HORRIBLE CUSTOMER SERVICE. DO NOT STAY HERE! I booked a prepaid, nonrefundable room for this property for the evening of March 9th with checkout on March 10th. Due to multiple weather events and flight delays, I did not arrive at the property until around 6 am. I called the property much earlier in the evening to let them know, I would not be arriving until very late/early morning and whoever answered the phone said that wasn't a problem. When I went to check-in, the man behind the desk told me that my reservation had been canceled because of my late arrival. I explained that I already called to confirm the later check in would be ok so please give me a room as I'm here now. This man who was not wearing a nametag and refused to tell me his name, had GIVEN AWAY MY PREPAID ROOM TO SOMEONE ELSE and told me they were full and there was nothing he could. I told him I prepaid for a room a this property and I wasn't leaving until I either got that room or he made arrangements for me to stay somewhere else. So here I am, exhausted, temporarily homeless (I left on a cruise later that day), and beyond frustrated standing in a hotel lobby at 6 am, he told me he was going to call the police if I didn't leave. I told him to go a right ahead. So, this rude, horrible man, CALLED THE POLICE ON ME. Two officers arrived a little bit later and I explained the situation. They kind of scolded the man asking how he could give away a room that I, a visitor to their city, had already paid for and then had the audacity to call them as if I was a criminal and the one in the wrong. So while this horrible man, who again wouldn't give me his name or the name of the person I might have spoken to when I called earlier did absolutely nothing to help me, the 2 officers started calling around to properties to find me some place to stay. Very long story short, I eventually found someone else to stay and slept a few hours before I had to check out, no thanks to the person who caused the problem in the first place. Even as I'm typing this I still cannot believe this happened to me at all. To be treated so horribly, not even attempt to fix the problem, and then calling the police on ME?! Reliving that morning is making me upset all over again.
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Mathias & Louis at the Front Desk were very professional and helpful. We reported a problem with the shower and it was fixed promptly. The room was clean, smelled fresh and quiet for a good night's rest. It was reasonably priced for Miami area and would definitely stay here again.
酒店是一个小院子，免费停车，前台服务员非常认真，记录每项他需要的东西，登记车的品牌车型车牌号，我是住在一层的小院子里，比较安静，外边有很多桌椅，价格也便宜，离市区也比较近，总体来说很好
对我的住宿感到非常失望。抵达后，我被要求支付高于预订价格的押金。押金今天还没有退还给我，虽然当我们离开时，我们退还钥匙的那位先生告诉我们会立即退还给我们。我已经给酒店发了邮件，但没有得到回应。我觉得这太离谱了。最重要的是，我们在房间里发现了一只蟑螂。
预订号：***
说我们失望也太轻描淡写了。我们本来要去附近听一场音乐会，需要一个方便又便宜的住处。照片拍得很漂亮，所以我们就订了，但音乐会后来取消了。我们想改住爱彼迎的日期，但因为政策原因被拒绝了，尽管当时正值四级飓风袭击该州。我们还是去了，决定尽量利用这次机会，但情况却越来越糟。我们走进去，发现地毯很脏（不像照片上那样漂亮），浴室里有霉菌，床上用品有污渍，墙壁也很脏等等。总的来说，这地方看起来像是用腻子和油漆拼凑起来的。我们离开后又买了另一家酒店，因为住在这么脏的地方我们感到不舒服。我们要求退款，被告知经理会联系我们，但我们没有得到任何回复。如果你还在犹豫是选择这家还是其他酒店，那就选择其他的吧。如果你打算预订这家酒店，帮自己一个忙，找个更好的。这些评论不可能是真的。
舒适而持久的住宿所需的一切都没有问题，至少我没有缺少任何东西，而且我对关注感到非常满意。免费停车，早上可以喝咖啡和一些甜甜圈。或者在附近有 Publix，电话：4860。-
决定快速通行证，您需要一个休息的地方。工作人员很友善，镇中心，交通方便。如果多住一晚，可以考虑换个地方。床很小，房间霉味很重，而且没有热水。
它提供它不提供的服务，床的状况很差，枕头很硬，床垫也很硬。他们在退房时花了很长时间来核实房间并处理押金的退还。
干净整洁。床很舒服，枕头也很好。迷你吧。咖啡机。空调。公寓前有停车位。早餐丰盛。补货很快。提供泳池毛巾。有趣的是：我们晚上到的时候，他们给了我们一小袋夜班保安准备的爆米花。
说实话，这里没有泳池，但非常漂亮、干净、舒适。泳池里有很多地方可以睡觉。服务很棒，非常友好，网络也很稳定。他们能说一口流利的西班牙语。
HORRIBLE CUSTOMER SERVICE. DO NOT STAY HERE! I booked a prepaid, nonrefundable room for this property for the evening of March 9th with checkout on March 10th. Due to multiple weather events and flight delays, I did not arrive at the property until around 6 am. I called the property much earlier in the evening to let them know, I would not be arriving until very late/early morning and whoever answered the phone said that wasn't a problem. When I went to check-in, the man behind the desk told me that my reservation had been canceled because of my late arrival. I explained that I already called to confirm the later check in would be ok so please give me a room as I'm here now. This man who was not wearing a nametag and refused to tell me his name, had GIVEN AWAY MY PREPAID ROOM TO SOMEONE ELSE and told me they were full and there was nothing he could. I told him I prepaid for a room a this property and I wasn't leaving until I either got that room or he made arrangements for me to stay somewhere else. So here I am, exhausted, temporarily homeless (I left on a cruise later that day), and beyond frustrated standing in a hotel lobby at 6 am, he told me he was going to call the police if I didn't leave. I told him to go a right ahead. So, this rude, horrible man, CALLED THE POLICE ON ME. Two officers arrived a little bit later and I explained the situation. They kind of scolded the man asking how he could give away a room that I, a visitor to their city, had already paid for and then had the audacity to call them as if I was a criminal and the one in the wrong. So while this horrible man, who again wouldn't give me his name or the name of the person I might have spoken to when I called earlier did absolutely nothing to help me, the 2 officers started calling around to properties to find me some place to stay. Very long story short, I eventually found someone else to stay and slept a few hours before I had to check out, no thanks to the person who caused the problem in the first place. Even as I'm typing this I still cannot believe this happened to me at all. To be treated so horribly, not even attempt to fix the problem, and then calling the police on ME?! Reliving that morning is making me upset all over again.
Mathias & Louis at the Front Desk were very professional and helpful. We reported a problem with the shower and it was fixed promptly. The room was clean, smelled fresh and quiet for a good night's rest. It was reasonably priced for Miami area and would definitely stay here again.