酒店回复: Dear Minerva,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Framingham. We sincerely appreciate your comments and are happy to hear you were satisfied with the room. Your review mentions a $62.76 deposit. Upon investigation, I have researched that your $50 deposit was refunded and the remaining was an in-room safe fee, a total of $3.19 per day. Thus, you were charged $12.76 for your entire stay.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist
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只有在紧急情况下才应该住在这里。
不太好，还算干净，但电视坏了，淋浴喷头漏水，奇怪的高水槽上方的灯也坏了。浴室门和地板都被水损坏了。
一切都尽可能便宜，但仍然要240美元左右。
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酒店回复: Dear Denis,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Boston - Framingham. We sincerely appreciate your comments and we're glad that you were satisfied with the cleanliness of the room, however, we're very sorry you were unhappy with your experience. You indicated that you were disappointed with the condition of the bathroom and that the TV did not work. We aim to deliver a positive experience for all our guests and we're disheartened that this was your takeaway while you were at the property.I will make sure to share your comments with the rest of our team. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof ManagementRediResponse Specialist
酒店回复: Cher Visiteur Récent,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Nous apprécions vos commentaires concernant votre récent séjour au Red Roof PLUS+ Boston - Framingham. Bien que nous soyons heureux de savoir que vous avez reçu un accueil chaleureux et que vous ayez trouvé votre chambre propre, nous nous excusons sincèrement pour l'état du système de chauffage que vous avez mentionné.Les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience. Nous espérons que vous nous donnerez l'opportunité de vous offrir un meilleur séjour lors de votre prochaine visite dans la région.Sincèrement, ÉrikaGestion du toit rouge Spécialiste RediResponse
入住和退房挺快的
汽车旅馆，空调声音大，房间干净，安静，到哈佛还有30多分钟的路程
隔音很差，地毯较脏
对于过夜来说，这是个不错的汽车旅馆。床很舒服，也很干净。不含早餐。
环境：主要是就在路边，很方便。来拜访客户，离得近。
还不错
房间不错，但隔音效果不佳。我们能听到非常大的噪音，隔壁有孩子的哭声，一直到凌晨3:30。他们收取了62.76美元的押金，但只退还了50美元，而且我确信我们没有对房间造成任何损坏。我选择这里是因为交通便利。
只有在紧急情况下才应该住在这里。
不太好，还算干净，但电视坏了，淋浴喷头漏水，奇怪的高水槽上方的灯也坏了。浴室门和地板都被水损坏了。
一切都尽可能便宜，但仍然要240美元左右。
脏乱
房间里的床单脏兮兮、污渍斑斑，还有一股烟味。看起来床单洗得很差，或者客人入住后没有及时更换。房间吸尘不畅，地毯也很脏。清洁工作简直糟透了！
非常热情好客。房间很干净，但是暖气噪音太大，根本无法入睡。