酒店回复: Dear Guest,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our facilities well-equipped and our team welcoming and attentive.We also appreciate your kind comments regarding our location and the variety of nearby restaurants. While our rooms are cozy, we are glad that they met your needs and that you enjoyed your stay overall.Your feedback is very valuable to us and motivates our team to continue providing excellent service. We look forward to welcoming you back on your next visit.Warm regards,
酒店回复: Dear Guest,We appreciate that you took the time to share your experience with us.Your kind words about our team are greatly appreciated. We try to make sure all our guests have the best experience they can with us and we will always go the extra mile to ensure your expectations are met. Nonetheless, we are pleased that you found your room ideal for your requirements.We are hoping to welcome you back in the future. All the best.Equipo Barceló Emperatriz
5.0分
豪华房 1张特大床
家庭亲子
交通便利。
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酒店回复: Dear Guest,First and foremost, we would like to sincerely thank you for taking the time to share your valuable feedback with us through this review. We are truly pleased to know that your stay was a positive experience and that one of the aspects you appreciated most was the convenience of our location.Indeed, one of the greatest advantages of our establishment is the ease of access and excellent connectivity to major transportation options. We are strategically situated so that both business and leisure travelers can move around with comfort and efficiency. Our close proximity to metro stations, bus lines, and main roads allows for easy access to key areas of the city, including tourist attractions, shopping districts, cultural sites, and financial centers.We are delighted to hear that this feature met your expectations and contributed to a satisfying stay. It is essential for us that our guests not only enjoy the comfort of our facilities but also benefit from the practicality our location offers for their daily movements.We hope to have the pleasure of welcoming you back in the future and that during your next visit, you will also have the opportunity to enjoy other aspects of our service that we strive to provide with care and dedication. Should you need any further assistance or have suggestions for improvement, please do not hesitate to let us know we are always eager to offer an increasingly complete and personalized experience.Thank you for your high rating and trust. We look forward to welcoming you again soon.Sincerely,Equipo Barceló Emperatriz
酒店回复: Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our warm and timely service, as well as the cleanliness of your room and the variety offered at breakfast.We understand that the room size did not fully meet your expectations, and we truly value your comments as they help us improve. Please know that we offer a range of room categories, and we would be happy to assist you in selecting a more spacious option for your next stay.It was a pleasure having you with us, and we look forward to welcoming you back for an even more comfortable experience.Warm regards,Belén Fernández CastánGuest Experience
酒店回复: 尊敬的 KA SING，
我们非常感谢您慷慨的评价，并感谢您在入住期间给予我们全方位的最高评分。得知您认为我们是您在西班牙旅行期间最满意的酒店，我们深感荣幸。这份美好的评价对我们的团队意义非凡。
我们很高兴您喜欢我们酒店的整洁、舒适、温馨的氛围，以及前台周到的服务。知道我们的努力让您在马德里的旅程更加难忘，这是我们最大的回报。
我们非常荣幸地欢迎您下次来马德里再次入住，并期待再次为您提供卓越的住宿体验。
此致，
点评来源 Trip.com
4.8分
甄选房
家庭亲子
停车的话是让酒店人员待客泊车的，可能停到附近其他地方去的，每天35欧元。用的时候他们再通知开过来。
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酒店回复: Dear guest,Thank you very much for your wonderful review and for rating our amenities, cleanliness, surroundings, and service so highly. We are especially pleased to hear that you appreciated our valet parking service. It is designed to make your stay as convenient and stress-free as possible.We sincerely hope to welcome you back in the near future.Kind regards,Equipo Barceló Emperatriz
房间比较小，但设施都很完善，员工都很热情，服务很好。所处的地理位置非常好，周边餐厅也很多。
我在这家酒店住得很愉快。员工很友好，他们送给我们一顶可爱的帽子作为礼物，真是个惊喜。
房间很不错，服务也很好。早餐尤其丰富，是我在欧洲酒店里，早餐算是数一数二的。地理位置一般，因为要离公司近点，所以去景点会有Uber打车15欧左右的路程。正好赶上了马德里下大雨又冷又潮湿，大堂里没有一点暖气，实在太冷了，没法坐在大堂休息区域。
交通便利。
服务不错，热情及时。房间比较小，基本放了行李箱就没什么空间了，但比较干净，早餐也不错，选择种类很多。
这是我两周西班牙之行住过的最好的酒店！干净舒适，前台服务也很棒！下次再来马德里，我们一定会再选择这里！
停车的话是让酒店人员待客泊车的，可能停到附近其他地方去的，每天35欧元。用的时候他们再通知开过来。
还行吧，考虑到酒店的价格，也说不上多差。一切都挺标准的。对预算有限的旅行者来说是个不错的选择。
一家雅致又干净的精品酒店，坐落在一条安静的街道上。步行即可到达萨拉曼卡区，那里是高档购物和餐饮的聚集地。前台办理入住的效率非常高。早餐真的很棒——既有品类不错的自助餐，还可以从菜单上点鸡蛋/主食。
酒店坐落在一个安静的高档社区，离几家外国大使馆不远。这里比市中心区域清净得多。虽然离太阳门广场不是很近，但我们还是选择步行过去，一路欣赏着两旁的高端商店和漂亮的建筑，非常惬意。我们的房间很干净。自助早餐也还不错，选择挺多的，这个价格比出去吃划算多了。