Had to return to front desk several times because our keys didn't let us in our room. One key never worked. Front desk staff didn't seem to care either. Good breakfast options.
4.0分
家庭亲子
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The hotel was very nice and the service was good. The room was supposed to be handicap accessible for my mother with a walker, but there were some issues with the accessibility. First of all, the door was so heavy that she couldn't have opened it on her own. The door to the bathroom was spring loaded so it was a struggle for her to keep it open anytime she wanted to go in and out of the bathroom. I appreciate that there were grab bars in the bath, but a more accessible shower for handicap rooms would be nice. Other than that, the room was nice but I had to reserve a king room with a sofa bed for her to sleep in because the regular beds are far too high for her to get into by herself.
3.0分
情侣出游
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Check in was fine, friendly enough fellow at the desk. Overall the facility could use some updating and a deep cleaning. There was visible dirt in the corners of the elevator and our mattress pad was also visibly stained. Additionally the refrigerator ran loudly all night waking us both up. Finally the ceiling appeared to have water damage and was breaking apart in one spot.
1.0分
家庭亲子
Our bed had little black hairs all over it. Our keys weren’t working. Just an annoying experience.
4.0分
情侣出游
I don’t know why but they gave us a handicap room. Dim lighting. Room didn’t feel fresh, a bit run down.
5.0分
其他
The property is clean, quiet and the staff was very nice. Pool was a hit with our kids!
5.0分
其他
The lady that checked us in was fantastic! She was very accommodating and made sure
3.0分
情侣出游
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we chose this property because of the hot tub. I have joint issues so soaking in a hot tub is beneficial to me. But the Jets on this hot tub were not working. When I asked staff about it, he said we just have hot water no bubbles. I have never encountered a hot tub where the jets don’t work. There was a button on the wall that we pressed several times to no avail. So I assume at one time they did work. Maybe that is something they should put online. Because the several people that have asked me about my stay I told them definitely don’t choose this property.
3.0分
其他
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O.K. Stay - pros and cons
The hotel is in a nice location and does have nice ammenities. The breakfast was very good and a nice selection and the common area is very nice. Coffee is good. But the hot tub did not work and the front desk really did not care at all. Plus the pool was filthy. Looks like it had not been cleaned for quite a long time. Also, the air conditioning in the room by the bed was o.k. and would cool that room. But the rest of the room and the entire hotel was hot. Uncomfortably hot and stuffy and no air flow. The place really could use a little work and then would be much more appealing.
5.0分
其他
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Front desk personnel were welcoming and friendly. The reception and rooms were clean. Swimming pool was a nice comfortable temperature and the whirlpool/hot tub was warm and relaxing. There were many options for breakfast food; good for kids with several low-carb protein options.
Had to return to front desk several times because our keys didn't let us in our room. One key never worked. Front desk staff didn't seem to care either. Good breakfast options.
The hotel was very nice and the service was good. The room was supposed to be handicap accessible for my mother with a walker, but there were some issues with the accessibility. First of all, the door was so heavy that she couldn't have opened it on her own. The door to the bathroom was spring loaded so it was a struggle for her to keep it open anytime she wanted to go in and out of the bathroom. I appreciate that there were grab bars in the bath, but a more accessible shower for handicap rooms would be nice. Other than that, the room was nice but I had to reserve a king room with a sofa bed for her to sleep in because the regular beds are far too high for her to get into by herself.
Check in was fine, friendly enough fellow at the desk. Overall the facility could use some updating and a deep cleaning. There was visible dirt in the corners of the elevator and our mattress pad was also visibly stained. Additionally the refrigerator ran loudly all night waking us both up. Finally the ceiling appeared to have water damage and was breaking apart in one spot.
Our bed had little black hairs all over it. Our keys weren’t working. Just an annoying experience.
I don’t know why but they gave us a handicap room. Dim lighting. Room didn’t feel fresh, a bit run down.
The property is clean, quiet and the staff was very nice. Pool was a hit with our kids!
The lady that checked us in was fantastic! She was very accommodating and made sure
we chose this property because of the hot tub. I have joint issues so soaking in a hot tub is beneficial to me. But the Jets on this hot tub were not working. When I asked staff about it, he said we just have hot water no bubbles. I have never encountered a hot tub where the jets don’t work. There was a button on the wall that we pressed several times to no avail. So I assume at one time they did work. Maybe that is something they should put online. Because the several people that have asked me about my stay I told them definitely don’t choose this property.
O.K. Stay - pros and cons
The hotel is in a nice location and does have nice ammenities. The breakfast was very good and a nice selection and the common area is very nice. Coffee is good. But the hot tub did not work and the front desk really did not care at all. Plus the pool was filthy. Looks like it had not been cleaned for quite a long time. Also, the air conditioning in the room by the bed was o.k. and would cool that room. But the rest of the room and the entire hotel was hot. Uncomfortably hot and stuffy and no air flow. The place really could use a little work and then would be much more appealing.
Front desk personnel were welcoming and friendly. The reception and rooms were clean. Swimming pool was a nice comfortable temperature and the whirlpool/hot tub was warm and relaxing. There were many options for breakfast food; good for kids with several low-carb protein options.