酒店回复: Hello Jose Ricardo, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

酒店回复: Hello Ricardo,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate you bringing these concerns to our attention and will address them with our housekeeping and maintenance teams to ensure a better experience for future guests. We value your feedback and hope you will reconsider staying with us in the future.

酒店回复: Hello Oscar,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your time with us. We take guest satisfaction seriously and will address your concerns with our team to ensure a better experience for future guests.

酒店回复: Hello Ivan eliut,We apologize for any inconveniences you may have experienced during your stay. We take cleanliness very seriously and your feedback will be shared with our housekeeping team for immediate improvement. Should you have any further concerns, please reach out to our management directly.

酒店回复: Hello Raul alberto, Lamentamos escuchar que su experiencia no cumplió con sus expectativas. Agradecemos sus comentarios para mejorar nuestros servicios en el futuro. Por favor, tenga en cuenta que valoramos cada opinión de nuestros huéspedes.