酒店回复: Hello Steve,We appreciate that you've taken the time to share with us regarding our breakfast and also our room. We hope to see you again to deliver you with a 5 star experience.
酒店回复: Hello Mary,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
5.0分
其他
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Girl Power at the BEST
My trip was for unforseen reasoning and given the circumstances the staff made my family and I feel so at home. Marianne and Mimi was who greeted me upon my arrival and these ladies sure know a thing about southern hospitality. I felt like family and I knew them forever. The other lady at the front (I didn't get her name) but had a very dark burgundy color hair was so sweet and helpful. The breakfast prep lady as well. If I don't have to come back down for family matters I just want to come back just because
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酒店回复: Hello Tiffany,Thank you for sharing your heartfelt experience with us. We're delighted to hear that Marianne, Mimi, and our team made you feel at home during your stay, embodying the warmth of southern hospitality. It's wonderful to know that their kindness left such a lasting impression on you and your family. We appreciate your kind words and look forward to welcoming you back in the future, hopefully under happier circumstances.
5.0分
情侣出游
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We were very impressed with Best Western Plus! Very clean& quiet.
I gave 4 stars because the bed was too soft, as well as the pillows. Nowadays most use memory foam mattresses and pillows. Made sleeping difficult.
The room was very humid & AC would come on frequently but as soon as it stopped, it would feel muggy. Just to note it was 90 degrees or more with high humidity outside!!
Overall our stay was very pleasant but please get foam bedding, before our next visit.
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酒店回复: Hello Lynda,Thank you for your feedback! We're glad to hear you enjoyed the cleanliness and quietness of our hotel. We appreciate your comments regarding the bedding and humidity levels; they will certainly be taken into consideration as we continually strive to improve our guest experience. Our team is always working to enhance comfort for future stays, and we hope to welcome you back with an even better experience next time. Your insights play an important role in this process, and we value your input.
5.0分
商务出差
We have stayed at this hotel before. Clean, respectful, friendly staff. Would highly recommend.
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酒店回复: Hello chad, Thank you for your kind words about your recent stay! We're delighted to hear that you found our hotel clean and our staff friendly and respectful. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Your feedback inspires our team to continue providing excellent service.
4.0分
朋友出游
My stay was good. No issues,which was nice.
Grainy counter staff was really nice and very friendly.
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酒店回复: Hello Keith,We are pleased to hear that you had a good stay and that our front desk staff left a positive impression. Your kind words are truly appreciated and we look forward to welcoming you back in the future.
5.0分
其他
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I loved the front desk energy!!
Check in was a breeze & the receptionist was absolutely the highlight from checking in to checking out. I was absolutely amazed at her bubbly personality & the willing to go above & beyond to solve any issues.
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酒店回复: Hello Megan,Thank you for sharing your positive experience with us! Our team truly takes pride in providing exceptional service to all our guests. It's great to hear that the receptionist made a lasting impression on you with their welcoming demeanor and dedication to excellent customer service. We appreciate your kind words and hope to welcome you back soon for another delightful stay.
3.0分
其他
The only issue i have. The rooms are very dated. I had to visit the chiropractor after sleeping on that mattress for 2 days.
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酒店回复: Hello John,We're sorry to hear the room didn't meet your expectations. Your feedback is valuable for our improvement. Please contact our management team directly to discuss your experience further.
3.0分
其他
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Betty birthday trip
Staff was very friendly. Outdoor pool was closed, probably because the water was very cloudy. First floor smelled of pot smoking. Hotel is old and needs upgrading. Usual hotel breakfast. Small town, but numerous choices for dining.
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酒店回复: Hello Diane, We appreciate your kind words about our friendly staff. We regret the inconvenience with the pool and room smell. Our team strives to maintain high standards. Your feedback is important for our future improvements. We're glad to hear you found dining options plentiful in our charming town.
房间干净整洁，绝对值得推荐！早餐美味，价格实惠！
物业很干净。房间很好，床垫很舒服。我们在一楼靠近制冰机，制冰机没有封闭，所以我们多次听到有人取冰。此外，天花板隔音效果不佳，所以我们在晚上的大部分时间都能听到人们走动的声音。不是他们的错，只是糟糕的设计。除此之外，这个地方很好，早餐也很好
这是一次愉快的住宿。我们只住了一晚，第二天一早就离开了。房间很干净，但浴巾看起来很旧，应该更换。尽管用餐区布置得很好，但早餐并不合我们的胃口。
Girl Power at the BEST
My trip was for unforseen reasoning and given the circumstances the staff made my family and I feel so at home. Marianne and Mimi was who greeted me upon my arrival and these ladies sure know a thing about southern hospitality. I felt like family and I knew them forever. The other lady at the front (I didn't get her name) but had a very dark burgundy color hair was so sweet and helpful. The breakfast prep lady as well. If I don't have to come back down for family matters I just want to come back just because
We were very impressed with Best Western Plus! Very clean& quiet.
I gave 4 stars because the bed was too soft, as well as the pillows. Nowadays most use memory foam mattresses and pillows. Made sleeping difficult.
The room was very humid & AC would come on frequently but as soon as it stopped, it would feel muggy. Just to note it was 90 degrees or more with high humidity outside!!
Overall our stay was very pleasant but please get foam bedding, before our next visit.
We have stayed at this hotel before. Clean, respectful, friendly staff. Would highly recommend.
My stay was good. No issues,which was nice.
Grainy counter staff was really nice and very friendly.
I loved the front desk energy!!
Check in was a breeze & the receptionist was absolutely the highlight from checking in to checking out. I was absolutely amazed at her bubbly personality & the willing to go above & beyond to solve any issues.
The only issue i have. The rooms are very dated. I had to visit the chiropractor after sleeping on that mattress for 2 days.
Betty birthday trip
Staff was very friendly. Outdoor pool was closed, probably because the water was very cloudy. First floor smelled of pot smoking. Hotel is old and needs upgrading. Usual hotel breakfast. Small town, but numerous choices for dining.