not on site again and we left another message. 36 hours later, we're still waiting for a call that will probably never come.
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酒店回复: Thank you for your review and being our guest. We are very dissapointed to read about the conditions of your room and the service you received. We will look in to this further to make sure it isn't repeated as this is not the standard we hold. We appreciate you bringing this to our attention.
3.0分
其他
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Very close to Seaworld. Many restaurants in the area. It's a motel... don't expect a 4 or 5 star experience and you won't be disappointed. The accomodations and service were exactly what should be expected from a 2 star hotel. The room was clean and the shower had great water pressure.
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酒店回复: Thank you for your review and being our guest. We are pleased to read that your room was clean and your stay was satisfactory. We strive for 5 stars and will work to improve where we can to be better for next time. We hope you will return to stay with us in the future.
2.0分
朋友出游
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Stayed at this place since it’s in a good spot, and cheap. Unfortunately it’s not all that great! Been here for 5 days, and they haven’t cleaned the room once, or replaced the towels. Also apparently you can’t use the washer, and dryer after 4pm. I’m out all day so until late in the night, and I can’t even clean my stuff without forcing myself to mess things out just to do laundry.
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酒店回复: Thank you for your review and being our guest. We apologize we have not exceeded your expectations during your stay. We will take note of your comments to improve for the future, and hope you will give us an opportunity to serve you better.
4.0分
其他
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Choose this hotel for the proximity to Soma to see a show. I am not sure where the negative reviews came from that I had read. The rooms were nice, comfy and spacious. Added bonus was a microwave and mini fridge. Front desk staff were polite and helpful. It was nice and quiet and the a/c was on point. Will stay there again the next time I am in the area.
5.0分
其他
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Ive been staying in this hotel for years since they put in the pergo and granite countertops. It changed hands and now is back to ramada and still a great value. Its close to mission bay and all the stores and restaurants on midway and sports arena at a great price. I love the no carpet and the fridge and micro. Pretty quiet. The breakfast is mostly nothing but the price is great anyway. Convenient location lots of parking great price and pretty clean with no carpets.
设施：完善
卫生：干净整洁
服务：贴心
房间条件很差，枕头下有头发，旧窗帘很脏，浴室与照片无关，房间散发出非常难闻的气味，经理给了我们一个与走廊相邻的房间，又脏又臭，房间毗邻一个露台，可以俯瞰酒店外面的小栅栏，我们甚至无法忍受在房间里，我们不得不在入住后 20 分钟离开酒店，我们预订了 2 晚，但没有办法留在这。当我们刚刚进入和离开时，他们向我们收取了 1 晚的罚款，糟糕的地方
适合住几晚的好地方。附近有一些商店和餐馆。柜台人员可以更加热情友好。他们不每天打扫房间，也不换毛巾，所以，我到达的第二天，我要求提供毛巾，他们问我为什么。我好心地回答说，我每天都洗澡，特别是在疫情肆虐的情况下。
Our family of four stayed at this hotel for two nights. All in all, it was OK. The staff was very friendly and the rooms were functional and clean. The air-conditioning was somewhat loud. We appreciated the separate sink in the kitchenette area. The hotel is a bit dated. They served very basic continental breakfast with a fun pancake machine, but everything that was offered was very sugar-based. The hotel had a nice patio on second floor where we had our breakfasts. We would stay there again, but we would bring some fresh fruit for our breakfast. The location of the hotel is ideally situated near the airport, Seaworld and the beaches and downtown.
Made reservations at this hotel in August for October 19th. I was told by several security guards that my reservation was no good. To which I replied that's a bunch of malarkey. They told me to call a number. I did so and the person on the other line with the hotel had no idea why my reservation was no good. Finally she said I'm going to call the hotel directly which she did. She came back on the phone after several minutes and said you're right the hotel is closed. She said it appears that it has been rented or bought out to House people coming in from Over the border that have no place to stay. I told her why wasn't I contacted about this why wasn't I told that I could get a refund why wasn't I told I should look for another hotel you've left me in a big mess. All she told me was oh well. I have called email done everything you can do to this company and they can still act like it was no big deal. When I did ask for a refund they fought me to The Nail to keep it. I said it's kind of hard to keep money when you didn't provide any services for it. Needless to say I will never stay at a Ramada Inn or anything owned by Wyndham Resorts ever.
Our stay was memorable and not in a good way. The plumbing is noisy. The customer service is poor. We had no hot water in the shower and when we notified the front desk, we were told that no one else complained. We asked the front desk clerk to come to our room and check for himself. Chris said the water was lukewarm and we told him to be honest: it was cold. He said he would leave a message for the manager to call us. No one called so we called back 2 days later. A manager was not on site again and we left another message. 36 hours later, we're still waiting for a call that will probably never come.
Very close to Seaworld. Many restaurants in the area. It's a motel... don't expect a 4 or 5 star experience and you won't be disappointed. The accomodations and service were exactly what should be expected from a 2 star hotel. The room was clean and the shower had great water pressure.
Stayed at this place since it’s in a good spot, and cheap. Unfortunately it’s not all that great! Been here for 5 days, and they haven’t cleaned the room once, or replaced the towels. Also apparently you can’t use the washer, and dryer after 4pm. I’m out all day so until late in the night, and I can’t even clean my stuff without forcing myself to mess things out just to do laundry.
Choose this hotel for the proximity to Soma to see a show. I am not sure where the negative reviews came from that I had read. The rooms were nice, comfy and spacious. Added bonus was a microwave and mini fridge. Front desk staff were polite and helpful. It was nice and quiet and the a/c was on point. Will stay there again the next time I am in the area.
Ive been staying in this hotel for years since they put in the pergo and granite countertops. It changed hands and now is back to ramada and still a great value. Its close to mission bay and all the stores and restaurants on midway and sports arena at a great price. I love the no carpet and the fridge and micro. Pretty quiet. The breakfast is mostly nothing but the price is great anyway. Convenient location lots of parking great price and pretty clean with no carpets.