Our room was clean, and we enjoyed the pool. None of the staff were rude, but they weren’t quite friendly either. Overall a bit pricey for what it is, but we did have a pleasant stay
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酒店回复: Hello Lynnzi, Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the clean room and the pool facilities. Your comments regarding staff friendliness are valuable, and we'll certainly consider them as we strive for a more welcoming atmosphere. We appreciate your input on pricing as well. We hope you will choose to visit us again in the future and have an even more enjoyable experience.
5.0分
家庭亲子
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overall, the property was in good shape. Looked like some new paint work had been done. Breakfast was hot and was as good as a hotel CB can get. The only downside was the amount of noise we could hear from the upstairs room when they walked around. Thankfully it was not during quiet hours.
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酒店回复: Hello Jamie, Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you enjoyed the overall condition of the property and the breakfast offerings. Noise can sometimes be a concern in shared spaces, and we appreciate your understanding. Your comments will be beneficial for the continued improvement of our guest experience. Thank you for choosing us, and we hope to welcome you back in the future.
5.0分
其他
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Enjoyable stay 🙂
The hot tub was very nice. We appreciate being able to relax after driving all day. There were several places to sit and enjoy the outdoors. Breakfast was good.
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酒店回复: Hello Valerie,Thank you for your feedback! We're delighted to hear that you enjoyed the hot tub and found places to relax outdoors after your long drive. It's great to know that you liked our breakfast offerings as well. Your comments will be shared with the team as we continuously strive to enhance our guests' experiences. We hope to welcome you back on your next journey.
4.0分
其他
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A Stay Worth the Money
The hotel was a descent stay. The staff was super nice but the room didn't smell the greatest and many of the electrical outlets didn't work.
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酒店回复: Hello LaToya, Thank you for sharing your feedback. We're glad to hear you found our staff to be friendly and accommodating. We take concerns like room conditions and maintenance seriously, as they are important for our guests’ satisfaction. Your comments will be shared with the relevant team to ensure an enhanced experience for future guests. We appreciate your input and hope you'll consider staying with us again.
4.0分
家庭亲子
Clean hotel. They definitely could update a bit but overall what we expected. Breakfast is good and location is also great.
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酒店回复: Hello Brian, Thank you for sharing your feedback. We're glad to hear you enjoyed our clean accommodations, breakfast, and prime location. We appreciate your suggestions regarding updates and are always looking for ways to enhance our guest experience. Your input is invaluable as we plan for future improvements. We hope to welcome you back on your next visit!
5.0分
其他
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Room was clean and when I called to get an early check in I the person was polite and accommodating my room was ready at 1pm as I asked. The breakfast was ready and good
Yes I would stay there again
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酒店回复: Hello Mike,Thank you for your feedback! We're delighted to hear that you enjoyed your stay, appreciated the cleanliness of your room, and found our staff accommodating. It's wonderful to know that breakfast met your expectations as well. We look forward to welcoming you back for another pleasant experience in the future.
3.0分
情侣出游
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Overall, our one night stay was fine. Front desk staff was friendly, and the room was clean. However, we had booked a queen room and ended up in a full, as the door lock on the original room was not working and we had to be moved. Looking at the emergency floor map on the backside of our new room door, we could see that this replacement room was half the size of all other rooms on the floor. Disappointing.
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酒店回复: Hello Sara,Thank you for sharing your experience. We’re glad to hear you found the front desk staff friendly and your room clean. We appreciate your feedback regarding the room size and the door lock issue, which helps us understand our guests' perspectives better. Your comments will be noted for further review, as we strive to enhance our guest experience. We hope you’ll consider staying with us again in the future.
3.0分
家庭亲子
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Staff was friendly. Had to change rooms when we first arrived due to pet hair being on the couch cushions. Second room was better, but the refrigerator was leaking and maintenance never showed up to address the issue. Management offered no explanation or attempted to at least pacify us for the inconvenience.
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酒店回复: Hello William,Thank you for taking the time to share your feedback. We are glad to hear that our staff made a positive impression. Your comments regarding the room conditions and maintenance response are noted and will be shared with the relevant teams for consideration. We appreciate your insights as they help us improve our services for future guests. Thank you again for your valuable feedback.
4.0分
其他
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For a Best Western Plus, maintenance is lacking. The bathroom faucet was practically falling off. There was carpeting by the fridge that was soaked, with noticeable water on the floor. Miscellaneous dirt and bottlecaps were just under the bed.
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酒店回复: Hello John,We appreciate your feedback regarding your recent stay. It's concerning to hear about the maintenance issues you encountered, and we take such matters seriously. Each of your observations will be brought to the attention of our management team. Thank you for bringing this to our attention as we strive to enhance our guests' experiences and maintain high standards. Your insights are valuable and contribute to our ongoing improvement efforts.
一个月内第二次回来
Our room was clean, and we enjoyed the pool. None of the staff were rude, but they weren’t quite friendly either. Overall a bit pricey for what it is, but we did have a pleasant stay
overall, the property was in good shape. Looked like some new paint work had been done. Breakfast was hot and was as good as a hotel CB can get. The only downside was the amount of noise we could hear from the upstairs room when they walked around. Thankfully it was not during quiet hours.
Enjoyable stay 🙂
The hot tub was very nice. We appreciate being able to relax after driving all day. There were several places to sit and enjoy the outdoors. Breakfast was good.
A Stay Worth the Money
The hotel was a descent stay. The staff was super nice but the room didn't smell the greatest and many of the electrical outlets didn't work.
Clean hotel. They definitely could update a bit but overall what we expected. Breakfast is good and location is also great.
Room was clean and when I called to get an early check in I the person was polite and accommodating my room was ready at 1pm as I asked. The breakfast was ready and good
Yes I would stay there again
Overall, our one night stay was fine. Front desk staff was friendly, and the room was clean. However, we had booked a queen room and ended up in a full, as the door lock on the original room was not working and we had to be moved. Looking at the emergency floor map on the backside of our new room door, we could see that this replacement room was half the size of all other rooms on the floor. Disappointing.
Staff was friendly. Had to change rooms when we first arrived due to pet hair being on the couch cushions. Second room was better, but the refrigerator was leaking and maintenance never showed up to address the issue. Management offered no explanation or attempted to at least pacify us for the inconvenience.
For a Best Western Plus, maintenance is lacking. The bathroom faucet was practically falling off. There was carpeting by the fridge that was soaked, with noticeable water on the floor. Miscellaneous dirt and bottlecaps were just under the bed.