The hotel needs renovations. The furniture is broken and/or stained. The mattress is hard. You can feel the coils. The paint is peeling in several places. It has been patched several times. The elevator was down.

Elevator broken. Ice machine broken. Near highway so noise during night. No fan option to block sound. Room nice though some maintenance needed. Tv, internet worked.

I checked in went to my room then immediately checked out! This place was absolutely disgusting! The lamp in the room had rust on it. There was dirt and piled in the corner hear the air conditioner. There were what appeared to be water stains on the walls. The bed linens were stained.

The font desk staffed seemed to be shocked when I told him the state of the room. There's no way they didn't know .

The hotel smelled unclean. My room had not been vacuumed and the tub and sink were dirty. The door did not light up for the card key (it did unlock) and the door did not close all the way without effort. The room smelled as bad as the rest of the building. The bathroom looked like nothing had been cleaned. I have video and pictures of the filth.There was black mold on the floor. The faucets were covered with grimy film. There were brown dribbles going down the bathroom door. You can see the stains on the wall and the sofa. There were water stains on the ceilings all over the hotel and there was a nasty film of dirt on the elevator walls and dirt in corners all around. I ended up leaving and going to the Comfort Inn. I went back to Red Roof and asked for my money back. The desk clerk refused to refund my money. They refunded half of it later, but said that I owed them the first night due to a 24-hour cancellation policy. I countered by telling them that the reason I left was that the room did not feel safe or clean--it was not what I paid for. I submitted a claim to corporate Red Roof. They told me that because I had spent two hours in the room, which is a bald-faced lie. I went back long enough to check out, ask for my money back, and move to the Comfort Inn across the street. Even with my pictures and the credit card statement showing that I checked in to the Comfort Inn shortly the same day, corporate refused to refund the other half of my money. DO NOT deal with Red Roof.

We left and got another hotel, it was that bad. It was in horrible shape. 1st room smelt like smoke and the 2nd one they offered us smelt like mildew and very musky. Very dirty and damaged furniture. It was a nightmare and located in rough part of town. Do not stay here....NASTY!!!!

DON’T DO IT!! This hotel should be shut down. Health department and BBB have been notified. Staff is unfriendly and defends the stained sheets, mattresses, and rodents in the room. We paid $130/night and were completely misrepresented as to the quality of this place. We weren’t looking for fancy, but this place is just filthy through and through. We had a total of 6 rooms and they were all gross.blood stains on the pillow cases, bedding in multiple rooms had burn holes in them, mattresses had mold and bodily fluid stains on them, ceiling was crumbling. Tipping point was the rodents. ******* should remove this property from their offerings and the Chattanooga health department should shut it down.