Knowledgeable bartender, great drinks. Would recommend for anyone planning on staying in the Bryan/College Station area.
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酒店回复: Dear Tyler, Thank you for taking the time to share your experience. We are glad to hear you enjoyed the relaxed atmosphere at our bar and that our bartender impressed you with great drinks and knowledgeable service. We appreciate your recommendation to future guests visiting the Bryan and College Station area. We look forward to welcoming you back to The LaSalle Hotel, the next time you're in town. Sincerely, Ameer Abdul General Manager
1.0分
其他
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I recently stayed here and had the absolute worst night sleep. The room was dirty including shower products left behind from a previous guest, and a ceiling panel left wide open (creepy). Beyond that every 45 minutes a train comes wizzing buy blowing its horns and shaking the room. An absolute nightmare. I will not stay here again.
5.0分
情侣出游
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Lovely property in down Bryan. Attentive staff, very clean and comfortable. Nice amenities. Restaurant Ststion 26 was excellent. Highly recommended this property.
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酒店回复: Dear Amelia,Thank you for taking the time to share your wonderful review and recommendation! We're delighted you enjoyed the hotel's amenities and the cleanliness of your room. It's also great to hear your dining experience at Station 36 was excellent. Thank you again, and we look forward to your next stay with us.Sincerely, Ameer Abdul General Manager
1.0分
商务出差
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I stayed at this hotel on Valentine's Day. I went to the onsite restaurant to eat dinner. I was a solo this trip and they refused to serve me any food other than the $150 prix fixe menu for two. I was allowed to order that only. When I contacted management, they stated all tables were reserved. That was incorrect because I was given the option of ordering the $150 priced food at the bar. They easily could have accommodated singles at the bar. I had to go elsewhere for dinner. Then when filling the bathtub with water, there was quite a bit of dirt in the tub from the water. Then I thought, I had dirt in my coffee this morning. Utterly disgusting. I had reservations for more stays here but cancelled them all. I will never be back.
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酒店回复: Dear Kacey, I want to sincerely apologize for the experience you had during your stay with us. I understand your frustration and deeply regret that we were unable to connect during your visit to address your concerns in real-time. I did attempt to reach out during your stay, as I genuinely wanted to hear your feedback and ensure we could resolve any issues. Regrettably, we weren’t able to connect, but please know that your comments are incredibly important to us. I deeply regret that the dinner experience at our onsite restaurant did not meet your expectations. It is clear we did not provide the flexibility or service you deserved. I truly apologize for the confusion regarding our menu and seating availability, and I can understand how disappointing it must have been to have your dining options limited when there was potential for more accommodation. Our goal is to provide an enjoyable experience for all guests, and I regret that we fell short during your visit. Additionally, the issues you encountered with the cleanliness of your bathtub and coffee are completely unacceptable, and I am very sorry for the discomfort they caused you. We pride ourselves on cleanliness, and it is clear we did not deliver on that standard during your stay. We greatly value your feedback and will use this as a training opportunity to learn, grow, and ensure that we better serve our guests in the future. Please accept my sincerest apologies for the negative experience, and I truly hope we can learn from it. Thank you again for bringing this to our attention. We appreciate your business, and I regret that we did not meet your expectations. Should you ever reconsider staying with us, we would welcome the opportunity to make it right. Sincerely, Ameer Abdul General Manager The Lasalle Hotel, A Tribute Portfolio by Marriott
4.0分
朋友出游
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Like that it was in the old town part of town. The court yard was a pleasant surprise, nice sitting areas, clean and convenient .The unique (old) structures were interesting. No shopping in the area, and limited eating establishments. It is predominately used by the younger (college age) folks as a gathering area in the bars and pizza restaurants. There is trains that use the tracks right by the hotel and although they are loud when going by, the limited amount of trains just made it part of the atmosphere.
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酒店回复: Thank you for taking the time to share your feedback. I'm pleased to hear that you enjoyed the charm of our location, particularly the courtyard, clean facilities, and the unique structures that make our property special.However, I sincerely apologize for any inconvenience caused by the noise from the nearby trains. While we do aim to provide a pleasant atmosphere, I completely understand how the sound could have affected your experience. Please know that we are continuously working to improve guest comfort and will take your comments into account.We truly appreciate your understanding and are grateful for your visit. If there’s anything further we can do to enhance your next stay, please don’t hesitate to reach out.
3.0分
其他
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The hotel was beautiful but every 2-3 hours there is a train that passes so it’s loud. The hotel offers ear plugs Unfortunately our room did not lock and being with girls only I didn’t like that. The hotel offered to move us to another room but
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酒店回复: Thank you for sharing your feedback with us. I’m glad to hear that you found the hotel beautiful and appreciate the positive comments about our property.However, I deeply apologize for the inconvenience you experienced with the train noise and the issue with the room lock. Your safety and comfort are our top priorities, and I completely understand your concerns. While we did offer to move you to another room, I regret that this situation impacted your stay with us.Please know that we will be reviewing these issues to ensure we continue to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.
5.0分
商务出差
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Like stepping into 1939... in a very good way
The place is beautiful and elegant without being pretentious. The decor is on point with a very nostalgic feel. It is like entering a hotel in the 30s. Just gorgeous. I love that the integrity of the design remained. The only thing I would suggest is getting valet parking. It is a bit uncomfortable to get there and carry all your luggage from a block away because there is no actual hotel parking or valet. It still didnt deter me from giving them a perfect score. I would visit again.
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酒店回复: Thank you for your kind words! It's wonderful to hear that our unique ambiance helped make your visit so enjoyable, and we hope to welcome you back to The LaSalle Hotel, Bryan College Station, A Tribute Portfolio Hotel soon!Sincerely,Ameer AbdulGeneral Manager
5.0分
其他
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Great boutique hotel!
Boutique style updated hotel with spacious rooms! Had everything we needed. Restaurant downstairs (Station 36? can’t remember the name) was delicious and staff was attentive and polite. Definitely recommend!
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酒店回复: Thank you for choosing to stay with us and for highlighting our spacious accommodations, attentive service, and delicious cuisine. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back soon to The LaSalle Hotel, Bryan College Station, A Tribute Portfolio Hotel.Sincerely,Ameer AbdulGeneral Manager
2.0分
家庭亲子
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Clean rooms. Clean hotel. Decent area of Bryan.
However room had a slight musty odor.
And let’s not tip toe around the single biggest issue here: the train.
It is bone shaking loud and we were on the opposite side of hotel farthest away.
Expect anywhere from 3-6 train trips at night. Yes… at night.
Thursday seems to be the worst with 6 trips from 10 pm to 6 am.
Second issue is parking. There is a decent sized lot that is a half block away from hotel. It’s behind another converted restaurant.
1) it isn’t obvious.
2) it isn’t gated and anyone can park there
3) it’s suuuper dark at night.
4) if it’s raining or oppressively hot… lol have fun.
Attached restaurant was good to decent. The drinks were fantastic.
Breakfast never opened up on time.
I like the revitalization efforts in downtown Bryan. It has great potential.
This hotel would be fantastic without the train and bizarre parking.
My God… the train.
5.0分
家庭亲子
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Wonderful visit but be warned. :) First, yes the hotel is in the center of town, yes, the hotel is near the train tracks. Just like any other small town on a railway. If you are a late sleeper, use the provided ear plugs. The first trains, that I heard, came a little before 0600. I was already into my first cup of coffee. The hotel is near the old town city center. Pleasant walking distance for the restaurants and businesses. Easy parking. Decor is upscale, mid century, and in great shape. Hotel cleanliness was topnotch. The staff all seemed to be focused on customer service. Some were a little newer in their roles but clearly aiming to please. Checkin was pleasant and quick. The front desk representative had many great suggestions for our evening. She was clearly management material! The lobby bartender was the perfect host to kick off our group's night out. She also was management material! We plans to use again on our next trip town.
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酒店回复: Thank you so much for the perfect rating! We're so happy to know that you enjoyed everything about your time with us, from our prime location to our team's amazing service. It is our hope that you'll consider joining us again soon. Sincerely, Ameer Abdul General Manager
Knowledgeable bartender, great drinks. Would recommend for anyone planning on staying in the Bryan/College Station area.
I recently stayed here and had the absolute worst night sleep. The room was dirty including shower products left behind from a previous guest, and a ceiling panel left wide open (creepy). Beyond that every 45 minutes a train comes wizzing buy blowing its horns and shaking the room. An absolute nightmare. I will not stay here again.
Lovely property in down Bryan. Attentive staff, very clean and comfortable. Nice amenities. Restaurant Ststion 26 was excellent. Highly recommended this property.
I stayed at this hotel on Valentine's Day. I went to the onsite restaurant to eat dinner. I was a solo this trip and they refused to serve me any food other than the $150 prix fixe menu for two. I was allowed to order that only. When I contacted management, they stated all tables were reserved. That was incorrect because I was given the option of ordering the $150 priced food at the bar. They easily could have accommodated singles at the bar. I had to go elsewhere for dinner. Then when filling the bathtub with water, there was quite a bit of dirt in the tub from the water. Then I thought, I had dirt in my coffee this morning. Utterly disgusting. I had reservations for more stays here but cancelled them all. I will never be back.
Like that it was in the old town part of town. The court yard was a pleasant surprise, nice sitting areas, clean and convenient .The unique (old) structures were interesting. No shopping in the area, and limited eating establishments. It is predominately used by the younger (college age) folks as a gathering area in the bars and pizza restaurants. There is trains that use the tracks right by the hotel and although they are loud when going by, the limited amount of trains just made it part of the atmosphere.
The hotel was beautiful but every 2-3 hours there is a train that passes so it’s loud. The hotel offers ear plugs Unfortunately our room did not lock and being with girls only I didn’t like that. The hotel offered to move us to another room but
Like stepping into 1939... in a very good way
The place is beautiful and elegant without being pretentious. The decor is on point with a very nostalgic feel. It is like entering a hotel in the 30s. Just gorgeous. I love that the integrity of the design remained. The only thing I would suggest is getting valet parking. It is a bit uncomfortable to get there and carry all your luggage from a block away because there is no actual hotel parking or valet. It still didnt deter me from giving them a perfect score. I would visit again.
Great boutique hotel!
Boutique style updated hotel with spacious rooms! Had everything we needed. Restaurant downstairs (Station 36? can’t remember the name) was delicious and staff was attentive and polite. Definitely recommend!
Clean rooms. Clean hotel. Decent area of Bryan.
However room had a slight musty odor.
And let’s not tip toe around the single biggest issue here: the train.
It is bone shaking loud and we were on the opposite side of hotel farthest away.
Expect anywhere from 3-6 train trips at night. Yes… at night.
Thursday seems to be the worst with 6 trips from 10 pm to 6 am.
Second issue is parking. There is a decent sized lot that is a half block away from hotel. It’s behind another converted restaurant.
1) it isn’t obvious.
2) it isn’t gated and anyone can park there
3) it’s suuuper dark at night.
4) if it’s raining or oppressively hot… lol have fun.
Attached restaurant was good to decent. The drinks were fantastic.
Breakfast never opened up on time.
I like the revitalization efforts in downtown Bryan. It has great potential.
This hotel would be fantastic without the train and bizarre parking.
My God… the train.
Wonderful visit but be warned. :) First, yes the hotel is in the center of town, yes, the hotel is near the train tracks. Just like any other small town on a railway. If you are a late sleeper, use the provided ear plugs. The first trains, that I heard, came a little before 0600. I was already into my first cup of coffee. The hotel is near the old town city center. Pleasant walking distance for the restaurants and businesses. Easy parking. Decor is upscale, mid century, and in great shape. Hotel cleanliness was topnotch. The staff all seemed to be focused on customer service. Some were a little newer in their roles but clearly aiming to please. Checkin was pleasant and quick. The front desk representative had many great suggestions for our evening. She was clearly management material! The lobby bartender was the perfect host to kick off our group's night out. She also was management material! We plans to use again on our next trip town.