It was clean and the bed was comfortable. But the hotel and rooms are extremely outdated and overpriced. I'm disgusted by what we had to pay simply because Winnemucca is in the middle of nowhere and there aren't many options. Exploitation at its finest.
展开
酒店回复: Thank you for sharing your feedback. We are glad to hear you found the room clean and the bed comfortable. We understand your concerns about the age of the property and pricing. Rates can vary based on local demand and availability, but your comments are important and will be considered as we continue planning updates to enhance guest comfort and value.
5.0分
家庭亲子
Room and building was clean. But it definitely needs renovations. Very outdated rooms and hallways.
展开
酒店回复: Thank you for a great 10 out of 10 rating. We appreciate your comments on the cleanliness of the room and building. Your feedback regarding the need for updates is noted and will be considered as we plan future renovations to enhance the guest experience.
4.0分
其他
展开
The room was comfortable, but dated. One example, a hole in the headboard was repaired with electrical tape. We liked the shower vs the standard tub/shower combo. The food was so-so, but the fresh fruit was good.
展开
酒店回复: Thank you for sharing your feedback. We are glad to hear you found the room comfortable and appreciated the shower setup and fresh fruit at breakfast. We also value your comments regarding the room condition and food quality, which will be reviewed to help us make improvements for future stays.
5.0分
家庭亲子
Cost too high for amenities provided, could have been better vacuumed, elevator was a little uneasy.
展开
酒店回复: We appreciate you taking the time to leave feedback about your stay. I appreciate your comments and understand your concern regarding the price. Room rates can vary depending on demand and availability, especially during high-occupancy periods or special events, which can lead to higher pricing. That said, I recognize how important value is to our guests and will keep your feedback in mind as we review our rate structures. We are happy to hear you did still enjoy your overall stay.
酒店没有洗衣设施，房间很干净但家具比较旧。
这家酒店虽然评价很高，但存在一个重大问题：广告上说是“禁烟”酒店……根本不是！
房间很干净，浴室设施也很齐全，但这并不能掩盖房间里弥漫着一股浓烈的烟味，就像装满陈年雪茄、沾满口水的烟灰缸一样。
我们不得不整晚开着窗户睡觉，而且酒店旁边就是一条比较繁忙的街道。
既然这里是个赌城，那就再试试其他标榜“禁烟”的酒店吧。
房间和图片上的完全不一样。从我们办理入住的那一刻起，一切都很糟糕。床太硬了，泳池和其他酒店共用，客房服务也只是换换垃圾桶里的垃圾袋和浴室里的旧毛巾。这个价格根本不值我们周末住的价钱。
我遇到过最差劲的员工。
由于搬家卡车抛锚，我们入住时间非常晚（实际上是早上），他们竟然试图把我们的房间转卖出去，还说房间已经不属于我们了，尽管房费是预付的，而且不可退款。他们坚持要求我们准时退房，不肯延期。事情就是这样。
当时正值热浪来袭，我的货物对温度很敏感。我要求将我的预订转移到太浩湖地区的另一家Best Western酒店，这样我就不会因为住在温尼穆卡而损坏我的货车里的货物。结果没成功——既不退款，也不找零。我知道这是我自己的选择，但……我觉得这样的定价有点太不公平了。
工作人员态度很不友好。浴室很脏。浴缸根本没清洗。非常失望。
It was clean and the bed was comfortable. But the hotel and rooms are extremely outdated and overpriced. I'm disgusted by what we had to pay simply because Winnemucca is in the middle of nowhere and there aren't many options. Exploitation at its finest.
Room and building was clean. But it definitely needs renovations. Very outdated rooms and hallways.
The room was comfortable, but dated. One example, a hole in the headboard was repaired with electrical tape. We liked the shower vs the standard tub/shower combo. The food was so-so, but the fresh fruit was good.
Cost too high for amenities provided, could have been better vacuumed, elevator was a little uneasy.