Property was remote. That was the appeal. The 2nd floor and room Iwas in had had some water damage and leaking that really bothered my allergies. I woke up stuffy and the carpet fresh used in the hallway was overwhelming.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear the remote location was appealing. However, we apologise for the issues you encountered with water damage and the carpet fresh scent. We understand how that impacted your comfort, especially with your allergies. We will address these concerns with our team to ensure future guests have a better experience. We appreciate you sharing your thoughts and hope to provide a more pleasant stay next time.
5.0分
其他
展开
Amazing !!!! Perfect place for a relaxing family trip. The view of the river from the balcony and the outdoor lounge area was beautiful. Employees were friendly and hotel was clean and very welcoming atmosphere. We will definitely be returning next time we are in the area.
展开
酒店回复: Dear Guest,Thank you for your amazing feedback! We're so glad to hear that you had a relaxing family trip and enjoyed the beautiful river view, the outdoor lounge, and our friendly staff. We look forward to welcoming you back on your next visit to the area!
5.0分
家庭亲子
展开
Loved the balcony over the river. beds excellent comfort and clean. The staff was great. It listed a jet tub and it wasn't however we didn't care.. everything else was perfect. We look forward to a return trip...
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re thrilled to hear you loved the balcony over the river, found the beds comfortable, and enjoyed the clean room. We're also glad the staff made a positive impact. However, we regret the misunderstanding with the jet tub, but we're happy that everything else was perfect. We look forward to welcoming you back for your next trip!
5.0分
情侣出游
We love staying here, we go out on the porch to watch the river rolling by. It's a quite stay with a great breakfast.
展开
酒店回复: Dear Guest,Thank you for sharing such a lovely experience! Watching the river and enjoying a peaceful stay sounds wonderful. We're glad you enjoyed the breakfast too. We look forward to welcoming you back soon!
5.0分
其他
展开
River Hotel
It was secluded away from everything. Nice river running behind it. It has a really good continental breakfast. Clean maybe a bit over priced maybe 125.00- 150.00 a nite nice. And the staff was awesome.
5.0分
其他
Limited park, but nice & clean facility. Kids loved the pool & we enjoyed watching the peaceful river.
展开
酒店回复: Dear Guest,Thank you for your feedback! We're glad you enjoyed our clean facility, the pool for the kids, and the peaceful river view. We appreciate your visit and hope to see you again soon!
4.0分
家庭亲子
展开
The property itself is fabulous, so beautiful with the river. Perfect for a relaxing stay, while the staff are polite, they seemed bored and not talkative. The property would be 5 star with more attention to customer service and being personable with guests. The food is okay but the woman working was very welcoming.
展开
酒店回复: Dear Guest,Thank you for your kind words about the property—we’re glad you enjoyed the beautiful setting by the river. We appreciate your feedback on the staff and service, and we’ll work on improving the guest experience by encouraging more engagement and attentiveness. It's great to hear the breakfast attendant made a positive impression!
我预订的是特大床套房。办理入住时，我们被安排到的第一间房里有其他客人。我们到前台说明了情况，他们给我们换了一间房。结果第二间房里也有其他客人。之后，他们告诉我们只剩下一间大床房了，所以我们没能住到我们预订的房间。而且，房间里窗户内侧还有虫子在爬。强烈不推荐这家酒店，以后也不会再来了。
阳台和早餐露台的景色非常优美，工作人员友好热情，早餐提供无咖啡因咖啡也很不错。
房间和早餐略显陈旧，我们认为还有改进的空间。
不过，我们还是会再次预订这家酒店，作为短暂停留，从这里探索大烟山。
绝不再来。
后门玻璃完全看不见，需要更换。房间里的热水浴缸，开关坏了。浴帘太长，很危险。淋浴漏水。床硬得像石头。早餐难以下咽，根本吃不下。
Property was remote. That was the appeal. The 2nd floor and room Iwas in had had some water damage and leaking that really bothered my allergies. I woke up stuffy and the carpet fresh used in the hallway was overwhelming.
Amazing !!!! Perfect place for a relaxing family trip. The view of the river from the balcony and the outdoor lounge area was beautiful. Employees were friendly and hotel was clean and very welcoming atmosphere. We will definitely be returning next time we are in the area.
Loved the balcony over the river. beds excellent comfort and clean. The staff was great. It listed a jet tub and it wasn't however we didn't care.. everything else was perfect. We look forward to a return trip...
We love staying here, we go out on the porch to watch the river rolling by. It's a quite stay with a great breakfast.
River Hotel
It was secluded away from everything. Nice river running behind it. It has a really good continental breakfast. Clean maybe a bit over priced maybe 125.00- 150.00 a nite nice. And the staff was awesome.
Limited park, but nice & clean facility. Kids loved the pool & we enjoyed watching the peaceful river.
The property itself is fabulous, so beautiful with the river. Perfect for a relaxing stay, while the staff are polite, they seemed bored and not talkative. The property would be 5 star with more attention to customer service and being personable with guests. The food is okay but the woman working was very welcoming.