酒店回复: Hi Mary,It's disheartening to hear about the rudeness from the staff during check-in and the discomfort caused by the behavior of the individual outside. We take matters like this seriously, and we will investigate this issue thoroughly. It is important for all our guests to feel respected and comfortable during their stay. Rest assured, we will address the concerns you've raised with our team to ensure improvements are made in our service and the overall guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
3.0分
情侣出游
原文
翻译提供方：Google
房间很脏，缺少油漆，浴室天花板发霉
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酒店回复: Hi Daniel, We regret that your experience did not meet your expectations, but we take great pride in maintaining high standards of cleanliness and upkeep in our rooms. Our housekeeping and maintenance teams work diligently to ensure a comfortable and well-maintained environment for our guests. While occasional wear and tear may occur, we conduct regular inspections and address any necessary improvements promptly. We appreciate your feedback, as it helps us continue to enhance the quality of our services.
3.0分
其他
原文
翻译提供方：Google
简单的酒店，适合旅行时，否则有点过时的酒店
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酒店回复: Hello Paul,We appreciate your feedback on the simplicity of our hotel, perfect for travelers passing through. Our team constantly works on improvements to ensure a comfortable stay for all guests. Should you have any further comments or suggestions, feel free to reach out to our management team directly for consideration.
5.0分
商务出差
原文
翻译提供方：Google
超级豪华。私人入口veryyyyy晚安祝你晚安
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酒店回复: Hi Ismael,Thank you for sharing your positive feedback about your stay. We're thrilled to hear that you enjoyed a super luxurious experience with a private entrance. Providing our guests with a memorable and comfortable stay is a top priority for us, and we're glad to know that your stay was enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
3.0分
其他
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Cheap, but a bit sketchy..
The place smelled of **** as I pulled up in the parking lot. There were several people milling around, and there were some working on there cars in the parking lot. The room smelled like smoke although it was supposed to be non-smoking and to be frank, I did not feel very safe. That said, I’d been on my motorcycle all day, was tired and just hoped for the best. Overall, it ended up not being a bad stay for the $$$, but I probably won’t go back the next time I’m in town. If I’d had my wife or family with me, we would have found other accommodations.
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酒店回复: Hello Shawn,Thank you for sharing your feedback about your recent stay. We appreciate your insights regarding the environment and any discomfort you felt during your visit. It's important for us to provide a welcoming and safe atmosphere for all our guests. We’re glad to hear that you were satisfied with the value for your stay, and we hope you will consider your options when choosing accommodations in the future. Your input is valuable, and it will be shared with the team for further consideration.
1.0分
其他
The bed with to the floor out aside there were beer bottles around and smelled funny
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酒店回复: Hello Ricky, Thank you for sharing your feedback. We appreciate your comments regarding the condition of the room. Our team monitors cleanliness closely, and your observations will help us evaluate our standards to improve the experience for future guests. We hope you had some enjoyable moments during your stay, and we wish you safe travels ahead.
1.0分
其他
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Apparently the staff that works here lso lives in therooms on the 1st floor. My room was lon the first floor. People, dogs, kids and loud TVs all contributed to a very sleepless stay.Also room refrigerator made loud screeching noises untill I unplugged it. And bathroom door wouldn't shut.
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酒店回复: Hello Angela,Thank you for providing your feedback regarding your recent stay. We appreciate your comments about the noise levels and the maintenance issues you experienced in your room. Your observations are important to us as they help improve our guest experience. We encourage you to share your concerns directly with our management team so they can address them appropriately. We hope you have better experiences in your future travels.
4.0分
其他
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I was traveling to my daughters and needed a place to stay for the night on my way to NY. Room was clean and the night attendant was very friendly and helpful!
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酒店回复: Hello Lanette,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you found your room clean and that our night attendant provided you with friendly service. We appreciate your comments, and they will certainly motivate our team to continue delivering great experiences to our guests. We hope to welcome you back on your next trip!
2.0分
情侣出游
Fictious charges keep appearing bank is less than useful. I'm done with Super8 not trustworthy
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酒店回复: Hello Richard,We appreciate your feedback regarding your recent experience. We take financial matters seriously and recommend you reach out to management to discuss any concerns about your billing. Your perspective is valuable to us, and we genuinely hope to have the opportunity to serve you better in the future. Thank you for sharing your thoughts with us.
太糟糕了！我明明已经全额支付了房费，他们却还要在我的卡上扣了150押金，说我退房的时候会退还。结果第二天，这笔钱就从我账户里扣走了，我现在打电话想解决问题，他们居然直接挂我电话。还有，他们盘问我不要吸烟的方式也太可笑了，好像我一定会抽烟一样，就算我一再表示我根本不抽烟也没用。太让人恶心了，我完全不该受到这种待遇。
帮我办理入住手续的那个人非常粗鲁。就好像我试图办理入住手续打扰了他一样。房间很一般，床超级硬。但真正让我恼火的是，每次我出去开车抽烟时，另一个在那里工作的人都会出来盯着我看，几乎每次我甚至把车开到停车场的另一个地方，但他还是出现了。作为一名独自旅行的女性，我建议永远不要住在这里！
房间很脏，缺少油漆，浴室天花板发霉
简单的酒店，适合旅行时，否则有点过时的酒店
超级豪华。私人入口veryyyyy晚安祝你晚安
Cheap, but a bit sketchy..
The place smelled of **** as I pulled up in the parking lot. There were several people milling around, and there were some working on there cars in the parking lot. The room smelled like smoke although it was supposed to be non-smoking and to be frank, I did not feel very safe. That said, I’d been on my motorcycle all day, was tired and just hoped for the best. Overall, it ended up not being a bad stay for the $$$, but I probably won’t go back the next time I’m in town. If I’d had my wife or family with me, we would have found other accommodations.
The bed with to the floor out aside there were beer bottles around and smelled funny
Apparently the staff that works here lso lives in therooms on the 1st floor. My room was lon the first floor. People, dogs, kids and loud TVs all contributed to a very sleepless stay.Also room refrigerator made loud screeching noises untill I unplugged it. And bathroom door wouldn't shut.
I was traveling to my daughters and needed a place to stay for the night on my way to NY. Room was clean and the night attendant was very friendly and helpful!
Fictious charges keep appearing bank is less than useful. I'm done with Super8 not trustworthy