酒店回复: Dear Guest, We are truly sorry to learn that parts of your visit did not provide the level of comfort you expected. Your remarks about the air quality and rest experience are important to us, and we understand how these concerns can affect an overnight stay. At the same time, we are grateful for your recognition of the cleanliness and the considerate approach of our team. Your feedback is valuable, and we hope to welcome you back for a more comfortable visit.Sincerely,Hotel Management
1.0分
家庭亲子
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友善亲切的人很少。
公共区域和房间都很脏。他们不提供早餐，只提供咖啡。不值这个价钱。
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酒店回复: Dear Guest, Thank you for taking the time to share your thoughts. We are sorry to learn that your stay did not fully meet your expectations. Your comments regarding the overall upkeep and breakfast options have been noted and shared with our management team. Guest satisfaction remains our top priority, and we value your feedback as it helps us improve. We value your patronage and hope you will stay with us again. We are confident you will have a much-improved experience.Sincerely,Hotel Management
1.0分
家庭亲子
原文
翻译提供方：Google
没有早餐，只有咖啡和纸杯蛋糕
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酒店回复: Dear Guest,We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management
4.0分
商务出差
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食物种类很少，甚至没有面包。
5.0分
其他
原文
翻译提供方：Google
服务太棒了！我非常喜欢！
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酒店回复: Dear Guest, It is wonderful to hear that the service stood out and made your stay so enjoyable at Extended Stay America. We truly appreciate you taking a moment to share such enthusiastic feedback. Our team works hard to create a welcoming experience for every guest, and knowing you had such a positive visit means a lot. We hope to have the pleasure of hosting you again soon and providing another stay you will love just as much.Sincerely,Hotel Management
5.0分
情侣出游
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伟大的
5.0分
商务出差
原文
翻译提供方：Google
非常好
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酒店回复: Dear Betsaida, Thank you for sharing such a kind note! Hearing that your experience was very nice means so much to us, as we always aim to provide a comfortable and welcoming stay. It’s wonderful knowing our efforts made a difference in your visit. We truly appreciate your support and look forward to the chance to welcome you back to Extended Stay America whenever your travels bring you this way again.Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
好的
3.0分
商务出差
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The room was average, though rather large and with a decent kitchen. The staff was helpful and efficient. For a hotel of this class it was above average in some respects but average in others.
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酒店回复: Dear Guest, Thank you for sharing your impressions with us. We are glad to know you found the space comfortable and appreciated the assistance provided by the team. Hearing that certain aspects stood out positively while others felt more standard helps us understand how to enhance the overall experience. Your balanced perspective is truly valued, and we remain committed to offering stays that feel welcoming and convenient. We appreciate your time and hope to have the opportunity to serve you again.Sincerely,Hotel Management
酒店房间宽敞，床也很舒服，设施也还不错。就是早餐，或者说那点儿甜腻腻的东西，简直糟糕透了。没有面包、奶酪、黄油、塑料鸡蛋，也没有任何其他健康食品。而且连座位都没有。真是太可惜了！
😩房间里霉味太难闻了。床硬得像石头一样，根本睡不着。沙发床就更别想用了。
😃房间很干净，工作人员也很友好。
友善亲切的人很少。
公共区域和房间都很脏。他们不提供早餐，只提供咖啡。不值这个价钱。
没有早餐，只有咖啡和纸杯蛋糕
食物种类很少，甚至没有面包。
服务太棒了！我非常喜欢！
伟大的
非常好
好的
The room was average, though rather large and with a decent kitchen. The staff was helpful and efficient. For a hotel of this class it was above average in some respects but average in others.