Clean, spacious room. Comfy bed and pillows. Had issues with the shower head which didn't work and maintenance was prompt and attentive. We were immediately moved to another room which was just as nice with a working shower! Miss Kelli was the best at Front Desk. She gave us good recommendations on where to eat and was sure to get us the shuttle there and back. Breakfast was delicious, especially those potatoes - Thanks, Miss Tina! We will definitely stay again!
早餐不错,选择丰富。我们入住时被告知泳池暂停服务。工作人员表示不确定何时开放。晚餐回来时,泳池正在举办派对,我们询问是否可以使用时,工作人员很热情地回复了。早上我们去洗澡时,水温一直很低。很遗憾不能使用泳池或按摩浴缸,只能洗个冷水澡来开始新的一天。
我们的入住体验不太好。
缺点:房间有异味,空调噪音大,遥控器坏了,工作人员不知为何没有帮我们整理床铺,马桶冲水无力,洗手池出水不热,电梯需要改进一下,速度也需要提升。包含的早餐热食在我们下楼之前就用完了。停车位很紧张。
优点:大多数员工都很友好,并尽力解决一些问题(例如遥控器和整理床铺)。酒店很安静,周边环境感觉很安全。不过,停车场某些区域的照明需要更新一下。
前台Ramisha太不友善了。我当时想找个停车位,她让我把车停在一个危险的地方,然后她就从她的位置出来,盯着我,指责我虐待另一个客人。而且,即使我当时并没有在大堂前找停车位,她还是不停地大喊大叫,说我不允许在那里停车。她根本没听我说我不是想在那里停车。她根本不听我这个客人的抱怨,却听信了另一个客人撒谎的抱怨。那是我一生中最糟糕的经历。游泳池很脏,走廊里弥漫着**的臭味,火警警报也无缘无故地响个不停。我凌晨2点离开酒店,预订了另一家酒店。
我觉得150美元的价格,没有广告宣传的泳池和热水浴缸,而且服务又差,不值这个价。我建议预订前联系酒店,了解一下设施。
我丈夫和孩子们一走进房间,一股味道扑面而来。我们以为是因为房间里的空调关了。结果房间里弥漫着一股霉味。第二天早上,全家都病了。
8月3日退房,没有热水淋浴
不像 5 天,我们从来没有使用过游泳池,那里超级酷
热水浴缸坏了。
第一个房间的热水坏了。
卓越
Clean, spacious room. Comfy bed and pillows. Had issues with the shower head which didn't work and maintenance was prompt and attentive. We were immediately moved to another room which was just as nice with a working shower! Miss Kelli was the best at Front Desk. She gave us good recommendations on where to eat and was sure to get us the shuttle there and back. Breakfast was delicious, especially those potatoes - Thanks, Miss Tina! We will definitely stay again!