酒店回复: Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. Please know our front desk is staffed around the clock to make your stay as comfortable as possible. Thank you for your valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.
4.0分
商务出差
展开
Hotel is good to stay for the price. There are just two things I would like to mention: first, Bathtub is incredibly slippery and it's dangerous to stay taking shower. Second, room had not enough working electrical receptacles. I couldn't safely use my computer because there was no working receptacle in the table proximity.
展开
酒店回复: Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.
1.0分
其他
展开
I reserved the room and did everything and they came back with wanting a 200 dollar deposit that was not mentioned until after I arrived which became a waste of time.
展开
酒店回复: Thank you Brian, for sharing your experience. Our focus is on providing our guests with an exceptional experience during your stay. If you choose to stay at our hotel again, don't hesitate to contact the front desk with any issues you have! Thank you again for sharing, and we hope to see you soon at Hotel Palmeras once again, we appreciate your comments. We apologize for the inconveniences you experienced.
4.0分
其他
There is black mold above the shower. It looks like maintenance tries to patch it, there’s clearly a leak.
展开
酒店回复: Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.
4.0分
其他
The only bad thing about the hotel was that the window AC was in the bathroom where it wouldn't get the room cold. The beds are okay not the best for comfort.
展开
酒店回复: Thank you Michelle, for sharing your experience. Our focus is on providing our guests with an exceptional experience during your stay. If you choose to stay at our hotel again, don't hesitate to contact the front desk with any issues you have! Thank you again for sharing, and we hope to see you soon at Hotel Palmeras once again, we appreciate your comments. We apologize for the inconveniences you experienced.
在圣迭戈旅行时住的这家酒店。地理位置很好，住得很舒服。房间打扫得很干净，是一次愉快的入住体验。
他们的服务非常好，充电技术也很熟练。
一般般，没什么特别的
门锁关不好，桌面有清洁不彻底，床单也是毛巾好旧
接待员非常友善。
很老了。晚上独自在该地区散步感觉不舒服。
Hotel is good to stay for the price. There are just two things I would like to mention: first, Bathtub is incredibly slippery and it's dangerous to stay taking shower. Second, room had not enough working electrical receptacles. I couldn't safely use my computer because there was no working receptacle in the table proximity.
I reserved the room and did everything and they came back with wanting a 200 dollar deposit that was not mentioned until after I arrived which became a waste of time.
There is black mold above the shower. It looks like maintenance tries to patch it, there’s clearly a leak.
The only bad thing about the hotel was that the window AC was in the bathroom where it wouldn't get the room cold. The beds are okay not the best for comfort.