酒店回复: Dear Luis, Thank you for staying with Comfort Inn and giving an excellent feedback. Enjoy Thanksgiving weekend.
4.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Michael, Thank you for choosing Comfort Inn to stay. We appreciate the feedback. Nothing is more fulfilling than the feedback of a satisfied guest. Looking forward to your next visit.
2.0分
其他
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The toilet wouldn't flush and staff member name Heather said that I couldn't get something off of my stay because I did everything online but I paid at the hotel. I just got discussed because that's not sanitary and the plunger broke and I'm using it all of the while I was there.
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酒店回复: Dear Kimberley, Sorry for the inconvenience. I am talking to my staff and maintenance people. We will take care of the issue. Your feedback will help us for improvement.
5.0分
其他
Room was clean and comfortable. Good location, we will be back next time we’re in town.
1.0分
家庭亲子
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Room was only cleaned the first day but not again for the 4 more night we stayed. Had to go to desk to ask for towels. Bed was broken and was told maintenance would fix it and the frame came out from underneath the bed the next time someone sat on it. Lamp and alarm clock did not work either. Toilet seat was busted.
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酒店回复: Dear Courtney, We are sorry to hear the room cleanness after the first day. Our maintenance staff will check out bed and toilet seat. Thank you for informing us.
1.0分
家庭亲子
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Terrible hotel
There was a club next to the hotel that had loud music until 1 am.
People were talking in the hallways so loud .
There was a fight in one of the rooms at 5 am and people were shouting for over an hour.
I could barely get any sleep that night
Room conditions were terrible and smelled really bad
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酒店回复: Dear guest, There is no club next to the hotel. However our frontdesk has been notified to give attention to any loud noise in night time. Sorry for the inconvenience you encountered.
5.0分
其他
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Very clean rooms. very very comfortable beds and pillows very sweet staff. Their breakfast is decent with a couple hot options however they have a lot of other options like oatmeal, yogurt, bagels, and things like that that will suffice. Housekeeping is outstanding. Highly highly highly recommend especially for the price.
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酒店回复: Jessica, Thank you. Our goal is to ensure our customers are delighted with hotel and service as well. Cannot wait for your next visit. Have a nice day.
4.0分
其他
We stayed 1 night. The room was fine. The mattress was not comfortable. It was way too firm. We didn't eat breakfast.
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酒店回复: Dear Katie, We at Comfort Inn, DeKalb appreciate your feedback. Looking forward to your next visit. Have a nice day.
4.0分
其他
Breakfast was decent
Room was clean.
Very close to niu stadium
Staff could have been friendlier at front desk
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酒店回复: Dear Andrew, It was a pleasure to host you. I on behalf of our staff appreciate your complements regarding breakfast and cleanliness of room. Thank you.
2.0分
其他
Room was overrun by fruit flies. Had odd smell, and just felt old and run down.
The staff is super nice and the location is very convenient.
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酒店回复: Dear Customer, Your feedback is shared with housekeeping staff. I would welcome your next visit to us.
住宿体验非常好，非常舒适干净。
好的
The toilet wouldn't flush and staff member name Heather said that I couldn't get something off of my stay because I did everything online but I paid at the hotel. I just got discussed because that's not sanitary and the plunger broke and I'm using it all of the while I was there.
Room was clean and comfortable. Good location, we will be back next time we’re in town.
Room was only cleaned the first day but not again for the 4 more night we stayed. Had to go to desk to ask for towels. Bed was broken and was told maintenance would fix it and the frame came out from underneath the bed the next time someone sat on it. Lamp and alarm clock did not work either. Toilet seat was busted.
Terrible hotel
There was a club next to the hotel that had loud music until 1 am.
People were talking in the hallways so loud .
There was a fight in one of the rooms at 5 am and people were shouting for over an hour.
I could barely get any sleep that night
Room conditions were terrible and smelled really bad
Very clean rooms. very very comfortable beds and pillows very sweet staff. Their breakfast is decent with a couple hot options however they have a lot of other options like oatmeal, yogurt, bagels, and things like that that will suffice. Housekeeping is outstanding. Highly highly highly recommend especially for the price.
We stayed 1 night. The room was fine. The mattress was not comfortable. It was way too firm. We didn't eat breakfast.
Breakfast was decent
Room was clean.
Very close to niu stadium
Staff could have been friendlier at front desk
Room was overrun by fruit flies. Had odd smell, and just felt old and run down.
The staff is super nice and the location is very convenient.