酒店回复: Dear T,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
5.0分
家庭亲子
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翻译提供方:Google
服務優良,位置優越。
5.0分
其他
原文
翻译提供方:Google
令人愉快的
1.0分
其他
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There is a very rude lady working the front desk that should be fired ! There was almost nobody staying there and this rotten miserable woman refused our reservation due to showing up a day late when we called and told them that we were going to be late! I will tell everyone that I know not to stay at a quality inn ever again due to the way that they are allowed to treat customers !
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酒店回复: Dear Bradley,Thank you for sharing this experience. What you described regarding the handling of your reservation and the interaction at the front desk is not the level of professionalism or courtesy we expect from our team. We will be addressing this internally to ensure guests are treated with respect and clear communication is upheld, especially in situations involving arrival changes. We appreciate you bringing this to our attention.Sincerely,Management Team.
1.0分
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Better hotels in the area. This place is a no, very old. I travel to Greenville often; I have no idea why I picked this place. I read the reviews they were decent thought it would be fine, absolutely not.
1.0分
其他
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Our stay is for tomorrow night. We inadvertently put wrong date and had to eat that $&. We tried to change it as soon as we discovered our error but y’all wouldn’t refund us. Poor customer service.
3.0分
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When we first checked in our room had a very strong perfume smell. We went to the front desk to complain and she changed our room. The 2nd room did not smell.
房间设施齐全。冷气、冰箱、电视机、电吹风、咖啡机都有,独立卫生间,有公共游泳池。
酒店非常一般,价格还不便宜,周边的希尔顿比他强多了,希尔顿离亚超近,非常方便购物和解决个人日常吃饭问题。
酒店位置方便、房间干净木地板,床好睡,有泳池,附设早餐。一切如网上所说的,住的舒服!
难道酒店不值这个价钱吗?感觉不是很新,但是没发现设施有什么问题。
不过,也许是不是很安全的地方,半夜有救护车开过来,还有一些噪音(我听不懂的声音)。也许只有当我呆在那里的时候。
服務優良,位置優越。
令人愉快的
There is a very rude lady working the front desk that should be fired ! There was almost nobody staying there and this rotten miserable woman refused our reservation due to showing up a day late when we called and told them that we were going to be late! I will tell everyone that I know not to stay at a quality inn ever again due to the way that they are allowed to treat customers !
Better hotels in the area. This place is a no, very old. I travel to Greenville often; I have no idea why I picked this place. I read the reviews they were decent thought it would be fine, absolutely not.
Our stay is for tomorrow night. We inadvertently put wrong date and had to eat that $&. We tried to change it as soon as we discovered our error but y’all wouldn’t refund us. Poor customer service.
When we first checked in our room had a very strong perfume smell. We went to the front desk to complain and she changed our room. The 2nd room did not smell.