酒店回复: Estimado huésped:Gracias por tomarse el tiempo para completar nuestra encuesta. Agradecemos sus comentarios sobre su reciente estancia en el Red Roof Inn & Suites Newburgh – Stewart Airport/West Point. Agradecemos sus comentarios sobre la limpieza y el agradable aroma de nuestro hotel, así como la amabilidad de nuestro personal. Agradecemos su comentario sobre la necesidad de remodelación.En Red Roof, siempre agradecemos los comentarios de nuestros huéspedes, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias por elegir Red Roof. Esperamos verlo pronto, si sus viajes lo traen de regreso a nuestra zona.Atentamente,ReyGerencia de Red RoofEspecialista en RediResponse
4.0分
其他
原文
翻译提供方：Google
不错的地方，不错的酒店
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酒店回复: Prezado hóspede,Agradecemos por ter dedicado seu tempo para compartilhar sua experiência no Red Roof Inn & Suites Newburgh - Stewart Airport - West Point. É maravilhoso saber que você gostou da sua estadia conosco. Ficamos felizes que tenha achado nosso hotel e nossa localização maravilhosos. Nos esforçamos para proporcionar uma experiência agradável a todos os nossos hóspedes, e seu feedback é muito importante.Seu feedback positivo é muito importante e nos motiva a continuar proporcionando experiências excepcionais a todos os nossos hóspedes. Obrigado por escolher o Red Roof! Adoraríamos vê-lo novamente, caso suas viagens o tragam de volta à nossa região.Atenciosamente,YnnaGerenciamento do Red RoofEspecialista em RediResponse
3.0分
其他
原文
翻译提供方：Google
不干净，不隔音
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酒店回复: Cher client,Merci d'avoir pris le temps de partager votre expérience au Red Roof Inn & Suites Newburgh – Stewart Airport/West Point. Nous sommes désolés d'apprendre que votre séjour n'a pas été satisfaisant en raison d'une propreté insuffisante et des nuisances sonores. Veuillez nous excuser pour les inconvénients constatés.Nous examinons actuellement ces aspects afin de vous garantir une meilleure expérience. Merci d'avoir choisi Red Roof. Nous espérons que vous nous donnerez l'occasion de vous offrir un meilleur séjour lors de votre prochain séjour dans la région.Cordialement,ViktorDirection Red RoofSpécialiste RediResponse
4.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newburgh – Stewart Airport/ West Point and I appreciate your 8/10 score following your stay. We value you as our guest and welcome your rating. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for choosing Red Roof. We hope to see you again soon.Sincerely,ReyRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
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翻译提供方：Google
都好
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酒店回复: Querido Estimado Huésped,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn & Suites Newburgh - Stewart Airport- West Point. Estamos encantados de que su estancia haya sido agradable. Brindar una experiencia positiva es nuestra principal prioridad y es gratificante recibir su confirmación. Esperamos darle la bienvenida nuevamente en el futuro.Nos encantaría seguir brindándole excelentes experiencias. Esperamos que le brinde a Red Roof la oportunidad de brindarle una experiencia mejorada la próxima vez que sus planes de viaje se presenten en nuestro camino.Atentamente,JMGestión del techo rojo Especialista en RediResponse
4.0分
其他
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The room was very clean and the staff was very nice. The only complaint was the TV - it is small and you have to click through every channel to see what's on as there is no guide. Also, there is no coffee pot in the room, but that's just a minor thing.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn & Suites Newburgh – Stewart Airport/ West Point. We are so pleased to hear that you found your room very clean and that our staff made a positive impression! We appreciate your feedback regarding the television and the absence of an in-room coffee pot. We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
4.0分
其他
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The staff was great, the location is nice overlooking the reservoir, and the room was clean and large. The gym was tiny with no weights and the machines were either not working over very rickety.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newburgh – Stewart Airport/ West Point. We're delighted to hear you found our staff, location and room cleanliness to your liking. We also acknowledge the situation you may have observed with the gym. We value your comments.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DevineRed Roof ManagementRediResponse Specialist
我们住在这里是因为要用附近的机场，对于一晚的短暂停留来说还不错。
方便实惠
干净整洁，服务周到
它只是需要重新装修一下，但它很干净，气味很好，而且服务非常友好。
不错的地方，不错的酒店
不干净，不隔音
没有意见
都好
The room was very clean and the staff was very nice. The only complaint was the TV - it is small and you have to click through every channel to see what's on as there is no guide. Also, there is no coffee pot in the room, but that's just a minor thing.
The staff was great, the location is nice overlooking the reservoir, and the room was clean and large. The gym was tiny with no weights and the machines were either not working over very rickety.