酒店回复: Thank you for choosing to stay with us for your trip to Dorney Park! We’re delighted to hear that our convenient location added to your experience, with easy access to the park and plenty of nearby dining and shopping options.We hope you had a fantastic time at the park and look forward to welcoming you back for your next visit!
4.0分
情侣出游
原文
翻译提供方：Google
客房服务非常出色，早餐也非常棒。
4.0分
情侣出游
原文
翻译提供方：Google
早餐很丰盛，员工也非常优秀。
5.0分
家庭亲子
原文
翻译提供方：Google
非常好，服务优良。
5.0分
家庭亲子
Breakfast was great!! Cisco and Maria and the bartender/ server Dante we're very friendly and gave excellent customer service.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed breakfast and received excellent service from Cisco, Maria, and Dante. They are fantastic members of our team, and we’ll be sure to share your kind words with them. We appreciate you taking the time to recognize their efforts and hope to welcome you back again soon!
5.0分
情侣出游
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Feont desk staff was very helpful and attentive. Room was 80% clean. Shower head was crusted with minerals. Accessible shower leaked a lot of water on the floor.
2.0分
其他
Im a member and never a paid for breakfast. It was always included. Exit back doors aren't secured
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for any confusion regarding your IHG One Rewards benefits. After reviewing your reservation, we noticed your IHG ONE Rewards membership number was not attached at the time of booking or at Check in which meant our team was unaware of your membership and/or benefits during your stay. We truly value your loyalty and would love the opportunity to make this right. Please allow us to personally invite you back to the Holiday Inn Allentown, where breakfast will be on us.Regarding your note on the exit doors, we take guest safety very seriously and will be addressing this concern with our team right away. Thank you for bringing it to our attention.We look forward to welcoming you back soon.
5.0分
商务出差
The staff was amazing there. Would go back to this particular hotel is the opportunity presents itself again
酒店回复: We appreciate your kind review!
2.0分
其他
Room was not clean, socks in closet, half empty water bottle in bathroom, hair in shower.
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酒店回复: Thank you for bringing this to our attention. I’m truly sorry for the cleanliness issues you encountered during your stay — this is not the standard we hold ourselves to. Finding leftover items and hair in the room is unacceptable, and I completely understand your disappointment.Your comments have been shared with our housekeeping team so we can address this immediately and ensure it does not happen again. We truly appreciate your feedback, as it helps us improve.We hope you’ll consider giving us another opportunity to provide the clean, comfortable stay you should always expect from us.
5月9日晚上有非常棒的柜台人员，亲切的帮忙，详细说明，一楼的餐厅令人惊艳，汉堡餐饮水准比城里的餐厅更好，值得吃晚餐，一切都很美好
我用它去了一个叫多尼公园的大型游乐园。
游乐园距离酒店仅有几分钟车程。
酒店和游乐园附近有很多餐馆和便利店，非常方便。 。
客房服务非常出色，早餐也非常棒。
早餐很丰盛，员工也非常优秀。
非常好，服务优良。
Breakfast was great!! Cisco and Maria and the bartender/ server Dante we're very friendly and gave excellent customer service.
Feont desk staff was very helpful and attentive. Room was 80% clean. Shower head was crusted with minerals. Accessible shower leaked a lot of water on the floor.
Im a member and never a paid for breakfast. It was always included. Exit back doors aren't secured
The staff was amazing there. Would go back to this particular hotel is the opportunity presents itself again
Room was not clean, socks in closet, half empty water bottle in bathroom, hair in shower.