酒店回复: Hello Monica,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations regarding room changes and cleanliness. Your comments are valuable and will be shared with the housekeeping team to ensure continuous improvement. We appreciate you bringing this to our attention and hope you consider giving us another opportunity in the future to provide a better experience.
3.0分
其他
原文
翻译提供方：Google
我不喜欢泳池的开放时间。而且网站上也没有说明。
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酒店回复: Hello Monica,Agradecemos tu comentario sobre el horario de la piscina. Nos esforzamos por proporcionar información clara en nuestras plataformas, y tomaremos en cuenta tu observación para mejorar la comunicación con nuestros futuros huéspedes. Siempre es nuestro objetivo garantizar una experiencia agradable. Esperamos que consideres hospedarte nuevamente con nosotros en el futuro.
5.0分
朋友出游
Airport shuttle was great. Rooms were spacious and clean. Charged me twice but they said girl was new. Breakfast was good. Would stay again
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酒店回复: Hello Kim,Thank you for your feedback! We're glad to hear you enjoyed the airport shuttle, spacious rooms, and breakfast. Your comments regarding the billing will be taken seriously, and we appreciate your understanding of the situation. We look forward to welcoming you back for another stay in the future.
1.0分
其他
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We accidentally left two bags of belongings in the room. We called an hour after leaving and they claimed that nothing was found. So sad, as this was $500 in souvenirs from our once in a life time trip.
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酒店回复: Hello Jennifer,Thank you for sharing your experience. We understand how important your belongings are, especially after such a memorable trip. Our team does thoroughly inspect rooms after guests check out, but we recommend contacting management directly for assistance regarding any lost items. We appreciate your feedback and hope the rest of your adventures were enjoyable.
5.0分
其他
Close to Dulles Airport, shuttle available on demand, nice walking around area, nice restaurants nearby and customer centered staffs!
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酒店回复: Hello Sean,Thank you for sharing your positive experience regarding the location and amenities of our hotel. We’re glad to hear you enjoyed the convenience of the shuttle service and the nearby dining options. Your kind words about our staff are greatly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back on your next visit!
还行，中规中矩，8-11点每个小时有一班免费送机。但是酒店早餐很恶习根本没法吃………………………..
非常不错的酒店，房间也很干净。
酒店还行，但房间里的空调很旧，制冷效果不好。如果酒店能为浴室提供防滑垫就更好了。值得一提的是酒店提供免费机场班车服务。
房间很干净，早餐也不错。床很舒服。酒店有小健身房和泳池。办理入住又快又方便。员工很友善。酒店提供机场班车服务。
非常棒的酒店！
我不得不换了好几次房间。浴室不干净。如果你有洁癖，就不要预订这里了。
我不喜欢泳池的开放时间。而且网站上也没有说明。
Airport shuttle was great. Rooms were spacious and clean. Charged me twice but they said girl was new. Breakfast was good. Would stay again
We accidentally left two bags of belongings in the room. We called an hour after leaving and they claimed that nothing was found. So sad, as this was $500 in souvenirs from our once in a life time trip.
Close to Dulles Airport, shuttle available on demand, nice walking around area, nice restaurants nearby and customer centered staffs!