我的入住体验非常棒。酒店员工非常友好。由于交通拥堵，我到达酒店的时间比较晚，但办理入住手续非常顺利。我要求延迟退房，酒店也欣然同意。房间非常干净，毛巾、香皂等用品一应俱全。我没机会品尝他们的早餐，但我相信一定很棒。我非常享受这次入住体验，因为我大约每月都会来这个地区一次，所以下次还会选择这家酒店。感谢 Best Western Butner Creedmoor 酒店提供的优质住宿体验。
点评来源 Trip.com
3.6分
2张大床， 无烟， 高速互联网接入， 微波炉， 冰箱
其他
风机噪音较大，影响睡眠
1.0分
其他
Roaches. Freezer dirty. Quality of towels were terrible. Everything there was substandard for a Best Western.
5.0分
其他
Love it but would recommend the pool to get clean and re painted. Peeling off
But staff was great and nice. Place was clean
4.0分
情侣出游
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The hotel was overall clean and quiet. Breakfast was good. Our beds were comfortable and the room was very clean. Towels could have been a little thicker, they’ve definitely been in rotation awhile. The pool area was nice but the pool paint was peeling and little chips of it were floating all around. Even with the pool issue, our stay was comfortable, quiet and overall worth what we paid.
5.0分
家庭亲子
Its the nicest hotel in immediate area. Its just off the major hwy and easy access. Clean, pool sparkling clean, rooms are clean and spacious
4.0分
其他
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The staff was super friendly and accommodating. The experience was good but the pool was not open and the shower and issues. I would stay at this location again though.
5.0分
家庭亲子
Night manager was really nice. He helped me carry my things up the stairs. The elevator was broken. So sweet of him. Appreciated his kindness.
3.0分
情侣出游
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Liked friendness of staff and convenience of facility. Beds were comfortable.
Was not happy finding dirty towel with a wad of hair placed among the clean towels. Clock didn't work and bathtub was a fall hazard as it was extremely slippery. Grab bar was outside tub. Also out of reach of toilet. Back outside stair railing more hinderance than help.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1.0分
其他
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Was required to pay, without any previous notice, a $100.00 deposit against "incidentals", in addition to the room rate. The deposit is allegedly refundable, but I asked and no one will check the room at the time I check out, so I will drive away and find out later if I get my deposit back. Needed the room but will not be staying here again, this too closely resembles a scam.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced regarding the deposit policy. We want to clarify that the deposit hold for incidentals is standard practice and is clearly communicated in the booking terms and conditions. We fully understand your concern, but please rest assured that the deposit is refundable.In fact, we remove the hold on deposits the same day of check-out, prior to 3 PM, and the refund process is typically immediate. However, the timing of the deposit return can vary depending on your bank or credit card company’s processing times, which are out of our control.We take all guest concerns seriously, and we will continue to improve our processes based on your feedback. We hope you reconsider staying with us in the future and give us the opportunity to provide you with a better experience.
我的入住体验非常棒。酒店员工非常友好。由于交通拥堵，我到达酒店的时间比较晚，但办理入住手续非常顺利。我要求延迟退房，酒店也欣然同意。房间非常干净，毛巾、香皂等用品一应俱全。我没机会品尝他们的早餐，但我相信一定很棒。我非常享受这次入住体验，因为我大约每月都会来这个地区一次，所以下次还会选择这家酒店。感谢 Best Western Butner Creedmoor 酒店提供的优质住宿体验。
风机噪音较大，影响睡眠
Roaches. Freezer dirty. Quality of towels were terrible. Everything there was substandard for a Best Western.
Love it but would recommend the pool to get clean and re painted. Peeling off
But staff was great and nice. Place was clean
The hotel was overall clean and quiet. Breakfast was good. Our beds were comfortable and the room was very clean. Towels could have been a little thicker, they’ve definitely been in rotation awhile. The pool area was nice but the pool paint was peeling and little chips of it were floating all around. Even with the pool issue, our stay was comfortable, quiet and overall worth what we paid.
Its the nicest hotel in immediate area. Its just off the major hwy and easy access. Clean, pool sparkling clean, rooms are clean and spacious
The staff was super friendly and accommodating. The experience was good but the pool was not open and the shower and issues. I would stay at this location again though.
Night manager was really nice. He helped me carry my things up the stairs. The elevator was broken. So sweet of him. Appreciated his kindness.
Liked friendness of staff and convenience of facility. Beds were comfortable.
Was not happy finding dirty towel with a wad of hair placed among the clean towels. Clock didn't work and bathtub was a fall hazard as it was extremely slippery. Grab bar was outside tub. Also out of reach of toilet. Back outside stair railing more hinderance than help.
Was required to pay, without any previous notice, a $100.00 deposit against "incidentals", in addition to the room rate. The deposit is allegedly refundable, but I asked and no one will check the room at the time I check out, so I will drive away and find out later if I get my deposit back. Needed the room but will not be staying here again, this too closely resembles a scam.