Clean room, great amenities for its price, nice location (huge shopping complex nearby), courteous and helpful staff
3.0分
其他
Shower handle was useless and broken. Bathroom not cleaned properly. All carpets in hotel worn out and dirty.
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酒店回复: Thank you for taking the time to share this feedback. I’m very sorry to hear about the condition of your room and the issues you experienced. A broken shower handle, an improperly cleaned bathroom, and worn carpets are unacceptable, and this is certainly not the standard we strive to maintain.Please know that your comments have been shared with our housekeeping and maintenance teams so we can address these concerns immediately. We appreciate you bringing them to our attention, and we truly apologize for the inconvenience this caused during your stay.We hope you’ll consider giving us another opportunity in the future to provide the clean, comfortable experience you deserve.
5.0分
情侣出游
everything was great! super clean, parking was easy, nice staff. the bar & restaurant had great food/drinks!
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酒店回复: Thank you for the fantastic feedback! We’re thrilled to hear you enjoyed your stay — from our clean rooms and easy parking to the great food and drinks at our bar and restaurant. Our team will be so happy to know they helped make your visit enjoyable. We look forward to welcoming you back to the Holiday Inn Allentown soon!
5.0分
其他
Reservation Issue
There was a little mix up with my reservation, but cleared up within a couple of minutes. The staff was kind enough to work on the problem.
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酒店回复: Thank you for sharing your experience! We’re glad our team was able to quickly resolve the mix-up with your reservation and that you found everyone kind and helpful. We appreciate your understanding and look forward to welcoming you back to the Holiday Inn Allentown for another smooth and enjoyable stay.
5月9日晚上有非常棒的柜台人员，亲切的帮忙，详细说明，一楼的餐厅令人惊艳，汉堡餐饮水准比城里的餐厅更好，值得吃晚餐，一切都很美好
我用它去了一个叫多尼公园的大型游乐园。
游乐园距离酒店仅有几分钟车程。
酒店和游乐园附近有很多餐馆和便利店，非常方便。 。
客房服务非常出色，早餐也非常棒。
早餐很丰盛，员工也非常优秀。
非常好，服务优良。
伟大的
Clean room, great amenities for its price, nice location (huge shopping complex nearby), courteous and helpful staff
Shower handle was useless and broken. Bathroom not cleaned properly. All carpets in hotel worn out and dirty.
everything was great! super clean, parking was easy, nice staff. the bar & restaurant had great food/drinks!
Reservation Issue
There was a little mix up with my reservation, but cleared up within a couple of minutes. The staff was kind enough to work on the problem.