我在4月16日预订了一间带两张大床的房间，计划4月27日入住。抵达后，我被告知酒店出现了超额预订的问题，我只能住到一张特大床，而不是我要求的两张大床。如果我想要一张特大床，我会要求一张特大床。我问为什么入住前没有告知我这个问题，对方回答说“我不知道”。除了没有得到我预订的房间外，我还额外支付了两张大床的费用，而且没有退还差价。除了床的问题让我很失望之外，马桶冲水三四次才用一次。这家酒店附近还有其他几家酒店。下次来这个地区，我一定会选择其他酒店。

入住体验糟透了！我和妻子还有两个儿子预订了两居室，准备去参加棒球锦标赛。入住时，他们说因为两居室预订过多，所以把我们换成了一居室，而且他们对此束手无策。我问他们为什么，他们就说我们住的房间不适合四个人住，还说房间里有一张折叠床，结果他们却很不高兴。客户服务太差了！没有折扣，也没有因为没有得到我预订的东西而提供任何优惠。我要求他们给予折扣，结果他们却很生气。

The room was clean. Everyone was nice. Laundry room was convenient and the exercise room was next to it. My only complaint really was that the do not disturb sign on the door wasn’t respected. It’s frustrating when someone walks in after telling them through the door that you haven’t checked out yet. I would still recommend this hotel.

Very nice Hotel

The girls at the front desk were very friendly. When we called because there was no remote for tv and they brought one right away. Asked for another pillow, again, right away! Clean room, ac worked wonderfully!! Good breakfast! All in all, very nice Hotel!!

The beds were extremely comfortable. Towels being refreshed more often than they were would have been nice. We stayed for 5 days and only had new towels the night before our last day. There is no fan in the bathroom and the towels never dried, even when they were hanging up each day. In locations with high heat and humidity, a bathroom fan is a must. We had to use the blow dryer each day to get the moisture out of the bathroom and unfog the mirror. the daily breakfast was good and the coffee was always hot. We would stay here again, and hopefully the bathrooms will have fans next time. :)