酒店回复: Dear Sean,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the issues with the room amenities, television service, and the inconvenience of having to move rooms during your stay. Your comments have been shared with our team and ownership for immediate attention, as we are actively working on improvements throughout the property.We appreciate your honesty and regret that we fell short during your visit.
酒店回复: Dear Ruby,Thank you for your continued loyalty over the years and for taking the time to share your feedback. We’re truly sorry to hear that your recent experience didn’t match the warmth and hospitality you've come to expect from us. While we are indeed under new management, our goal remains to provide a welcoming, comfortable stay for every guest.Your comments about the friendliness of our staff are important, and we’re actively working to build a team that delivers that same inviting atmosphere you’ve appreciated in the past. We’d love another opportunity to earn back your trust on a future visit.
酒店回复: Dear Travis,Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience, especially regarding concerns with billing and staff professionalism. This is not the level of service we aim to provide. I’d appreciate the opportunity to speak with you directly so I can better understand what occurred and make things right. Please feel free to contact me at your earliest convenience.
酒店回复: Dear Koty,Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience and the concerns you encountered during your stay. Please know that guest safety and comfort are our top priorities, and what you described is not acceptable or reflective of our standards.We are actively investigating this incident and will be reviewing staff protocols to ensure situations like this are addressed more urgently in the future. Your comments will help us improve, and we sincerely apologize for the discomfort and concern this caused your family.If you would be willing, we’d appreciate the opportunity to speak with you directly and make this right. Please feel free to contact us at your convenience.
酒店回复: Dear Esther,Thank you for your feedback. We're glad to hear our staff made a positive impression and that you enjoyed the pool area. However, we sincerely apologize for the pest issue you encountered. This is certainly not the standard we aim to uphold, and we are actively addressing the concern with our pest control team to ensure it is resolved promptly.We truly appreciate your bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
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我的床单从来没有换过，水龙头把手松了，毛巾架生锈了，总的来说，我很沮丧和失望
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酒店回复: Dear Joshua,Thank you for your feedback. We're truly sorry for the issues you experienced during your stay, including the lack of housekeeping service, maintenance concerns, and the condition of the bathroom fixtures. This is not the standard we aim to provide, and your experience is being reviewed with our team to ensure these matters are promptly addressed. We appreciate you bringing this to our attention and hope to have the opportunity to make it right in the future.
方便，干净，满意
这次住宿体验太糟糕了，因为有臭虫。我被咬了好几口。我半夜发现臭虫后，就把它拍下来给前台看，还指了指我把它拍死的地方，然后就离开了。我又看到了第二只臭虫，也告诉了前台。他们给了我一个邮箱地址，但说在我提供了照片和死虫之后，他们还需要调查才能决定如何处理。
服务好，位置好，酒店比较老了，，，，，。
我喜欢这里的环境。我知道附近有一所不错的大学。
不会再住任何一家Quality Inn酒店了。
酒店又老又破。淋浴间的洗发水和护发素等用品在我们抵达时就用完了，而且每天打扫房间时都没有补充。房间里的电视只有6个频道可以收看，在告知他们这个问题后，花了一整天时间才修好。他们给我们安排了另一个房间，于是我们收拾行李，在住宿的最后12个小时搬走了。老板们需要好好经营一下生意。
换了管理层！
我在这家酒店住了很多年，因为我的家人在兰辛！从员工来看，我发现这家酒店换了管理层，其他老板的员工都很健谈友好，让人感觉宾至如归！我上上个周末刚住过，这个周末也会住在那里，但很抱歉，我打算试试其他酒店！
我觉得这家店很可疑。员工不专业，收费过高，简直是敲诈。他们的收费方式糟糕透顶，体验极差。如果可以给负星评价，我肯定会给。我绝对不推荐这家店。
带着孩子一起旅行，醒来后发现房间外有一堆衣服、垃圾和饮料，就像有人在我们房间外的走廊里睡觉一样，而工作人员似乎并不十分在意。
工作人员很友好，乐于助人。我们最担心的是蟑螂。这抵消了我们体验到的所有优点。泳池很大，那里有很多活动。
我的床单从来没有换过，水龙头把手松了，毛巾架生锈了，总的来说，我很沮丧和失望