We visited this hotel as part of a wider tour of Rajasthan. It was by far the worst hotel we stayed in. Having stayed in Shapura House in Jaipur which is owned by the same Group we thought it would be equally good. It was awful so beware if you are booking a Shapura Hotel and Resorts Group. There is no consistent standard. The positives. It looks nice from the outside especially at night. There are lovely views from the entrance. Venture inside and it soon turns sour. The room was quite large. Dated furniture and is smelt. The bed linen was poor quality and smelt of the room. The bathroom was appalling. The sink was coming off the wall and the taps were coming away from the sink. Everything was rusting and all of the tiles and sanitary ware were tarnished and stained. Paint was peeing off the ceiling and walls. Thee is no Wi fi in the room. You have to go and stand at Reception to get a signal. Bear in mind that this is a ‘heritage hotel’ where a significant part of the hotel is open to the elements. In winter you will need a coat to stand at the reception in the evening. When morning came we braved ourselves for breakfast expecting something pretty bad. They did not disappoint. The tables were not laid no cutlery or crockery. There were 4 Indian dishes, a bowl of cut papaya and some watermelon juice on offer ***** with some bread and a toaster. We managed to get some hot water and some Nescafé sachets. One of the waiters did offer an omelette which we gratefully accepted. Or at breakfast we have had in India The hotel is in desperate need of refurbishment. As it stands it might work as a basic backpackers hostel or perhaps should best be left for the birds. There is a sense that everyone has given up trying to make the place work. Do not stay here there must be far better hotels in the town. Failing that sleep in the car!
4.0分
其他
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Shahpura Kumbhalgarh Villa is really an amazing place to be. The rooms and service are good. The Kumbhalgarh fort visit and sound and light show after that was mind-blowing. I really loved my time over there. Special thanks to Vikram Singh Ji ( Manager) and Devi ( FnB association) for taking care of me and guiding me through the time of my stay at the resort.
5.0分
情侣出游
Great property and excellent service. great view from the room. Staff were very supportive and the weather was pleasant.
5.0分
家庭亲子
Very good place in Kumbhalgarh & food is good.staf or Sarvish it’s good,I will find location in google map
4.0分
其他
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Room was good, property is good maintained ,food was average, staff is well trained and polite managers are co operative, rooms are with problem of Ac I switched room because ac was problematic
All over experience was good
5.0分
独自旅行
A great property which is highly value for money with everything you need. Very nice location and all amenities. Cooperative staff and good food.
5.0分
家庭亲子
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The property's location is very nice. It is located between Club Mahindra and Lemon Tree. The surroundings are very serene and you can hear birds chirping the whole day. We had opted for Breakfast and it was very nice with good options. The staff of the property is very courteous and helpful with prompt service. Renovation is going on in the hotel. The only complaint was that the pool not very clean. All and all a wonderful experience at this place.
4.0分
家庭亲子
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Staff was cooperative but overall service delivery is like 3 star.
Hotel furniture and equipments were old and renovation or replacement is required.
我写这封信是为了表达我对最近在Shapura Kumbalvilas酒店的住宿体验的深深不满。很遗憾，这次体验远低于我的预期。
首先，我抵达后，超过一个小时都没有浴巾提供，这很不方便。
其次，晚餐时，菜单选择极其有限。在自助餐结束前的晚餐时间，他们甚至拒绝提供服务。
最令人担忧的是床上用品的状况。我发现毯子和枕套里有臭虫，而且又臭又破，导致我被咬了好几口，眼睛也肿了。
我附上了记录这些问题的照片和视频。鉴于情况的严重性，我恳请您全额退还我的住宿费，并说明将采取哪些措施来确保此类事件不再发生。
期待您的及时回复。
此致，
Nita
好的
We visited this hotel as part of a wider tour of Rajasthan. It was by far the worst hotel we stayed in. Having stayed in Shapura House in Jaipur which is owned by the same Group we thought it would be equally good. It was awful so beware if you are booking a Shapura Hotel and Resorts Group. There is no consistent standard. The positives. It looks nice from the outside especially at night. There are lovely views from the entrance. Venture inside and it soon turns sour. The room was quite large. Dated furniture and is smelt. The bed linen was poor quality and smelt of the room. The bathroom was appalling. The sink was coming off the wall and the taps were coming away from the sink. Everything was rusting and all of the tiles and sanitary ware were tarnished and stained. Paint was peeing off the ceiling and walls. Thee is no Wi fi in the room. You have to go and stand at Reception to get a signal. Bear in mind that this is a ‘heritage hotel’ where a significant part of the hotel is open to the elements. In winter you will need a coat to stand at the reception in the evening. When morning came we braved ourselves for breakfast expecting something pretty bad. They did not disappoint. The tables were not laid no cutlery or crockery. There were 4 Indian dishes, a bowl of cut papaya and some watermelon juice on offer ***** with some bread and a toaster. We managed to get some hot water and some Nescafé sachets. One of the waiters did offer an omelette which we gratefully accepted. Or at breakfast we have had in India The hotel is in desperate need of refurbishment. As it stands it might work as a basic backpackers hostel or perhaps should best be left for the birds. There is a sense that everyone has given up trying to make the place work. Do not stay here there must be far better hotels in the town. Failing that sleep in the car!
Shahpura Kumbhalgarh Villa is really an amazing place to be. The rooms and service are good. The Kumbhalgarh fort visit and sound and light show after that was mind-blowing. I really loved my time over there. Special thanks to Vikram Singh Ji ( Manager) and Devi ( FnB association) for taking care of me and guiding me through the time of my stay at the resort.
Great property and excellent service. great view from the room. Staff were very supportive and the weather was pleasant.
Very good place in Kumbhalgarh & food is good.staf or Sarvish it’s good,I will find location in google map
Room was good, property is good maintained ,food was average, staff is well trained and polite managers are co operative, rooms are with problem of Ac I switched room because ac was problematic
All over experience was good
A great property which is highly value for money with everything you need. Very nice location and all amenities. Cooperative staff and good food.
The property's location is very nice. It is located between Club Mahindra and Lemon Tree. The surroundings are very serene and you can hear birds chirping the whole day. We had opted for Breakfast and it was very nice with good options. The staff of the property is very courteous and helpful with prompt service. Renovation is going on in the hotel. The only complaint was that the pool not very clean. All and all a wonderful experience at this place.
Staff was cooperative but overall service delivery is like 3 star.
Hotel furniture and equipments were old and renovation or replacement is required.
overall good experience on given price point.