酒店回复: Thank you for taking your time and giving us a review. We will keep serving our best to guests and keep thriving.
4.0分
家庭亲子
原文
翻译提供方:Google
我推荐它,非常好的价格
1.0分
家庭亲子
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Pictures are not what’s online wouldn’t refund me unexpected deposit for pets nothing was posted online shower back up with sewer water pool was green and dirty
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酒店回复: Dear Amber,We're truly sorry to hear that your stay did not meet your expectations. Your feedback is very important to us, and our team is already looking into the concerns you've raised to make prompt improvements. We would welcome the chance to earn back your trust and provide you with a better experience in the future.Sincerely, Hotel Manager
1.0分
其他
The reason we chose to cancel is because there were bed bugs and pee stains on the bedding and the room had a musky smell to it.
2.0分
家庭亲子
horrible water pressure. shower was dirty. had to kill; 2 spiders in my room
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酒店回复: Dear Lonnie,We deeply regret that your experience at our property fell short of expectations. Our team is diligently reviewing your feedback to take immediate steps for improvement. We would greatly appreciate the opportunity to make amends and enhance your experience with us.Sincerely, Hotel Manager
1.0分
其他
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Breakfast was meant to be included however there was a mini muffin and takeaway coffee. The muffin was “bite size” and told they only have to provide one per person. No toast and no cereal.
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酒店回复: We are sorry you did not have a great stay and we will address this. We hope you give us an opportunity to serve you in the future.
1.0分
其他
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I had a terrible experience in this hotel. There were cockroaches in the Room, the towels were full of small hairs, the floor was dirty and the blanket had a lot of stains on it. I spoke with the front desk guy and wait for almost two hours for nothing, I asked for a refund to go to other hotel and he did not accept, he did not do anything to at least change the room. Not recommended !!!
1.0分
商务出差
Not very good amenities, bathtub did not drain. Had to stop every 5 min
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酒店回复: Thank you for the feedback. We are sorry it was not a great experience. We will get this fixed.
1.0分
其他
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Never again
Before we could get to the room we were made to move our vehicle after we had already unloaded to the back of the property. They are currently undergoing a painting so there’s plastic on the windows. There was this large blackish chair that was peeling and gross while taking up way too much room. There’s some mate in the tub (didn't seem hygienic). We didn’t check in until almost 11:30p the front desk called our room waking us up (including our two year old) at 5am telling us we needed to move our car so they could start painting again. We had to advise that we didn’t have a car and it’s all the way in the back with all the other vehicles. At this point we start packing to leave when a roach crawls on the mirror. This was one of worst experiences please don’t do it to yourself.
我住过的最差的酒店。该物业有围栏,前台是防弹玻璃,前台的衣服上有一股难闻的恶臭。这是我见过的最脏的房间。我很宽容,因为我与牲畜打交道,看到的东西很恶心。我拍了 22 张不可接受的物品的照片。冰箱生锈得很厉害,墙上和天花板上有食物飞溅,桌子缝隙里有食物,床上有新剪的头发,枕套上有口水印和血迹,垫子上有污渍。床上有污渍,墙板上有污渍,吹风机和咖啡机上有建筑垃圾,散发着霉味。石膏板上的水袋,未上漆的天花板未完成的const。项目。我要了新的床单和枕套,我不得不自己去拿,但他们没有枕套。他没有承认这个问题,只想告诉我在该地区要做的事情。第二天的店员会报告问题并道歉,但第二天晚上无法退款,因为我们不会再逗留了。我取消了所有预订和未来的住宿。我再也不会使用戴斯酒店了。健康危害.. 可能在他们刚刚粉刷过的湿石膏板上有轻微的影响。
非常方便舒适。 安静且方便。
我推荐它,非常好的价格
Pictures are not what’s online wouldn’t refund me unexpected deposit for pets nothing was posted online shower back up with sewer water pool was green and dirty
The reason we chose to cancel is because there were bed bugs and pee stains on the bedding and the room had a musky smell to it.
horrible water pressure. shower was dirty. had to kill; 2 spiders in my room
Breakfast was meant to be included however there was a mini muffin and takeaway coffee. The muffin was “bite size” and told they only have to provide one per person. No toast and no cereal.
I had a terrible experience in this hotel. There were cockroaches in the Room, the towels were full of small hairs, the floor was dirty and the blanket had a lot of stains on it. I spoke with the front desk guy and wait for almost two hours for nothing, I asked for a refund to go to other hotel and he did not accept, he did not do anything to at least change the room. Not recommended !!!
Not very good amenities, bathtub did not drain. Had to stop every 5 min
Never again
Before we could get to the room we were made to move our vehicle after we had already unloaded to the back of the property. They are currently undergoing a painting so there’s plastic on the windows. There was this large blackish chair that was peeling and gross while taking up way too much room. There’s some mate in the tub (didn't seem hygienic). We didn’t check in until almost 11:30p the front desk called our room waking us up (including our two year old) at 5am telling us we needed to move our car so they could start painting again. We had to advise that we didn’t have a car and it’s all the way in the back with all the other vehicles. At this point we start packing to leave when a roach crawls on the mirror. This was one of worst experiences please don’t do it to yourself.