酒店回复: Thank you for the PERFECT Rating! We're delighted you had a wonderful experience with us. We hope to see you again soon for another fantastic stay.
酒店回复: Dear Meaghan, We would like to apologize for not exceeding your expectations and address your concerns. According to our call logs and any front desk staff you might have dealt with, no noise complaints were called in to the front desk. There were also no guests in the rooms on either side of yours, so it's hard to imagine where the alleged noise was coming from. The tub drain in your room is fully operational. If you need help or have an issue next time you stay, please dial 0 from your room phone. That is the best way to reach our front desk. Our staff can show you how to use anything in the room.
酒店回复: On behalf of our team, I'd like to express my sincere gratitude for your review. It is humbling to read your generous feedback and I look forward to sharing your comments with our staff. We pride ourselves on exceptional customer service and are always thrilled when we achieve our goal. Thank you for taking the time to share your recent visit with us at the Best Western Providence-Seekonk Inn. It was our pleasure to accommodate you and we appreciate you sharing your experience.
汽车旅馆,干净整洁。美式早餐,华夫饼很好。
酒店提供免费停车,对于过夜旅客来说非常方便。地理位置靠近商场和餐馆。免费的简单早餐也很赞。
挺不错的呢,我非常喜欢
空调噪音太大。淋浴间的皂液器掉了。淋浴喷头水压很弱。
服务很棒,酒店也很干净。很喜欢免费早餐。
除了洗漱用品,一切都很棒。我们只有香皂,没有洗发水、护发素、沐浴露和乳液。我仍然会推荐,因为一切都很干净,员工和服务都很棒,而且他们还提供了丰盛的早餐!
地理位置优越
房间干净宽敞。酒店位置优越——前往普罗维登斯交通便利,附近有很多餐馆和商店。走廊的地毯看起来需要蒸汽清洁。我会再次预订这家酒店。
太糟糕了,我们带着 3 个孩子一起旅行,晚上 11 点,隔壁的房间太吵了,我们打电话给前台,前台什么也没做。浴缸排水管坏了。不会再住这里了,会打电话给最佳西方客户服务!
工作人员很粗鲁,一点帮助都没有!他们在退房时间之前就把我的东西从房间里拿走了,因为他们以为我已经退房了。他们没有考虑到房间里的暖气问题。天气很冷,我女儿生病了。
停车很方便
工作人员非常友好
设施有些老旧,房间需要翻新,但相对干净