The attendant switched our room for us from pet friendly to a non pet friendly room with no problems.
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酒店回复: "Thank you for your kind review! We're glad our team was able to accommodate your request smoothly. We look forward to welcoming you again soon!"
5.0分
其他
Excellent hotel
We had a great stay at this hotel. The staff was super helpful and friendly and the place was very clean. Would definitely go back !
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
4.0分
其他
The staff was wonderful! Accommodations were sufficient for what we needed- the hotel feels older but was well maintained
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
5.0分
情侣出游
Staff was amazing especially Bobby the pm front desk attendant. Very kind and made you feel so welcome
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we'll be sure to pass along your compliments to Bobby. We look forward to welcoming you back soon!
4.0分
情侣出游
Could use some maintenance in certain areas but overall nice place to stay and the pool is very very nice and clean.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4.0分
商务出差
No gym as website indicated = no more stays here
Website indicated that there was a gym, but premise showed me differently :(
4.0分
其他
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Nice hotel and location but pricey
The hotel was more than adequate. Location within walking distance to park/beach and downtown was ideal. The pool and surrounding area was very clean. There was a small bar area that set up in the evening off the lobby which was nice. The hotel itself had s a bit dated. I would think for the price we were charged for the night the owners would put a more modern touch on it. We have stayed here a few times, both in the summer and winter, and would probably stay and recommend to others.
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
5.0分
家庭亲子
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This was an excellent property. The rooms were very clean and well appointed. The pool was wonderful and relaxing. The breakfast provided was very nice with fresh fruits, cereals, and a very nice hot bar. Very nicely situated close to shopping and restaurants. The staff was excellent, attentive and courteous. Highly recommended
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
5.0分
家庭亲子
Fun property! Nice little bar onsite and convenient to everything Minocqua.
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
4.0分
情侣出游
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Breakfast was limited and lacking variety. Suite only had very low chairs which were much too low for those with mobility limitations. Suggested to management that they replace the chairs with a suitable height love seat or sofa and ditch a cheesy fireplace which currently rules out that option. Seniors would welcome that change.
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酒店回复: Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!
The attendant switched our room for us from pet friendly to a non pet friendly room with no problems.
Excellent hotel
We had a great stay at this hotel. The staff was super helpful and friendly and the place was very clean. Would definitely go back !
The staff was wonderful! Accommodations were sufficient for what we needed- the hotel feels older but was well maintained
Staff was amazing especially Bobby the pm front desk attendant. Very kind and made you feel so welcome
Could use some maintenance in certain areas but overall nice place to stay and the pool is very very nice and clean.
No gym as website indicated = no more stays here
Website indicated that there was a gym, but premise showed me differently :(
Nice hotel and location but pricey
The hotel was more than adequate. Location within walking distance to park/beach and downtown was ideal. The pool and surrounding area was very clean. There was a small bar area that set up in the evening off the lobby which was nice. The hotel itself had s a bit dated. I would think for the price we were charged for the night the owners would put a more modern touch on it. We have stayed here a few times, both in the summer and winter, and would probably stay and recommend to others.
This was an excellent property. The rooms were very clean and well appointed. The pool was wonderful and relaxing. The breakfast provided was very nice with fresh fruits, cereals, and a very nice hot bar. Very nicely situated close to shopping and restaurants. The staff was excellent, attentive and courteous. Highly recommended
Fun property! Nice little bar onsite and convenient to everything Minocqua.
Breakfast was limited and lacking variety. Suite only had very low chairs which were much too low for those with mobility limitations. Suggested to management that they replace the chairs with a suitable height love seat or sofa and ditch a cheesy fireplace which currently rules out that option. Seniors would welcome that change.