酒店回复: Dear Sherrie,We are sorry to hear about the discomfort with the bed and linens, the Wi-Fi issues, and the condition of the bathroom fixture. We also regret the delay at check-in due to limited staffing. Your feedback will be shared with our team to address these concerns and work toward providing a more comfortable and efficient experience. Please visit us again.Sincerely, Hotel Manager
酒店回复: Dear Christina,We are very sorry to hear about the many issues you faced during your stay. It is disappointing to learn the beds were uncomfortable, the hot tub was out of service, and the pool conditions affected your family’s comfort. We also regret that the breakfast options did not meet your expectations and that the staff was unable to provide helpful information. Your feedback is important and will be shared with management to improve our services and communication. We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favourably.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your experience. We regret that your stay did not meet expectations and that cleanliness, room size, and amenities fell short. Your feedback about the odor, pool, and breakfast is important and will be reviewed with the team. We hope to improve and provide better value in the future.Sincerely, Hotel Manager
酒店回复: Dear Mindy,Thank you for your honest review. We are sorry to hear that the room did not meet your expectations and that several aspects, such as the bathroom, bedding, and television, were disappointing. We also regret the spa was unavailable during your stay. Your feedback will be used as we work to improve.Sincerely, Hotel Manager
房间很干净,所有设施都运行良好。早餐不好,没什么种类(没有面包、酸奶、果汁)。用餐区也很脏。
房间设施挺老的,卫生条件还行吧。早餐特别简陋,位置倒是不错,早餐的餐厅还能远远看到海边。服务还行,前台小姐姐挺耐心讲解路线还提供了附近餐厅推荐。
林肯市是俄勒冈州最适合太平洋海岸海滩度假的地方之一。为了让您的住宿更加便捷舒适,您可以选择直接入住海边的林肯沙滩海滨度假酒店(精选酒店)。
还不错,服务很友好。
床很不舒服,床单很薄,价格便宜。无线网络很差。浴室里有个又大又脏的淋浴凳。只有一名工作人员,所以办理入住手续非常慢,因为需要电话预订,而且要为很多人办理入住。她工作太累了。对于我们支付的高价来说,这真是令人失望。
极度不满意
我们对这家酒店非常失望。床硬得要命。毫不夸张地说,地板会更舒服些。
热水浴缸坏了,无法使用。
泳池里的氯气太重了,我们全家在房间里待了几分钟就感到恶心。我们甚至都没法游泳,不得不离开酒店。
免费早餐只能选择干脆饼干或华夫饼。
我们全家对这家酒店非常失望。我打电话确认预订时,工作人员应该告知我们酒店没有提供相关设施。我们选择这家酒店而不是新月城的其他酒店,很大程度上是因为酒店的泳池和热水浴缸。我们想在徒步了一天后泡个澡放松一下,但没有人可以做到。工作人员非常年轻,对当地的餐饮、娱乐和路线一无所知。
旅行时,我们通常会选择贝斯特韦斯特酒店,但这家酒店的位置实在令人失望。如果酒店宣传的设施实际上没有提供,则应要求退款。
不会再来。
两间房住三天
我们在两间相邻的房间里住了三天,结果发现价格过高,不值得好评。房间地板很脏,让我们感到不舒服。两个房间都有异味,而且双人大床房容纳不了超过两人。泳池似乎氯气过量,热水浴缸也关闭了。早餐也没什么特别的。总的来说,在新月城,不值得额外付费。下次我会选择其他地方。
房间就像汽车旅馆一样,浴缸中间凹陷,浴室很小,几乎无法移动。床不舒服,床单也很糟糕。电视很老旧,屏幕泛灰。水疗中心服务不好。价格过高,体验却很差。照片肯定是经过了滤镜处理的,因为效果不好。
亲眼看看
实话实说
我们比入住时间提前了几个小时到达,但他们仍然告诉我们现在还不能入住。所以几个小时后,我们终于可以入住了。我们一打开房门,就发现床铺没有完全铺好。觉得很奇怪,我们去仔细查看,发现浴缸里有脏兮兮的湿毛巾,浴室的台面上还有一块抹布。这可不是你想看到的样子,尤其是一晚要花200多美元。于是我试着给前台打电话,结果发现房间里的电话根本就坏了!我不知道我们到底在等什么,因为客房服务根本没来得及收拾。我去了前台,他们告诉我客房服务今天已经下班了。我解释了一下情况。需要澄清的是,我不是在生前台工作人员的气,而是在生客房服务的气。那里的工作人员人很好,尽力改善了房间,尽管她不应该这么做。她帮我们整理了房间,换了新的毛巾和床单,还给了我们几瓶水。我肯定这只是一次小事,但我很可能再也不会住那里了。房间也有点老旧了。我岳父岳母住在我们隔壁的房间,他们没遇到任何问题,只是浴室里有一些蚂蚁爬来爬去。我们家的窗户上有一只大蜘蛛……如果你决定住在这里,一定要小心。
房间很漂亮
房间很漂亮,但我们的房卡不能用于我们自己的房间和早餐餐厅。我们换了三次!我们不得不反复尝试好几次才进得去。除此之外,房间非常好。