酒店回复: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Unfortunately, the television outage was due to a service interruption from Comcast that was beyond our direct control, and we were in contact with them throughout your stay to try to resolve the issue as quickly as possible. We understand how frustrating this must have been and regret that it impacted your experience.We also regret to hear about your interaction with our staff. Providing respectful and professional service to all our guests is a priority, and we will be addressing your concerns internally to ensure this does not happen again.We appreciate your feedback as it helps us improve, and we hope you will give us another opportunity in the future to provide you with a better stay.
1.0分
家庭亲子
原文
翻译提供方：Google
员工不友好。
床、房间、甚至整个设施都很臭。
**致 *******：＞如此糟糕的设施可能会毁了你的生意**
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酒店回复: Thank you for your feedback. We sincerely apologize for the experience you had during your stay. This is not the standard we strive to maintain, and we take your comments seriously. Cleanliness and hospitality are top priorities for us, and we will be investigating the concerns you've raised with our housekeeping and front desk teams. We appreciate you bringing this to our attention and will use your feedback to improve.
1.0分
家庭亲子
原文
翻译提供方：Google
房间里有霉味，床单上有香烟烧过的痕迹
浴室里有霉菌，我只能用油漆把霉菌盖住。
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear about your experience and that the room did not meet your expectations. Cleanliness and comfort are top priorities for us, and it's clear we fell short during your stay.We take concerns like mould and room condition very seriously. Your comments have been shared with our housekeeping and maintenance teams for immediate investigation and corrective action. This is not the standard we aim to provide, and we regret any inconvenience caused.We appreciate you bringing this to our attention, and we hope you’ll consider giving us another opportunity to provide you with a much better experience in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
我建议
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酒店回复: Thank you so much for your wonderful review and recommendation! We’re delighted to hear you had an exceptional stay with us. Your kind words inspire our team to continue providing the best service possible. We look forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you so much for your perfect rating! We're thrilled to hear that you had a great stay with us. It was a pleasure hosting you, and we hope to welcome you back again soon!
3.0分
其他
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door handle to the bathroom was broken, the key card to the hotel room stopped working multiple times other than that it was okay. I liked that it had a decent fridge/freezer and the ac was cold. Average place and okay price for what it was.
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酒店回复: Thank you for sharing your experience with us. We apologize for the inconvenience caused by the door handle and the key card issues during your stay. We’re glad to hear that you appreciated the fridge/freezer and the cold AC, and that you found the price reasonable. Your feedback helps us improve, and we’ll be sure to address the maintenance concerns right away. We hope to welcome you back for an even better experience in the future.
1.0分
其他
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I wouldn’t t stay here ever the room smelled really bad and they claim they just cleaned it the door was broken the air conditioning didn’t work and they have cockroaches it’s nasty place and they claim they don’t let dogs ok but the place is a dump
3.0分
其他
It was about what I expected for the price. Could use some TLC but staff is nice.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear our staff made a positive impression during your stay. We also appreciate your comments regarding areas that could use some extra attention, and we’ll keep them in mind as we work to improve our property. We hope to welcome you back again in the future.
4.0分
情侣出游
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Everything was fine till the air conditioning wouldn’t work right during the day making the room way too hot. Plus I had to clean the air filter - it was filthy. The room was nice, quiet, and roomy. Would recommend for another stay.
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酒店回复: Thank you for your feedback and for choosing to stay with us. We're glad to hear you found the room nice, quiet, and spacious, and we truly appreciate your recommendation. We apologize for the inconvenience you experienced with the air conditioning and the condition of the air filter — that’s certainly not the standard we strive to maintain. Your comments have been shared with our maintenance team to ensure this is addressed promptly. We hope to have the opportunity to welcome you back for an even better stay next time.
位置不错，酒店和房间都很干净，员工也很友好。下次还会选择住这里。
在这家酒店的住宿体验糟透了。电视坏了。我去前台询问这个问题，他们告诉我有线电视公司正在处理，应该很快就会修好。但问题从来没出现过，所以我今天只能在黑暗中度过，没有电视也没有娱乐设施。这家酒店的经理非常粗鲁，根本不关心这类问题。他们告诉我可以在一天内退款，但当我退房并确认可以退款时，经理态度很恶劣。他非常无礼，拒绝退款，而我前一天还被告知可以退款。如果公平对待和尊重是你看重的东西，那么马里兰州阿伯丁的速 8 酒店不适合您入住。这是一家家族酒店，除了这家酒店之外的任何人。像我这样花钱大手大脚的客人，一旦他们收到我们的钱，他们就无权干涉，他们可以随意对待我们，而不会对这些行为承担任何责任。
员工不友好。
床、房间、甚至整个设施都很臭。
**致 *******：＞如此糟糕的设施可能会毁了你的生意**
房间里有霉味，床单上有香烟烧过的痕迹
浴室里有霉菌，我只能用油漆把霉菌盖住。
我建议
好的
door handle to the bathroom was broken, the key card to the hotel room stopped working multiple times other than that it was okay. I liked that it had a decent fridge/freezer and the ac was cold. Average place and okay price for what it was.
I wouldn’t t stay here ever the room smelled really bad and they claim they just cleaned it the door was broken the air conditioning didn’t work and they have cockroaches it’s nasty place and they claim they don’t let dogs ok but the place is a dump
It was about what I expected for the price. Could use some TLC but staff is nice.
Everything was fine till the air conditioning wouldn’t work right during the day making the room way too hot. Plus I had to clean the air filter - it was filthy. The room was nice, quiet, and roomy. Would recommend for another stay.