酒店回复: Dear Valuable guest, Warmest greetings from Ibis Styles Jatibening.Thank you so much for taking your time and give us such amazing review. It is our pleasure to know that you and your family has been well taken care by our team and had a memorable staying experience at ibis Styles Bekasi Jatibening. Your compliment to entire team has been well addressed and becoming their motivation to strive for service excellence in the future. Once again thank you so much for recommend us to Trip.com readers and we absolutely look forward to welcome you again at ibis Styles Bekasi Jatibening. Warm regards, Rahmad DARTIUS Assistant Front Office Manager

酒店回复: Kepada tamu yang terhormat,Salam hangat dari Ibis Styles Bekasi Jatibening. Terima kasih telah memilih hotel kami saat berkunjung ke Kota Bekasi.Kami telah membaca ulasan anda dengan seksama dan sangat berarti untuk pengembangan pelayanan kami di kemudian hari. Kami senang mendengar bahwa Anda menemukan kamar kami cukup bersih. Kami mohon maaf atas ketidaknyamanan yang Anda alami karena AC di area umum yang belum berfungsi secara normal. Kami juga ingin memberitahu bahwa kami telah menyediakan 2 unit dispenser air mineral di setiap koridor untuk kenyamanan tamu, sehingga Anda dapat mengambilnya sesuai kebutuhan. Adapun hal ini kami implementasikan untuk program Green Key dan Single Use plastic dimana kami tidak menggunakan air mineral dalam botol plastik karena akan mencemari lingkungan. Kami juga ingin menjelaskan bahwa dekorasi kamar kami telah sesuai dengan guidance AccorHotels untuk brand Ibis Styles, namun kami akan terus mempertimbangkan umpan balik Anda untuk meningkatkan kualitas pengalaman menginap di hotel kami.Terima kasih atas kesempatan untuk melayani Anda kembali di Ibis Styles Bekasi Jatibening.Hormat kami,Hieronimus SupadmaFront Office Manager

酒店回复: Dear valuable guest,Warmest greetings from Ibis Styles Jatibening.Thank you for taking the time to share such a thoughtful and detailed review on Trip.com. We’re truly honored by your kind words and delighted to know your visit was so memorable.It’s wonderful to hear that every touchpoint—from the warm welcome at arrival to the thoughtful personalization in your room—contributed to a stay that felt both special and seamless, and that you enjoyed the location, design, and attention to detail.Your comments about the cleanliness of swimming pool, room comfort, and affordability rate are greatly appreciated, and we’re glad the quality of food and service met your expectations throughout the day. The team will be especially happy to know that their service stood out not individually, but collectively—a true reflection of their dedication to hospitality.Thank you once again for your generous words. We look forward to welcoming you back to Ibis Styles Jatibening, where your comfort and experience will always be our highest priority.Warm regards,Rahmad DartiusGuest Experience Champion

酒店回复: Dear Mutouxiaotian,Warmest greetings from Ibis Styles Jatibening.Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your kind words about our Room rate and amazing service from our staff. It’s wonderful to hear that these aspects of your stay met your expectations.We also sincerely apologize for the inconveniences you experienced. Please know that we have taken immediate action to address the ack of food variety and the distance from the shopping center. Your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and offer you a stay that exceeds your expectations.Best regards,Rahmad DARTIUSAssistant Front Office Manager

酒店回复: Dear Mr. Yufenggo,Salam hangat dari Ibis Styles Bekasi Jatibening.Terima kasih atas kesediaan anda untuk menulis ulasan yang positif tentang Ibis Styles Bekasi Jatibening! Kami senang mendengar bahwa Anda merasa nilai untuk uang yang Anda bayarkan sangat baik. Kami berusaha untuk selalu memberikan fasilitas yang bagus, kebersihan yang tinggi, dan pelayanan yang memadai kepada semua tamu kami.Kami senang mendengar bahwa kami telah berhasil memenuhi harapan Anda dalam hal fasilitas, kebersihan, dan pelayanan. Kami akan terus berusaha untuk meningkatkan kualitas kami dan memberikan yang terbaik kepada tamu kami.Terima kasih atas feedback Anda, dan kami berharap dapat menyambut Anda kembali di Ibis Styles Bekasi Jatibening dalam waktu dekat!Salam hormat,Hieronimus SupadmaFront Office ManagerIbis Styles Bekasi Jatibening

酒店回复: Dear Valuable guest,Thank you for taking the time to tell us about your experience at the ibis Styles Bekasi Jatibening. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards, Rahmad DARTIUSAssistant Front Office Manager

酒店回复: 亲爱的 Bayu Dwi Hardianto， 感谢您给予我们积极的评价。我们非常感激，并希望在不久的将来再次欢迎您入住宜必思尚品勿加泗加提本宁酒店。 此致， Jaka Aditya Rahman 客房部经理

酒店回复: 尊敬的客人， 我们非常高兴并感谢您给予的积极评价。我们很荣幸能够知道房间的清洁度和价格、早餐以及我们提供的服务都满足您的期望，感谢您对我们的一位员工“Robby 和 Savira”的赞扬。我们将传达这一点，我们相信这将增加我们为所有客人提供最好服务的热情。 再次感谢您，我们将永远期待您下次光临宜必思尚品贝克西贾蒂贝宁酒店。 此致， 杰克·阿迪亚·拉赫曼 运营经理