酒店回复: Hello Steven,Thank you for sharing your experience with us. We understand how important a smooth check-in process is, especially after a long day of travel. Your feedback about the staff interaction will be shared with the management team for further consideration. We hope that despite this, you were able to enjoy your stay and the amenities we offer. Your insights will help us enhance our guest experience in the future.
3.0分
其他
原文
翻译提供方：Google
他们要求在入住时支付 50 美元的现金押金。基本上有很多长期住户，而且外门没有锁
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酒店回复: Hello Ellen,Thank you for sharing your feedback regarding your stay. The cash deposit is a standard procedure that helps ensure a smooth check-in experience. We understand the importance of security and regularly assess the condition of our facilities. Your comments about the door locking mechanism are valuable and will be taken into consideration for future improvements. We appreciate your input and hope to have the opportunity to welcome you back.
1.0分
其他
原文
翻译提供方：Google
它很脏
4.0分
其他
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Very slow check in process which took 15 minutes for some reason. Good sized room with 2 double beds, a fridge and microwave. Good and quiet AC unit and TV with a large choice of channels. Good nights sleep with little bit external noise. All bathroom facilities were perfectly fine, including a decent shower.
1.0分
其他
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Literally the worst experience at a motel ever. First when we check in we have to give a 50
00 cash deposit which isn't shown on the listing. So then there's a convenient atm for an additional 3.00. I take out 60 give it to the manager as he's doing whatever. He then gave me the reciept which i demanded. He kept acting shady like he was pretending to not speak english. Then he tried to tell me he gave me the change which he didnt. I had to argue to get my 10.00. Have me a key and no direction as to where the room was. We drove around the bldg lots of people living there and hanging around...super uncomfy. The room was all the way in the back corner where we couldnt see anything. "Cameras" were everywhere with warnings that they arent responsible for theft or harm to you...sketch. the room was upstairs. Ashes on the wall(?) Underwear and other stuff under the bed. Rooms cigarette smell was so bad you could taste it. We drop our stuff and leave and try to find another hotel but we literally cant find another one. We come back a bit after 9pm. People again hanging around. We park the car under the window under a light. Come out the next morning. Someone tried to break into our car. Go to the office livid theres a guy in there mad because he woke up with bites all over his neck and his eye swollen. They wouldnt refund our money or his. Mgr didnt care. Made us wait 20 min to get our deposit back while he had them check the room. The police were called but no "footage"
1.0分
其他
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Avoid.
I pulled in and drove around the parking lot multiple times trying to find an entrance. I never found one. I called and got no answer.
I sent a message on here and never got a response.
I went through the reviews and should have paid closer attention.
Apparently I needed to fight my way through a crowd of people standing around smoking to a little sliding window that had no or lights and check in there.
I went somewhere else. I wouldn’t go to this hotel ever again.
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酒店回复: Hello Angie,Thank you for sharing your feedback. We apologize for the difficulties you encountered while trying to locate the entrance and the lack of communication. Your comments will be reviewed to help improve our guest experience and signage clarity. We appreciate your insight and hope you find a hotel that better meets your expectations in the future.
1.0分
家庭亲子
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Rat traps every 5th door. Trash pile
Outside. This is hotel that has lot of weekly and monthly tennants. Scary place checked out after one night on a planned 4 day trip.
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酒店回复: Hello Tim, Thank you for your feedback regarding your stay. We continually strive to maintain a safe and comfortable environment for all our guests. It's important for us to know about any concerns raised, as they help us evaluate and improve our services. We appreciate your perspective and hope you find more suitable accommodations in your future travels.
5.0分
其他
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Very friendly and helpful staff neil was great the night stay was very relaxing and quiet nice hot water everything was clean no problems with any thing a great place to stay a good night sleep thanks again for everything
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酒店回复: Hello Lyle,Thank you for your kind words about our staff, especially Neil. We're thrilled to hear that you had a relaxing stay and enjoyed the cleanliness and amenities of the hotel. We strive to create a comfortable environment for all our guests. Your feedback is appreciated, and we hope you will choose to stay with us again on your next visit.
3.0分
其他
If you're looking for a bed to sleep in this is your place anything beyond look elsewhere
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酒店回复: Hello Shannon,Thank you for your feedback. We appreciate your perspective and strive to provide a comfortable stay for all guests. Your comments will be taken into consideration as we continue to enhance our guest experience. We hope you found the rest of your travels enjoyable and have a great day.
5.0分
其他
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Comfy memorial day stay
Was a nice stay, General manager greeted us in the morning and was very pleasant. Beds were comfy and was peaceful and quiet throughout the night. Room was clean also! We will definitely be back! Thanks again! General manager and I even exchanged some nice words about family and Dorney Park!
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酒店回复: Hello Anthony,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay, particularly the warm welcome from our general manager and the comfort of your room. It’s wonderful that you connected over family and Dorney Park – we love fostering those personal connections. We look forward to welcoming you back on your next visit!
由于一整天的旅行，我们到得很晚，不得不通过一个只够塞进一张纸的下班后窗口的缝隙办理入住。工作人员态度很生硬，也不太乐于助人。
他们要求在入住时支付 50 美元的现金押金。基本上有很多长期住户，而且外门没有锁
它很脏
Very slow check in process which took 15 minutes for some reason. Good sized room with 2 double beds, a fridge and microwave. Good and quiet AC unit and TV with a large choice of channels. Good nights sleep with little bit external noise. All bathroom facilities were perfectly fine, including a decent shower.
Literally the worst experience at a motel ever. First when we check in we have to give a 50
00 cash deposit which isn't shown on the listing. So then there's a convenient atm for an additional 3.00. I take out 60 give it to the manager as he's doing whatever. He then gave me the reciept which i demanded. He kept acting shady like he was pretending to not speak english. Then he tried to tell me he gave me the change which he didnt. I had to argue to get my 10.00. Have me a key and no direction as to where the room was. We drove around the bldg lots of people living there and hanging around...super uncomfy. The room was all the way in the back corner where we couldnt see anything. "Cameras" were everywhere with warnings that they arent responsible for theft or harm to you...sketch. the room was upstairs. Ashes on the wall(?) Underwear and other stuff under the bed. Rooms cigarette smell was so bad you could taste it. We drop our stuff and leave and try to find another hotel but we literally cant find another one. We come back a bit after 9pm. People again hanging around. We park the car under the window under a light. Come out the next morning. Someone tried to break into our car. Go to the office livid theres a guy in there mad because he woke up with bites all over his neck and his eye swollen. They wouldnt refund our money or his. Mgr didnt care. Made us wait 20 min to get our deposit back while he had them check the room. The police were called but no "footage"
Avoid.
I pulled in and drove around the parking lot multiple times trying to find an entrance. I never found one. I called and got no answer.
I sent a message on here and never got a response.
I went through the reviews and should have paid closer attention.
Apparently I needed to fight my way through a crowd of people standing around smoking to a little sliding window that had no or lights and check in there.
I went somewhere else. I wouldn’t go to this hotel ever again.
Rat traps every 5th door. Trash pile
Outside. This is hotel that has lot of weekly and monthly tennants. Scary place checked out after one night on a planned 4 day trip.
Very friendly and helpful staff neil was great the night stay was very relaxing and quiet nice hot water everything was clean no problems with any thing a great place to stay a good night sleep thanks again for everything
If you're looking for a bed to sleep in this is your place anything beyond look elsewhere
Comfy memorial day stay
Was a nice stay, General manager greeted us in the morning and was very pleasant. Beds were comfy and was peaceful and quiet throughout the night. Room was clean also! We will definitely be back! Thanks again! General manager and I even exchanged some nice words about family and Dorney Park!