I requested two queen beds in my room, that did not happen, instead I was up-graded to a Single king with couch that had a double bed witn a roll away, I am dissapointed, because the staff never notified me of the changes, and when I stated that the room was not what I ordered, the staff had no response. Stuck Like Chuck!!
5.0分
家庭亲子
The room was amazing - the staff was so very helpful and friendly - would stay again
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酒店回复: Thank you for reviewing your stay at the Patterson Park Inn Best Western Plus !!! Your opinion is very important to us.
5.0分
其他
Everything was clean and in good condition. The breakfast had a great selection of foods.
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酒店回复: Thank you for taking the time to evaluate your stay with us. We're glad you enjoyed your stay.
5.0分
其他
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Pleasantly surprised
Check in was smooth, easy and prompt. Front desk staff provided great service, pointing out free beverages and cookies. Asked if i was a BW Rewards member, i wasn't but am now! The room was clean, fresh linens and cooled to a comfortable temp.
4.0分
其他
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Worth the money
The hotel is clean, comfortable, and the night clerk went above and beyond to get our television working.
Breakfast was pretty skimpy. We got down there at 0835 and there was next to nothing. There was done restocking done after we arrived to give us something.
Overall, good folks, comfortable beds, and very clean rooms.
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酒店回复: Thank you for taking the time to review your stay with us. Your satisfaction is always important. We were a little stressed in the Breakfast Room while you were here. We'll keep trying to improve on that.
4.0分
情侣出游
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Pros - very clean place and amenities were top notch. Staff were very friendly and helpful. Cons- water pressure was not very high and there were no hand trails to grab in the shower.
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酒店回复: Thank you for taking the time to review your stay with us. We're glad you generally liked your stay. We're not sure what was going on in your room to cause lower water pressure ---- but we will investigate further. We have a few rooms with handrails for the shower. If you stay with us again, please ask for one of those rooms.
5.0分
商务出差
Clean room, easy parking, good breakfast, friendly staff.
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酒店回复: Thank you for your kind review, Henry. It was a pleasure having you stay with us.
5.0分
其他
They were very polite and the front desk was so helpful. We used the workout room and it was nice. The beds were very comfortable. Would stay here again.
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酒店回复: Thank you for taking the time to review your stay with us. Your satisfaction is very important to us. We're glad you enjoyed being with us.
5.0分
其他
Breakfast was wonderful. The pool was great. Everything was clean.
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酒店回复: Thank you for taking the time to review your stay with us. We're glad you had a good stay.
5.0分
其他
Great experience
Friendly service, nice quiet area, clean.
Never had a bad experience always stayed there when we visited family.
I requested two queen beds in my room, that did not happen, instead I was up-graded to a Single king with couch that had a double bed witn a roll away, I am dissapointed, because the staff never notified me of the changes, and when I stated that the room was not what I ordered, the staff had no response. Stuck Like Chuck!!
The room was amazing - the staff was so very helpful and friendly - would stay again
Everything was clean and in good condition. The breakfast had a great selection of foods.
Pleasantly surprised
Check in was smooth, easy and prompt. Front desk staff provided great service, pointing out free beverages and cookies. Asked if i was a BW Rewards member, i wasn't but am now! The room was clean, fresh linens and cooled to a comfortable temp.
Worth the money
The hotel is clean, comfortable, and the night clerk went above and beyond to get our television working.
Breakfast was pretty skimpy. We got down there at 0835 and there was next to nothing. There was done restocking done after we arrived to give us something.
Overall, good folks, comfortable beds, and very clean rooms.
Pros - very clean place and amenities were top notch. Staff were very friendly and helpful. Cons- water pressure was not very high and there were no hand trails to grab in the shower.
Clean room, easy parking, good breakfast, friendly staff.
They were very polite and the front desk was so helpful. We used the workout room and it was nice. The beds were very comfortable. Would stay here again.
Breakfast was wonderful. The pool was great. Everything was clean.
Great experience
Friendly service, nice quiet area, clean.
Never had a bad experience always stayed there when we visited family.