酒店回复: Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Sus comentarios son valiosos y agradecemos sinceramente su honestidad. Si bien nos esforzamos por superar las expectativas de cada huésped, entendemos que a veces no estamos a la altura, y por ello, le ofrecemos nuestras más sinceras disculpas. Nos comprometemos a mejorar y esperamos tener la oportunidad de hacer que su próxima visita sea excepcional. Esperamos darle la bienvenida pronto.
酒店回复: Jesus, Lamento mucho escuchar acerca de tu experiencia. Lo que describes no es el nivel de servicio que nos esforzamos por ofrecer. Nos disculpamos sinceramente por la actitud del personal y por cualquier mal momento que hayas pasado. Tomamos tus comentarios muy en serio y trabajaremos para garantizar que situaciones como esta no se repitan en el futuro. Gracias por hacernos saber sobre tu experiencia, ya que nos ayuda a mejorar.
5.0分
其他
原文
翻译提供方：Google
伟大的
展开
酒店回复: Thank you so much for the perfect 10 out of 10 rating for Welcome Inn of Corona! We truly appreciate your support and kind words. It means the world to us to know that you enjoyed your stay. We look forward to welcoming you back and providing you with another exceptional experience. Your satisfaction is our top priority, and we can't wait to see you again!
4.0分
其他
原文
翻译提供方：Google
不
展开
酒店回复: Thank you so much for choosing Welcome Inn of Corona. We are truly grateful for your support and for giving us the opportunity to serve you. Your satisfaction is our top priority, and we hope your stay was enjoyable and comfortable. We look forward to welcoming you back and making your next visit even more memorable.
5.0分
其他
原文
翻译提供方：Google
好的
1.0分
其他
展开
When we arrived, we had a room were the sink was leaking and me and my friend had 2 young toddlers. Noticed the pile of water when our toes started getting wet. Tiles were dirty, beds were rough, toilets barely flushed. They ended up changing our rooms. Room look wise the same but better in a way. Towels were still dirty but we had our own. Cracks in the door on the bottom so little critters can come in, we had to put two towels to cover doorway. Door only has one lock (not high at all) and our TODDLERS were able to open them. Had to put a suitcase by the door to block door frame. When we changed rooms it was like 11pm. Next morning my friend killed a ROACH. They only gave us back 1 night refund. They were trying to offer us another room for our 2nd day but we just could not do it. Too much going on there.
展开
酒店回复: Thank you for taking the time to share your experience with us. Your feedback is invaluable, and we truly appreciate your honesty. While we strive to exceed the expectations of every guest, we understand there are times we may fall short, and for that, we sincerely apologize. We are committed to improving and hope to have the opportunity to make your next visit exceptional. We look forward to welcoming you back soon.
看在附近就选择就近住.........................................
这地方太糟糕了，总有人想闯进房间，吵吵闹闹一整晚，警察也总是进进出出的。
住得很好
我住在那里的最后一天，有一些不速之客闯入酒店，前台不得不请他们离开。当时看起来好像要发生争执了，谢天谢地我当时正准备退房。
一切都很好，只是桌子下面的地板清洁得不太好。制冰机很脏，而且房间门是关着的。你得去找前台才能开门，而且花了很长时间。
我遇到了一个问题，因为我的入住时间被推迟了，我没有在晚上 9 点到达，而是在早上 9 点到达，一名工作人员助理想要向我收取 50 美元的费用，因为我在入住时间之前进入，尽管我告诉他我前一天就已经预订了；尽管我的英语不好，但他对我非常粗鲁，他不想看到我的预订并对我大喊大叫，我感到受到了歧视。
我永远不会回到那家酒店
伟大的
不
好的
When we arrived, we had a room were the sink was leaking and me and my friend had 2 young toddlers. Noticed the pile of water when our toes started getting wet. Tiles were dirty, beds were rough, toilets barely flushed. They ended up changing our rooms. Room look wise the same but better in a way. Towels were still dirty but we had our own. Cracks in the door on the bottom so little critters can come in, we had to put two towels to cover doorway. Door only has one lock (not high at all) and our TODDLERS were able to open them. Had to put a suitcase by the door to block door frame. When we changed rooms it was like 11pm. Next morning my friend killed a ROACH. They only gave us back 1 night refund. They were trying to offer us another room for our 2nd day but we just could not do it. Too much going on there.