酒店回复: Dear Jennifer,Thank you for staying with us at Sheraton Framingham Hotel & Conference Center. Thank you so much for your heartfelt feedback! We're thrilled to hear that our anniversary stay was such a memorable one and that you enjoyed your beautiful room , the recent renovations, and the comfortable bed. It truly means a lot to hear your kind words about our team member who takes great pride in creating special moments for our guests. We're so glad you plan to return, and we can't wait to welcome you back again soon!Warmest regards,Neveen M.Sheraton Framingham Hotel
酒店回复: Dear Robert,Thank you so much for choosing to celebrate such a special occasion—your 40th anniversary—with us at Sheraton Framingham Hotel and Conference Center. We truly appreciate your feedback and sincerely apologize that your experience didn’t meet expectations.We understand how important the small details are, especially during a milestone celebration, and we’re very sorry for the inconveniences you faced due to our ongoing renovations. Please know that we are working hard to enhance the overall guest experience, and your comments help us focus on the areas that matter most.We hope to have the opportunity to welcome you back once the upgrades are complete and offer a more seamless and enjoyable stay.Sincerely,Neveen M.Sheraton Framingham Hotel & Conference Center
酒店club level重新装修过了，有无线充电！设施比之前要好挺多
房间卫生还行，楼道没有**味儿，很难得。早餐烂的很，盛奶的碗每一个都没洗干净，服务员（一个老奶奶）总怕别人偷吃一样盯着，我们两个房间有6个免费早餐，结果还是被扣了押金，交早餐的钱，太垃圾了。
总体还不错的。前台人员免费赠送了早餐，但是第二天的前台人员开的receipt不合规，导致报销有问题。
#赞#地段、住宿安全、洗漱用品、周边餐饮令我满意；地段稍有不便 出门开车10分钟左右有餐饮区酒店相当于国内3-4星水平 晚餐简易一般般 早餐费用不含在住宿费中 使用早餐需要10-15%小费
房间设备有点老
房间卫生基本满意
一直都不让人失望。
房间干净舒适
周年纪念之旅
我们的入住体验棒极了。Neeven 人超级好。她还特意送了一份水果拼盘到我们房间庆祝我们的周年纪念日。她人超级好。我们的房间也很棒。拐角房间有双层窗户。房间刚装修过。床很舒服。有冰箱，但没有冰柜。一定会再来的。
最好等到装修完工再来。我们来这里是为了庆祝40周年纪念日。酒店目前正在装修，很多东西都不太好。刚进门的时候，办理入住的柜台很小。要去电梯，你得经过酒吧和餐厅（这两家店都关门了）。游泳池也关了。走廊里闷热难耐，好像没有空调似的。如果想喝冰块，就得回到一楼。房间还不错，但就是这些小细节让它黯然失色。