酒店回复: Merci d'être resté avec nous récemment. Merci également d'avoir pris le temps de nous donner votre avis. Nous apprécions vraiment vos aimables paroles et espérons que vous reviendrez très bientôt parmi nous. Bonne journée et bon voyage !
4.0分
其他
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Everything was perfect for our weekend needs. The location allowed us to keep the car parked as everything we planned on doing was within a short walk of our room.
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酒店回复: Thank you for staying with us recently. I am so glad that you enjoyed your stay. I love hearing that you appreciated our location and comfortable accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Have a great day and safe travels!
2.0分
其他
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The staff was very nice and polite. The bathroom sink had a roach crawling around and ants in the bathroom. A gnat was flying around in the room. I had to go to the local Walmart to buy some spray for the room. The a/c was loud, and the room was hot while we
slept with the temp set on 62 degrees when
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酒店回复: Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I am sorry you did not enjoy your stay more. I will make sure to check the room myself today. We have Ecolab pest service every month and I will make sure they know as well. Have a great day and safe travels!
3.0分
朋友出游
It is an average hotel with an average price. However, paying an average price and getting breakfast every day is good.
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酒店回复: Thank you so much for staying with us. I know there are many choices in Biloxi and we are thankful you chose us. I really hope that you enjoyed your stay and that we will see you back at Best Western Oak Manor one day. Have a great day and safe travels!
5.0分
情侣出游
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Good location for where we wanted to be. Room was spacious and clean. Breakfast was good, great variety. Staff was friendly and helpful. This seemed to be a bit older of a place, but well maintained.
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酒店回复: Thank you for staying with us recently. I am so glad that you enjoyed your stay. I love hearing that you appreciated our location and comfortable accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Have a great day and safe travels!
2.0分
其他
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Bugs in bed, do not stay here
Woke up to bugs in my bed.
Hotel claimed it wasn’t bed bugs but I’m not sure.
Reported it to housekeeping and management and got no response
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酒店回复: Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I wanted to let you know that I have seen a picture of the bug and it was a beetle. They sometimes come in through open windows or doors. It was definitely not a bed bug. I do apologize for it getting into your room. Have a great day and safe travels!
4.0分
商务出差
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Renovated older rooms, but very clean and comfort. Rooms advertised as smoke free but there were people smoking from other rooms. Safe area with security. The housekeepers were friendly.
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酒店回复: Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I am so sorry about the smoke from other guests. They do sometimes smoke on the balconies. I hope that you will think of us the next time you are in Biloxi. Have a great day and safe travels!
5.0分
情侣出游
Cheap, conveniently across from the Beau Rivage, friendly staff, and good free hot breakfast.
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酒店回复: Great service is very important for us and something we aim for with each guest. I am so glad that you enjoyed your stay. I will be sure to pass along your comments to the staff. Have a great day and safe travels!
4.0分
其他
Broken mini fridge
This is what the mini fridge looked like upon arrival. Didn't bother to try and change rooms because I was only staying overnight.
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酒店回复: Thank you so much for staying with us. I know there are many choices in Biloxi and we appreciate you choosing us. I hope that you enjoyed your stay in spite of housekeeping leaving the fridge defrosting. I am so sorry it was like that. I will let them know. Have a great day and safe travels!
会推荐给所有人。不错的酒店。
非常干净舒适
Everything was perfect for our weekend needs. The location allowed us to keep the car parked as everything we planned on doing was within a short walk of our room.
The staff was very nice and polite. The bathroom sink had a roach crawling around and ants in the bathroom. A gnat was flying around in the room. I had to go to the local Walmart to buy some spray for the room. The a/c was loud, and the room was hot while we
slept with the temp set on 62 degrees when
It is an average hotel with an average price. However, paying an average price and getting breakfast every day is good.
Good location for where we wanted to be. Room was spacious and clean. Breakfast was good, great variety. Staff was friendly and helpful. This seemed to be a bit older of a place, but well maintained.
Bugs in bed, do not stay here
Woke up to bugs in my bed.
Hotel claimed it wasn’t bed bugs but I’m not sure.
Reported it to housekeeping and management and got no response
Renovated older rooms, but very clean and comfort. Rooms advertised as smoke free but there were people smoking from other rooms. Safe area with security. The housekeepers were friendly.
Cheap, conveniently across from the Beau Rivage, friendly staff, and good free hot breakfast.
Broken mini fridge
This is what the mini fridge looked like upon arrival. Didn't bother to try and change rooms because I was only staying overnight.